Customer research, user testing and feedback loops for FS products.

David Brear is joined by a panel of experts from Cleo, Feedzai and Starling Bank to look at how financial services need to adapt to the changes brought by AI, where it can have the most influence and where the human touch is still needed.

Kate Moody is joined by some great guests, from 11:FS, ClearEstate, and PensionBee, to look at the financial services aimed at customers over 60.

PayPal launches stablecoin, Apple announces $10 billion in deposits, and Drake launches Shopify mansion – Kate Moody and Ross Gallagher are joined by some great guests, from Fiat Republic and Knot API, to talk about the most interesting stories in financial services over the last 7 days.

David M. Brear is joined by some great guests from Visa, Chipper Cash, and DJAMO, to discuss the evolution and further potential of mobile money in Sub-Saharan Africa.

Benjamin Ensor is joined by some great guests, from 11:FS, Innovate Finance, and TwentyOne to talk about the biggest lessons for financial services in the first half of 2023.

Kate Moody is joined by some great guests, from 11:FS, Nationwide, and Plum, to discuss how banks and fintechs can shape how customers manager their finances.

Benjamin Ensor is joined by some great guests, from Atom Bank, Coastal Community Bank, and Vexi to talk about the value of trust to financial services.

Kate Moody joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Super.com’s $85M raise for a super app for savings; Could First Republic be the next SVB as the US scrambles to save it; and Klarna roll out a suite of AI-enabled personalisation tools for shoppers and merchants.

Benjamin Ensor is joined by some great guests, from Branch, Iwoca, and Treyd, to look at the opportunities and challenges of opportunities of specialised offerings for small and medium-sized businesses.

Our expert host, David Barton-Grimley, is joined by a fantastic guest from Airwallex to continue exploring the connected nature of travel and financial services in APAC.

Benjamin Ensor and Kate Moody are joined by some great guests, Bridge built by Citi and Seattle Bank, to look at the challenges and opportunities for community banks in America.

Love Island's Sharon Gaffka teams up with FCA in clampdown on influencers, Visa partners PayPal for interoperable P2P payments, and Verto picks up a quarter of Silicon Valley Bank customers in Africa – Ross Gallagher and Benjamin Ensor are joined by some great guests, from Verto and CCG Catalyst, to talk about the most interesting stories in financial services over the last 7 days.

Ross Gallagher is joined by some great guests, from the Aspen Institute, GoCardless, and Lowell, to discuss how innovations can improve the reputation of the industry of debt.

David M. Brear is joined by some great guests, from Visa, YouTrip, and Revolut, to focus the connected nature of travel and financial services in APAC.

Benjamin Ensor is joined by some great guests, from Global Ventures, Novo, OakNorth Bank, and Spiralem, to look at the business banking options and challenges for small and medium-sized businesses across the world.

It's not just a buzzword.

11:FS CEO David M. Brear takes to the lightboard to give us the full run-down, with examples of companies that are leading the way.

There’s no one-size-fits-all design proposition for the Middle-East. While emergent markets such as Oman, the UAE, Saudi Arabia, Kuwait and Bahrain are all seeking to diversify their economies...

Just what is going on with Buy Now, Pay Later right now?

There are one billion people globally who can't prove their identity. That's a big problem for accessing financial services.