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Get the latest news and insights from the retail banking space.
Feature benchmarking: How UK banking apps stack up
Recap the biggest live show Fintech Insider: After Dark has ever done below. Listen back here or stream below as Jason, Simon and a panel of special guests tackle some of the biggest and silliest stories of the week.
How Lloyds is putting more money in customers’ pockets by tackling £23bn in unclaimed benefits
Loyalty is broken. ‘We appreciate your loyalty’ greetings don’t fool anyone. Most of us can recall crappy experiences.
Are you selling or partnering with banks?
The fintech ecosystem is currently going through an exciting phase. Startups that were once considered young and immature like Monzo, Revolut, or Airwallex have grown into established financial companies. At the same time, incumbent banks are getting better at engaging and investing in fintech. The two worlds are converging and sparking new opportunities for partnerships.
Fintech will unlock the true essence of Islamic finance
Fintech has a big part to play in the fight against climate change and can help solve financial exclusion for millions worldwide. This article is the first in a trilogy on fintech for good. You can find the link to the second at the bottom of this one.
Your product is only 20% unique (but that’s where you win)
I'm going to start with an unpopular opinion that we proposition design purists like to convince ourselves isn't true: sometimes it's ok to launch a clone.
The rise of the NeoTrust: making dying less expensive
In a landscape where it’s so easy for people to switch between digital products and services, brands are having to work harder to get into the customer’s mind, and more importantly - to stay there. Standing out from the crowd is as important as ever. So why do fintechs look increasingly similar?
Where's the retail banking revolution?
We were promised that fintech disruptors were going to revolutionise banking and sweep away the legacy players forever. So, what happened?
Can neobanks reach the underbanked in Eastern Europe?
I wrote about the underbanked phenomenon in Eastern Europe a few weeks ago. Mainly I talked about which basic services are used, not used, and why.
Chase UK could massacre the competition this year
With the new year picking up a head of steam, it’s time to turn our attention to the trends and themes set to shape financial services in 2023. Here at 11:FS, we’re more convinced than ever that UK banks are running out of time to address their core banking issues.
Why is Eastern Europe so underbanked?
While chatting with my grandma on my annual trip to Romania this year, I had an epiphany. She is underbanked! So is my mom, uncle, cousin, and neighbour - you get the gist.
What are our fintech predictions for 2023?
I recently sat down with Rhian Lewis, co-founder of Count My Crypto and Sara Walker from IG to discuss which cryptocurrencies could come close to bitcoin. Take a look at some of the points we covered below, or head over to IG to watch the full interview.
4 fintechs and their winning social features
Once upon a time, social media and finance apps might’ve seemed like strange bedfellows.
Why is it so hard for FS companies to get tech right?
Getting tech right in banks is hard. We get this because our experts have worked in some of the biggest financial services institutions and experienced how things can be done differently. In this article, we’ll share some of the insights that we’ve learnt along the way.
4 fintechs fighting the cost-of-living crisis
Around the globe, millions are feeling the pinch as the cost-of-living crisis continues. The biggest fall in living standards since records began is forecast in the UK, while inflation rates are starting to cool after a tumultuous year across the pond.
It’s time for incumbents to invest in web3
One of the phrases you often encounter when reading things about mental health is "It's OK to not be OK." Whilst I get the sentiment, as someone who has been there, it really isn't OK. It sucks.
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796. Focus: How to bridge the gap between banks and creators with Eric Wei and Will Kim, Co-CEOs of Karat Financial
In this second episode on our deep dive into the creator economy in the US, David Barton-Grimley and is joined by not one, but two fantastic guests, the Co-CEOs of Karat Financial to discuss how financial services can better understand creators and how financial education is the key.
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794. Insights: Managing the wealth of the future
Ross Gallagher is joined by some great guests to talk about how fintech and financial services are meeting the needs of Gens Alpha and Beta, and how they are adapting to the needs of tomorrow's wealth makers.
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789. Insights: The Six Characteristics of Digital Commercial Banking
David Barton-Grimley is joined by some great guests to unpack the six characteristics of digital commercial banking; real-time, standardised, automated, embedded, contextual, and extendable. We’ll explore what they are and how they can (or can’t) support a more efficient, reliable, and secure industry.
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781. Focus: Creating end to end access to finance in APAC with Vrutika Mody, Head of GoPay Global Partnerships
In this second episode on our deep dive into embedded finance in APAC, David Barton-Grimley and is joined by a fantastic guest, from GoPay, to talk about how embedded finance is opening up access for the unbanked in Indonesia and beyond.
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776. Focus: How is embedded finance disrupting access to finance in APAC?
David M. Brear is joined by some great guests from Visa, BigPay and Wise to discuss the evolution and growth opportunities of embedded finance in Asia-Pacific!
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773. News: Mastercard pushes in to Africa with MTN deal and niche banks are on the rise
Mastercard takes minority stake in MTN, rental platform Fronted closes down, and Bank Of Ireland customers go crazy for ATM glitch – Benjamin Ensor is joined by some great guests, from Anthemis, Cornerstone Advisors, and Ebanx, to talk about the most interesting stories in financial services over the last 7 days.
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772. Insights: Has the fintech revolution ignored older customers?
Kate Moody is joined by some great guests, from 11:FS, ClearEstate, and PensionBee, to look at the financial services aimed at customers over 60.
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769. Insights: How to build a US mobile bank
David M. Brear and Jason Bates are joined by some great guests, from Milli, to bring you this deep-dive into setting up a new banking proposition in the USA!
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767. How do you innovate in a highly regulated industry?
David M. Brear is joined by Standard Chartered CEO, Bill Winters, in this interview deep-diving into innovation in the banking space!
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766. Focus: What problem is mobile money solving in Sub-Saharan Africa?
David M. Brear is joined by some great guests from Visa, Chipper Cash, and DJAMO, to discuss the evolution and further potential of mobile money in Sub-Saharan Africa.
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763. News: Buy Now Pay Later regulation shelved while Coutts faces Farage account fallout
Buy Now Pay Later regulation shelved in UK, Thunes pockets $72M, and Farage accuses Coutts of closing account over ‘values’ – Ross Gallagher and Nas Ahmad are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.
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762. Insights: Three lessons learned from financial services in 2023 so far
Benjamin Ensor is joined by some great guests, from 11:FS, Innovate Finance, and TwentyOne to talk about the biggest lessons for financial services in the first half of 2023.
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755. News: PSD3 unveils plans to shake up Open Banking
The European Union unveils new open banking rules, Wise announces bumper profits, and Robinhood buys X1 – Ross Gallagher and Benjamin Ensor are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.
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753. News: Banks are in an AI talent war and Revolut launches the 'Ultra' account
European banks are putting "AI" in 30% of their job ads, Majority bank opens community meeting space for new migrants, and Gen Z need lessons on how to behave in the corporate world – Benjamin Ensor and Ross Gallagher are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.
11:FS Explores: Legacy banking systems ft. David M. Brear
David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.
Decoding: Banking as a Service - Episode 5
Welcome to episode 5 of our new video series, Decoding: Banking as a Service!
11:FS Explores: Digital R.I.C.H.E.S ft. David M. Brear
11:FS CEO David M. Brear takes to the lightboard to give us the full run-down, with examples of companies that are leading the way.
Decoding: Banking as a Service - Episode 4
Welcome to episode 4 of our new video series, Decoding: Banking as a Service!
Decoding: Banking as a Service - Episode 3
Welcome to episode 3 of our new video series, Decoding: Banking as a Service!
Decoding: Banking as a Service - Episode 2
Welcome to episode 2 of our new video series, Decoding: Banking as a Service!
Decoding: Banking as a Service - Episode 1
Welcome to episode 1 of our new video series, Decoding: Banking as a Service!
It's not the technology - Why banking is broken ft. Ewan Silver
When people discuss 'banking being broken', they often refer to the technology itself. However, that isn't necessarily the case.
Microservices architecture - Asynchronous systems ft. Vaughan Sharman
Minimum Lovable Brand | 11:FS Explores
How banks make money - UK retail banking ft. Sarah Kocianski
In this video, our Head of Research, Sarah Kocianski, unpacks exactly how banks make money - with the handy edition of a super cool lightboard!
Fintech is only 1% finished - The fintech market ft. Simon Taylor
Fintech is only 1% finished. But what do we mean by that? Simon Taylor, Head of Ventures at 11:FS takes us through the landscape of financial technology in this Lightboard edition of 11:FS Explores.
What is Open Banking? | 11:FS Explores
In this episode of 11:FS Explores, Adam Davis picks apart Open Finance, and what we have to look forward to if this technology became a reality.
What Griffin are going to do now they have their banking licence with CCO Adam Moulson | Spotlight
Inclusive design is a mindset and a process that suggests that you should bring as many people as possible - and the most diverse of voices that you can - into your product design product process, so that you're being truly inclusive. It's designing with people rather that just at them. Charlotte Fereday, Product Director, Ventures, explains what inclusive design is, why it's important, how you can design more inclusively, and answers - how possible is truly inclusive design?
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
