How are banks and fintechs planning for a digital future.

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Crypto

It’s time for incumbents to invest in web3

One of the phrases you often encounter when reading things about mental health is "It's OK to not be OK." Whilst I get the sentiment, as someone who has been there, it really isn't OK. It sucks.

4min read
Article
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Unfiltered

The next generation of financial services has to be truly inclusive

We all employ a user-centred design (UCD) approach to inform what products we build and how they should work, but all that customer insight gives us one oft-overlooked learning: the actual language customers use to speak about their problems.

3min read
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Economy

What a recession means for fintech

Did you know that when they’re not dishing up masterly analysis, everyone’s favourite web3 wizards - 11:FS Global Strategy Director, Crypto Mauricio Magaldi and Visa Head of Crypto Cuy Sheffield - like to dabble in a spot of divination? I know, right?!

3min read
Article
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Funding

Financing for app and game developers isn’t fit for purpose

As I sit here trying to write something strictly about fintech, there’s only one thing on my mind: how important it is to have an employer that truly values pregnant employees.

3min read
Article
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FFG

How is fintech helping with customer stress?

Tottenham Hotspur are completely cashless (and trophyless) at their new stadium. Lionel Messi has launched the ‘Messiverse’ in partnership with blockchain platform Ethernity. Manchester City and Laybuy have teamed up to offer a Buy Now Pay Later (BNPL) service to fans. And that’s just the tip of the iceberg.

4min read
Article
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Sustainability

It's time for community investing to go mainstream

Despite the global economic climate, a lot of banks and fintechs have dipped their toes into the crypto waters in recent months.

3min read
Article
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Banking

Banks: it's time to break free of your legacy tech

You don’t have to spend much time in retail banking before you come across legacy systems - a catch-all term often used to explain why banks are so slow and unresponsive.

4min read
Article
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FCA

Changing the perception of insurance

I recently heard someone suggest that ‘insurance is just like gambling.’ Bit of a stretch, but I could see their point. Both are fundamentally risk-based, and it raised an interesting question - do you ever really ‘win’ in insurance?

5min read
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UAE

Financial exclusion and the gender gap in the Middle East

Tucked away in a small corner of the WeWork offices in Aldgate Tower, I sat down with Ross Gallagher. Financial inclusion is the touchstone on financial products for Ross. Regular host of the Fintech Insider podcast with a history in financial services consulting and research. Ross is known around the office as a tupperware fiend and always up for a laugh but as with many people who work for 11:FS he has a real passion for finance and financial inclusion in particular.

4min read
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Intelligent Services

Stop mistaking clever features for intelligent services

When launching a new product or improving an existing one, it's tempting for product teams to look at competitors as a starting point. But if the goal is to launch a proposition that truly solves your customers' problems, do you even need to look at your competitors in the first place?

4min read
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ESG

Can circular economies do what ESG couldn’t?

This is the second article in a three-part series on how fintech for good (FFG) is helping people and the planet. The first touched on consumer behaviour. If you missed it, check it out here.

4min read
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Unfiltered

Product managers have the tools to fix ESG investing

As the saying goes, “success breeds success”. And one of the things that’s interesting in our industry is the alumni of fintechs going on to do great things. It’s no coincidence - there’s a bit of a pattern emerging: The founders of some of the most successful startups of today cut their teeth at the biggest fintechs of yesterday.

4min read
Article
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Crypto

Universal crypto adoption will come down to education and design

It’s happening. After months of ‘will they, won’t they’, Monzo is heading Stateside.

4min read
Article
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Crypto

What's brewing in web3 during the crypto winter?

At this point we can all agree that the financial market as a whole has gone through a period of lows. Paired with increased inflation (even in developed countries), and the US confirming a recession, things seem to have really taken a turn for the worse - the so-called bear market.

4min read
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Payments

Why is instant access to money still a myth?

They say time is money, right? Well, what about time to money – how long it takes for money to be available for you to use.

3min read
633
podcast
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Fintech Insider

633. Insights: Will embedded finance make or break the fintech industry?

Gwera Kiwana is joined by some great guests, from NovoPayment, Treasury Prime and Anthemis, to find out who are the winners and losers of the embedded finance revolution.

41min listen
632
podcast
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Fintech Insider

632. News: Klarna announces big layoffs while Chase bags UK customers

Benjamin Ensor and Sim Rai are joined by some great guests, from Tranch and Anthemis, to talk about the most interesting stories in financial services over the last 7 days, including: Klarna lays off 10% of its workforce via video message, Chase marks 500,000 UK customers, and our panel answers your questions!

57min listen
630
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Fintech Insider

630. News: Griffin goes for banking licence and InDebted looks to disrupt UK debt collection

Gwera Kiwana and Benjamin Ensor are joined by some great guests, from Griffin, Indebted and Redpoint Ventures, to talk about the most interesting stories in financial services over the last 7 days, including: Griffin applies for UK banking licence, Digital debt collection agency InDebted looks to shake up the UK market, and Goldman Sachs offers senior staff unlimited holiday!

1h05 listen
629
podcast
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Fintech Insider

629. Insights: Can Egypt’s young population push through a fintech revolution?

Kate Moody is joined by some great guests, from Lucky and Global Ventures, to talk about the rise of fintech in Egypt!

37min listen
481
podcast
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Fintech Insider

481. News: All about that BaaS - did Wirecard collapse at a good time?

Sarah Kocianski and Kate Moody joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Santander buys Wirecard’s core European business for €100m, PNC buys BBVA USA and the FCA says no, as Lanister launches its new polymorphic payment card.

1h07 listen
480
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Fintech Insider

480. Insights: Path to profitability: are fintech business models sustainable?

David Brear is joined by some great guests to discuss the fintech path to profitability.

57min listen
78
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Insurtech Insider

78. Does anyone buy travel insurance anymore?

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk about travel insurance, and how Covid-19 has changed the face of the industry. All this and much much more on today's Insurtech Insider!

52min listen
475
podcast
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Fintech Insider

475. News: Ant’s record-breaking IPO - they’re 1% done!

Ross Gallagher and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Ant Group and the biggest IPO of all time, cryptocurrency initiatives amongst industry giants PayPal and JP Morgan, and raccoons break into California bank.

1h12 listen
473
podcast
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Fintech Insider

473. News: Stripe acquires Paystack - are they taking over the world?

Simon Taylor and Mel Stringer are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Stripe acquires Nigeria’s Paystack, Marqeta’s research discovers Covid-19 has forced three-quarters of banks to change their future strategy, and ESG funds forecast to outnumber conventional funds by 2025.

1h06 listen
77
podcast
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Insurtech Insider

77. News: Lloyd's post-pandemic product review & Cover Genius' raise

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk through the most interesting news from the insurance and insurtech sphere!

46min listen
470
podcast
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Fintech Insider

470. Insights: Middle East fintech - revolutionising the region's financial landscape

Ross Gallagher is joined by some great guests to discuss how fintech and digital transformation is shaking up the financial landscape of the Middle East.

50min listen
468
podcast
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Fintech Insider

468. Insights: COVID-19 - Mental health and financial wellbeing

For World Mental Health Day, David Brear is joined by some great guests to discuss money and mental health during the coronavirus pandemic.

56min listen
76
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Insurtech Insider

76. Will COVID change health insurance?

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk about health insurance post COVID-19!

44min listen
467
podcast
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Fintech Insider

467. News: Open Banking is working - but what comes next?

Sarah Kocianski and Ross Gallagher are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Open Banking doubles its user base in 2020, Amazon's new payment method in the palm of your hand, and can Ping An rescue HSBC?

1h06 listen
466
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Fintech Insider

466. Insights: ESG and sustainable investing - the ethical future of finance

Simon Taylor is joined by some great guests to talk about the growth of ESG and sustainable finance

44min listen
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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Homebuying

Why Homebuying is broken and how to fix it | 11:FS Explores

There are one billion people globally who can't prove their identity. That's a big problem for accessing financial services.

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What Griffin are going to do now they have their banking licence with CCO Adam Moulson | Spotlight

Inclusive design is a mindset and a process that suggests that you should bring as many people as possible - and the most diverse of voices that you can - into your product design product process, so that you're being truly inclusive. It's designing with people rather that just at them. Charlotte Fereday, Product Director, Ventures, explains what inclusive design is, why it's important, how you can design more inclusively, and answers - how possible is truly inclusive design?

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Unleashing creativity! A case study on sparking innovation with Bidyut Dumra from DBS | Spotlight

On this episode of Spotlight, 11:FS Crypto Global Strategy Director, Mauricio Magaldi is joined by Ramp Network Co-Founder and CEO, Szymon Sypniewicz. In today's chat, the pair discuss Szymon's career, the current regulatory landscape in crypto, and what the future might hold when it comes to widespread crypto adoption.

Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen