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Customer research, user testing and feedback loops for FS products.
Serving the unbanked in Southeast Asia
TL;DR – It’s a textbook bubble, consult your financial advisor, only invest what you’re willing to lose, and no, I don’t know when the bubble will pop, nobody does – heck, it might have already happened.
Goodbye Consulting, hello 11:FS Ventures
We’re known for a lot of things at 11:FS. We give talks across conferences, we have 11:FS Pulse, the best end-to-end user experience platform there is, and we have a phenomenal series of podcasts. We also have a lot of secret projects, but more on that another time.Now we’re adding something new to our content. Tomorrow sees the launch of our new Fintech Insider podcast format. It’s just in time for the deadline on GDPR. Something that many businesses are having difficulty adapting to.
What have 11:FS Pulse subscribers been viewing in 2021?
The second episode of our brand-new video series, Decoding: Banking as a Service, is here! If you missed it (or any of the others) catch up here. Here’s a rundown of this episode if you prefer reading to watching 📖
Can digital companies make banking affordable for Canadians?
Banking in Canada is expensive. Incumbent banks apply charges on just about everything, from transaction fees for sending money to monthly charges for just having an account open.
Making financial services better, faster, stronger
As July continues apace, brands all over the world are rolling up their rainbow logos and packing them away for another year.
5 considerations for the future of Islamic banking
Guest author Nahim Bassa shares his thoughts on the future of Islamic banking.
How is fintech tackling football?
Behind every great feature is a problem that needs to be solved. Lloyds Banking Group’s Benefit Calculator tackled one head-on — and is already making waves in how support reaches those who need it most.
How is BNPL changing the Middle Eastern payments landscape?
This is the final article in a three-part series on how fintech for good (FFG) is helping people and the planet. The first touched on consumer behaviour. The second is about why ESG was destined to fail and how circular economies pose a possible solution.
Cross-border payments: a race to the bottom
Customer-facing global remittance companies encounter a lot of threats. To compete and remain relevant, they will need to build sustainable moats. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
What’s the deal with microinsurance?
I know what you’re thinking, but no - microinsurance is not insurance for really really small people. Trust me, I’m as disappointed as you are.
Why should insurance companies care about their UX/UI design?
The insurance industry is a tricky beast. With the sector picking up pace in the race to become truly digital, businesses face the challenge of maintaining trust while overhauling how their service is delivered.
7 companies changing the UK mortgage landscape
The financial services industry has faced an enormous amount of disruption in recent years. We’ve seen significant changes everywhere from payments to current accounts and investments accounts to modern credit products.
Design drill down #6 | Making the leap from AI to humanity
Designers can all too easily think design is at the centre of the universe. Perhaps sometimes it can be a self-indulgent activity where it's no longer design for people, but for other designers. Maybe it’s good to have a reality check. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
What’s going on in African insurtech?
Africa is the second biggest continent in the world with a population of 1.3 billion. It makes up 20% of the Earth’s total land surface. It comprises 54 countries and its people speak between 1500-2000 languages. Not each, obviously.
What next for the BNPL phenomenon?
Buy Now Pay Later (BNPL) has been taking the world by storm.
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707. Insights: Would you buy a home through a Super App?
David Barton-Grimley is joined by some great guests, from Pine, Proportunity, and Digital Cat Consultancy, to discuss the current struggles for first-time homebuyers and whether a Super App could ease the whole experience.
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706. Focus: What's stopping Super Apps from succeeding outside Asia?
David M. Brear is joined by some great guests, from Visa, PaySky, and Careem, to really dig into the question: "What is stopping Super Apps from succeeding outside Asia?”
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703. News: UK Government pulls plug on Tech Nation while Stripe sets deadline for IPO
Ross Gallagher and Kate Moody are joined by some great guests, from Atom Bank and Fintech Finance, to talk about the most interesting stories in financial services over the last 7 days, including: Tech Nation’s shutdown sparks fears for UK fintech, Stripe tells employees it will decide on an IPO within the next year, and 6-year-old boy spends $1k on Grubhub.
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683. Insights: How does design help you compete on more than just price?
Ross Gallagher is joined by some great guests, from 11:FS, Zopa, and Lightyear, to talk about the impact of design in making a fintech product stand out in an increasingly crowded market.
Bonus: Disrupting the corporate and consumer divide, with Pagaya's Ashok Vaswani
L.F.G. Mauricio and Catherine bring you a fantastic conversation looking at what it means to be a digital creator today and the global community it creates, with two amazing digital creators taking part in the global Visa Creator Program. All this and much more on today's Blockchain Insider!
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681. Insights: How do changes in government affect innovation in financial services?
Benjamin Ensor is joined by some great guests, from Innovative Finance, Chamber of Progress, and Spiralem, to discuss how governments across the world impact the success of fintech.
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174. News: Is Reddit part of the key to making crypto mainstream?
EL. EF. GEE. Today we bring you: UK Minister proposes measures to regulate crypto ads and ban unauthorised providers, Reddit now has more NFT wallets than the OpenSea Marketplace, and Blockchain.com Visa Card, powered by Marqeta, debuts with 50,000 sign-ups at launch. All this and much more on today's Blockchain Insider!
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671. Insights: What does the perfect pension offering look like?
Ross Gallagher is joined by some great guests, from Pensionbee, Wealthify and Common Wealth, to discuss what makes the perfect pension offering.
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669. Insights: Can TikTok teach us all we need to know about finance?
Nicole Perry is joined by some great guests, from This Week in Fintech, Plum, and The London Institute of Banking and Finance, to discuss the impact of Tiktok on the financial education and financial services.
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667. Insights: Designing financial services for the mega-rich
David M. Brear is joined by some great guests, from 11:FS and Nucoro, to discuss designing financial services for high-net-worth individuals.
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126. Insights: Climate Insurance - are insurers doing enough?
Nigel Walsh and John Bean are joined by a panel of guests from Demex and McKenzie Intelligence Services to talk about climate insurance and the work that needs to get done in this space. All this and much, much more on today's Insurtech Insider!
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666. News: After Dark: Credit card companies look to tackle gun control
David M. Brear and Jason Bates are joined live in London, by a panel Fintech Insider All-Stars, to talk about the most interesting stories in financial services over the last 7 days, including: lease-to-own fintech Kafene raises Series B, a new credit card code to prevent gun violence in the US, and the big red button of news!
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665. Insights: Should everyone get paid when they need it?
Benjamin Ensor is joined by some great guests, from Zayzoon and PayMeNow, to discuss the earned wage access industry.
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661. Insights: Can embedded finance bank the unbanked?
Ross Gallagher is joined by some great guests, from 11:FS, Spiralem, and The Aspen Insitute, to discuss how embedded finance could be the trojan horse of financial inclusion.
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659. Insights: Are SMEs really being served?
Ross Gallagher is joined by some great guests, from Allica Bank and Novo, to discuss whether the initial promise of financial services for SMEs has truly been delivered.
11:FS Explores: Digital R.I.C.H.E.S ft. David M. Brear
11:FS CEO David M. Brear takes to the lightboard to give us the full run-down, with examples of companies that are leading the way.
Designing fintech propositions for a Middle Eastern market | 11:FS Explores
There’s no one-size-fits-all design proposition for the Middle-East. While emergent markets such as Oman, the UAE, Saudi Arabia, Kuwait and Bahrain are all seeking to diversify their economies...
How the Buy Now, Pay Later landscape is shifting with Amy Gavin | 11:FS Explores
Just what is going on with Buy Now, Pay Later right now?
Why Homebuying is broken and how to fix it | 11:FS Explores
There are one billion people globally who can't prove their identity. That's a big problem for accessing financial services.
Using Jobs to be Done to revolutionise SME Banking | 11:FS Explores
It's not just a buzzword.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
