How are banks and fintechs planning for a digital future.

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France

Is France the next European fintech hotspot?

ICYMI: Libra is here and a lot of people have a lot of questions, starting with: who owns the data?

3min read
Article
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Payments

What next for the BNPL phenomenon?

Buy Now Pay Later (BNPL) has been taking the world by storm.

3min read
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Product management

Don't get lost, renew your roadmap

Opening an easter egg always has that moment of delight. As a child, you’re giddy with excitement as cardboard gives way to plastic which gives way to foil-wrapped chocolate. But as you get older and wiser that delight starts to fade.

4min read
Article
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Design

Why superstitions are important for financial services

We’re all aware of superstitions. Some of us a little more than others. Like digital finances, they don’t physically exist - but they’re far from a joke. Here are just a few of the reasons why FS companies should start brushing up on them. This article was written by Darja König - an Eleven intern who recently spent an action-packed six weeks in the Consulting and Research team. Alongside conducting customer research, identifying market opportunities and learning all about the business, she also wrote this awesome article. If you’re passionate about changing the fabric of financial services, check out our careers page.

2min read
Article
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Microservices

Why it's time to take microservices to the next level

If you’ve ever worked with engineers, you’ll have heard them talk about microservices. A few years ago, you might’ve been left with the impression that they were ‘The Answer’ - the thing that would solve all your problems.

3min read
Article
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Customer understanding

Customers don’t care for your corporate jargon

Word soup. That's the jargon used to communicate the story and values of a business. It's what we tell our clients to actively pay attention to and what to avoid when working together to develop new disruptive propositions to take to market. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
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Org Design

How to (properly) scale agile

FinTech Insider takes a field trip to Monzo to chat to Jonas Huckestein (Co-Founder/CTO), Leah Templeman (Head of Operations), and Hugo Cornejo (Head of Design). They talk about their community-based, collaborative work model, what their full banking licence will bring, and how they plan to win over a billion customers.

3min read
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Org Design

Tried and tested org design: learnings to help you find the right strategy

In this guest blog, Rafael Plantier - country manager for the UK and Ireland at Tink, discusses the results of their latest research into the status of European bank's APIs, two months on from the PSD2 deadline.

3min read
Article
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Change Management

Agile isn’t the silver bullet you thought it was

When seventeen self-professed ‘organisation anarchists’ sat down one day in the Wasatch Mountains of Utah, they probably didn’t realise the extent to which their words would impact the world. A sea change in management thinking, scores of new words added to the global lexicon and widespread shunning of old methodologies – the Agile Manifesto was the early trumpet call which heralded the phenomenal rise of global tech giants. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
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Culture

Org design isn't a people chart, it's the foundation of a good company culture

2017 is drawing to a close, it’s been an amazing year for fintech and banking, there’s been so many changes, new companies, products, services and innovation across the industry. For a full rundown of the best (and worst) stories from 2017, listen to our After Dark Christmas Special where we recap the whole year. However, as 2018 is fast approaching, we’re looking ahead and getting some predictions in for the next year. We asked the 11:FS co-founders and team and our Fintech Insider News community what they thought would be the big themes of 2018. The biggest topics were as follows:

4min read
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Ethics

Forget agile, ethics is the new battleground

After a decade of intense innovation, the mood across global financial services has turned sharply. Optimism has given way to fear and long-term ambition has been shelved for short-term survival.

3min read
Article
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Unfiltered

Want to build better customer solutions? Ask better questions

With 11:FS Pulse you can.

3min read
Article
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Product

Are you producing prototypes too early?

There is a popular belief that you have to 'make it real' as quickly as possible – “come on, just f*****g build the thing - it's the only way to learn!”. In many scenarios this belief is a dangerous myth, and here's why...

4min read
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Cloud

What FS companies are getting wrong with their cloud based solutions

After a busy year in crypto, 11:FS co-founder Simon Taylor checks in on his 2019 predictions to see what he got right and what he missed.

3min read
Article
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Product

Stop using risk as an excuse for taking the safe route

We’re all busier than ever. Not even the most efficient human can cope with the trials we all face and the tasks we all have to do on a daily basis. There just aren’t enough hours in the day. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
783
podcast
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Fintech Insider

783. News: Adyen’s new banking licence, Perfios’ raise, and the secret to fintech success

Laura Watkins is joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Adyen get a UK banking licence, Perfios eye UK & US expansion, and a new campaign tackles the gender investment gap.

1h listen
782
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Fintech Insider

782. Insights: How should we measure success in fintech? (Rewind)

What is the best metric for measuring the success for fintech? In this rewind show from the archives, Benjamin Ensor is discussing the answer to that question, joined by some great guests, from Allica Bank, Anthemis, and This Week In Fintech.

45min listen
780
podcast
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Fintech Insider

780. News: Klarna losses narrow fuelling IPO rumours, and Airwallex and Public join forces

Klarna rebuts misconceptions about their business model as losses narrow, more than one in eight bank branches are expected to close this year, Airwallex and Public team up for a new investment platform, and Switzerland want to impose the highest ALM standards in Europe. Kate Moody is joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including Alia Mahmud from ComplyAdvantage, The Financial Times' Siddharth Venkataramakrishnan, and Dann Bibas from Public.com.

59min listen
774
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Fintech Insider

774. Insights: How are financial services players using blockchain?

David Brear is joined by some great guests from Fireblocks, DigitalX and Moniflo to talk about how financial services are actually using blockchain technology and how they choose an option that works best for them.

53min listen
772
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Fintech Insider

772. Insights: Has the fintech revolution ignored older customers?

Kate Moody is joined by some great guests, from 11:FS, ClearEstate, and PensionBee, to look at the financial services aimed at customers over 60.

47min listen
769
podcast
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Fintech Insider

769. Insights: How to build a US mobile bank

David M. Brear and Jason Bates are joined by some great guests, from Milli, to bring you this deep-dive into setting up a new banking proposition in the USA!

55min listen
768
podcast
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Fintech Insider

768. News: Shopify and HSBC blur the lines between e-commerce and financial services

Shopify launches credit card, HSBC and Tradeshift launch joint embedded finance venture, and Snoop gets acquired – Ross Gallagher and David Barton-Grimley are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.

1h05 listen
767
podcast
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Fintech Insider

767. How do you innovate in a highly regulated industry?

David M. Brear is joined by Standard Chartered CEO, Bill Winters, in this interview deep-diving into innovation in the banking space!

41min listen
761
podcast
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Fintech Insider

761. Focus: How US market turmoil can build more resilient founders

In this second episode on our monthly topic, David Barton-Grimley is joined by a fantastic guest, from QED Investors, to look at the roles and responsibilities of US VCs in the current market.

30min listen
760
podcast
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Fintech Insider

760. News: Public lands in the UK and Solaris raises €38 million

Investment platform Public launches in the UK, Solaris raises to focus on core values, and Martin Lewis 'sickened' by deepfake investment scam – Kate Moody is joined by some great guests to talk about the most interesting stories in financial services over the last 7 days!

54min listen
756
podcast
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Fintech Insider

756. Focus: What are US VCs looking for in today’s market?

David M. Brear is joined by some great guests from Visa, Mana Tech, and Commerce Ventures, to discuss the opportunities and challenges in the fintech market in the United States of America.

40min listen
750
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Fintech Insider

750. News: Andreessen Horowitz lands in London and HSBC rebrands Silicon Valley Bank UK

a16z to open first international office in London, HSBC builds innovation division from the bones of SVB UK, and Snoop Dogg launches NFT tour pass – Ross Gallagher and Benjamin Ensor are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.

1h05 listen
749
podcast
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Fintech Insider

749. What is Anne Boden’s legacy in fintech? (rewind)

David M. Brear is joined by Anne Boden, CEO of Starling, in this interview from the archives!

32min listen
742
podcast
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Fintech Insider

742. Insights: How NOT to build a bank - Part I

Ross Gallagher is joined an all-star panel of Elevens for the first part of a two episode deep-dive into the battle scars picked up when building banks across the globe.

48min listen
740
podcast
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Fintech Insider

740. News: Smart raises $95 million while Robinhood sparks all-night trading fears

Smart raises $95 million to take on the pension market, Robinhood launches 24-hour trading, and former UK Chancellor to chair Italian investment firm – Benjamin Ensor and Kate Moody are joined by some great guests, from Anthemis and Smart, to talk about the most interesting stories in financial services over the last 7 days.

58min listen
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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Homebuying

Why Homebuying is broken and how to fix it | 11:FS Explores

There are one billion people globally who can't prove their identity. That's a big problem for accessing financial services.

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What Griffin are going to do now they have their banking licence with CCO Adam Moulson | Spotlight

Inclusive design is a mindset and a process that suggests that you should bring as many people as possible - and the most diverse of voices that you can - into your product design product process, so that you're being truly inclusive. It's designing with people rather that just at them. Charlotte Fereday, Product Director, Ventures, explains what inclusive design is, why it's important, how you can design more inclusively, and answers - how possible is truly inclusive design?

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Unleashing creativity! A case study on sparking innovation with Bidyut Dumra from DBS | Spotlight

On this episode of Spotlight, 11:FS Crypto Global Strategy Director, Mauricio Magaldi is joined by Ramp Network Co-Founder and CEO, Szymon Sypniewicz. In today's chat, the pair discuss Szymon's career, the current regulatory landscape in crypto, and what the future might hold when it comes to widespread crypto adoption.

Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen