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Customer research, user testing and feedback loops for FS products.
Serving the unbanked in Southeast Asia
TL;DR – It’s a textbook bubble, consult your financial advisor, only invest what you’re willing to lose, and no, I don’t know when the bubble will pop, nobody does – heck, it might have already happened.
Goodbye Consulting, hello 11:FS Ventures
We’re known for a lot of things at 11:FS. We give talks across conferences, we have 11:FS Pulse, the best end-to-end user experience platform there is, and we have a phenomenal series of podcasts. We also have a lot of secret projects, but more on that another time.Now we’re adding something new to our content. Tomorrow sees the launch of our new Fintech Insider podcast format. It’s just in time for the deadline on GDPR. Something that many businesses are having difficulty adapting to.
What have 11:FS Pulse subscribers been viewing in 2021?
The second episode of our brand-new video series, Decoding: Banking as a Service, is here! If you missed it (or any of the others) catch up here. Here’s a rundown of this episode if you prefer reading to watching 📖
Can digital companies make banking affordable for Canadians?
Banking in Canada is expensive. Incumbent banks apply charges on just about everything, from transaction fees for sending money to monthly charges for just having an account open.
Making financial services better, faster, stronger
As July continues apace, brands all over the world are rolling up their rainbow logos and packing them away for another year.
5 considerations for the future of Islamic banking
Guest author Nahim Bassa shares his thoughts on the future of Islamic banking.
How is fintech tackling football?
Behind every great feature is a problem that needs to be solved. Lloyds Banking Group’s Benefit Calculator tackled one head-on — and is already making waves in how support reaches those who need it most.
How is BNPL changing the Middle Eastern payments landscape?
This is the final article in a three-part series on how fintech for good (FFG) is helping people and the planet. The first touched on consumer behaviour. The second is about why ESG was destined to fail and how circular economies pose a possible solution.
Cross-border payments: a race to the bottom
Customer-facing global remittance companies encounter a lot of threats. To compete and remain relevant, they will need to build sustainable moats. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
What’s the deal with microinsurance?
I know what you’re thinking, but no - microinsurance is not insurance for really really small people. Trust me, I’m as disappointed as you are.
Why should insurance companies care about their UX/UI design?
The insurance industry is a tricky beast. With the sector picking up pace in the race to become truly digital, businesses face the challenge of maintaining trust while overhauling how their service is delivered.
7 companies changing the UK mortgage landscape
The financial services industry has faced an enormous amount of disruption in recent years. We’ve seen significant changes everywhere from payments to current accounts and investments accounts to modern credit products.
Design drill down #6 | Making the leap from AI to humanity
Designers can all too easily think design is at the centre of the universe. Perhaps sometimes it can be a self-indulgent activity where it's no longer design for people, but for other designers. Maybe it’s good to have a reality check. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
What’s going on in African insurtech?
Africa is the second biggest continent in the world with a population of 1.3 billion. It makes up 20% of the Earth’s total land surface. It comprises 54 countries and its people speak between 1500-2000 languages. Not each, obviously.
What next for the BNPL phenomenon?
Buy Now Pay Later (BNPL) has been taking the world by storm.
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657. Insights: Can fintech help solve the refugee crisis?
Benjamin Ensor is joined by some great guests, from 11:FS, Bunq, Techfugees, and Leaf Global Fintech to ask: 'How can fintech help solve the refugee crisis?'
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124. Insights: Building for trust and transparency in insurance
Nigel Walsh and John Bean are joined by a panel of guests from 11:FS and Maptycs to talk through the process of building trust and transparency in insurance. All this and much, much more on today's Insurtech Insider!
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653. Insights: Making financial services accessible for people with disabilities
Ross Gallagher is joined by some great guests, from 11:FS, Sibstar, and Purple, to talk about you design financial services for people with disabilities.
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649. Insights: Is the future of investment active or passive?
Gwera Kiwana is joined by some great guests, from Plum, Lightyear and Freetrade, to debate what the future of retail investment might look like.
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647. Insights: How is rising inflation impacting financial services?
Kate Moody is joined by some great guests, from Chetwood Financial, Innovate Finance, and Minna Technologies, to ask how will inflation impact financial services going forward.
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646. News: Klarna completes down round and Flutterwave accounts frozen in Kenya
David M. Brear and Kate Moody are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Klarna’s valuation slashed in latest funding round, Flutterwave has accounts frozen in Kenya, and Playboy teases pixelated mansion in the metaverse.
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121. Insights: Insurance education - is learning through TikTok enough?
Nigel Walsh and Benjamin Ensor are joined by a fantastic guests from Victress Communications to talk through all things insurance education. All this and much, much more on today's Insurtech Insider!
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643. Insights: How do you put together the perfect mortgage offering?
David M. Brear is joined by some great guests, from Bunq, Maxwell and Molo Finance, to help put together the perfect mortgage offering taking aspects from across the world.
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641. Insights: What does 'financial inclusion' actually mean?
Gwera Kiwana is joined by some great guests, from Spiralem, Observer Research Foundation and Jipay, to discuss the merits and challenges of financial inclusion.
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120. Insights: How can we build a transformative and inclusive future for insurance?
Nigel Walsh and John Bean are joined by a panel of guests from Innovate Finance and FinPro to talk through culture in insurance. All this and much, much more on today's Insurtech Insider!
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639. How do we make financial services more LGBTQ-inclusive?
Benjamin Ensor is joined by some great guests, from 11:FS, Queer Money Podcast, Emerald Life, and Euphoria, to discuss the issues faced by the LGBTQ community when it comes to financial services.
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633. Insights: Will embedded finance make or break the fintech industry?
Gwera Kiwana is joined by some great guests, from NovoPayment, Treasury Prime and Anthemis, to find out who are the winners and losers of the embedded finance revolution.
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632. News: Klarna announces big layoffs while Chase bags UK customers
Benjamin Ensor and Sim Rai are joined by some great guests, from Tranch and Anthemis, to talk about the most interesting stories in financial services over the last 7 days, including: Klarna lays off 10% of its workforce via video message, Chase marks 500,000 UK customers, and our panel answers your questions!
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476. Insights: The racial wealth gap: addressing economic inequality in the US
Sam Maule is joined by a panel of fantastic guests to discuss economic inequality and the racial wealth gap in the US.
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471. News: Klarna face backlash & Killer Mike launches a bank to support black businesses
Sam Maule and Kate Moody are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Killer Mike launches a new digital bank, Klarna faces backlash after sending marketing emails to non-customers, and Square invests $50m in bitcoin!
11:FS Explores: Digital R.I.C.H.E.S ft. David M. Brear
11:FS CEO David M. Brear takes to the lightboard to give us the full run-down, with examples of companies that are leading the way.
Designing fintech propositions for a Middle Eastern market | 11:FS Explores
There’s no one-size-fits-all design proposition for the Middle-East. While emergent markets such as Oman, the UAE, Saudi Arabia, Kuwait and Bahrain are all seeking to diversify their economies...
How the Buy Now, Pay Later landscape is shifting with Amy Gavin | 11:FS Explores
Just what is going on with Buy Now, Pay Later right now?
Why Homebuying is broken and how to fix it | 11:FS Explores
There are one billion people globally who can't prove their identity. That's a big problem for accessing financial services.
Using Jobs to be Done to revolutionise SME Banking | 11:FS Explores
It's not just a buzzword.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
