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Customer research, user testing and feedback loops for FS products.
Can digital companies make banking affordable for Canadians?
Banking in Canada is expensive. Incumbent banks apply charges on just about everything, from transaction fees for sending money to monthly charges for just having an account open.
Making financial services better, faster, stronger
As July continues apace, brands all over the world are rolling up their rainbow logos and packing them away for another year.
5 considerations for the future of Islamic banking
Guest author Nahim Bassa shares his thoughts on the future of Islamic banking.
How is fintech tackling football?
Behind every great feature is a problem that needs to be solved. Lloyds Banking Group’s Benefit Calculator tackled one head-on — and is already making waves in how support reaches those who need it most.
How is BNPL changing the Middle Eastern payments landscape?
This is the final article in a three-part series on how fintech for good (FFG) is helping people and the planet. The first touched on consumer behaviour. The second is about why ESG was destined to fail and how circular economies pose a possible solution.
Cross-border payments: a race to the bottom
Customer-facing global remittance companies encounter a lot of threats. To compete and remain relevant, they will need to build sustainable moats. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
What’s the deal with microinsurance?
I know what you’re thinking, but no - microinsurance is not insurance for really really small people. Trust me, I’m as disappointed as you are.
Why should insurance companies care about their UX/UI design?
The insurance industry is a tricky beast. With the sector picking up pace in the race to become truly digital, businesses face the challenge of maintaining trust while overhauling how their service is delivered.
7 companies changing the UK mortgage landscape
The financial services industry has faced an enormous amount of disruption in recent years. We’ve seen significant changes everywhere from payments to current accounts and investments accounts to modern credit products.
Design drill down #6 | Making the leap from AI to humanity
Designers can all too easily think design is at the centre of the universe. Perhaps sometimes it can be a self-indulgent activity where it's no longer design for people, but for other designers. Maybe it’s good to have a reality check. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
What’s going on in African insurtech?
Africa is the second biggest continent in the world with a population of 1.3 billion. It makes up 20% of the Earth’s total land surface. It comprises 54 countries and its people speak between 1500-2000 languages. Not each, obviously.
What next for the BNPL phenomenon?
Buy Now Pay Later (BNPL) has been taking the world by storm.
How to create culturally relevant brands through a community-led approach
At a recent Halloween Fintech Insiders After Dark event, the audience was asked to hold up their challenger bank cards. About 75% of the 200 person audience help up a challenger bank card (despite much of the audience having incumbent bank email addresses). Monzo, Starling, Curve, and Soldo were all represented. One particularly enthusiastic attendee even came dressed as a Monzo card. Sure, the podcast is called Fintech Insider so you could call it a skewed sample, but still.
Don't get lost, renew your roadmap
Opening an easter egg always has that moment of delight. As a child, you’re giddy with excitement as cardboard gives way to plastic which gives way to foil-wrapped chocolate. But as you get older and wiser that delight starts to fade.
Onboarding journeys from 4 of our favourite US fintechs
It’s the final week of our One Fintech Nation series in association with Tech Nation. Here’s a quick review of our latest incredible podcast episode looking at how we can unite the nation in fintech and how everyone in the industry can work together. You can/should/need/have to listen to it now.
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450. Insights: The rise of Australian digital banking
Simon Taylor is joined by some great guests to talk about the growth and impact of digital banking in the APAC region, with a special focus on Australia.
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447. News: Can finance ever be fully democratised?
Simon Taylor and Ross Gallagher are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Robinhood abandons its UK launch amid criticism of their platform; Klarna reins in their lockdown lending and Monzo re-launch their Plus product.
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446. Insights: Digital Payments Innovation: Is this the end of cash?
Sarah Kocianski is joined by some great guests to talk about the development of digital payments and the global shift towards cashless payment solutions.
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444. Insights: African fintechs: transforming the continent's financial landscape
Simon Taylor is joined by some great guests to discuss how the financial landscape of Africa is changing and the ways in which fintechs are playing their part.
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70. LGBT+ and insurance - Make no assumptions
Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk through LGBT+ and insurance. What is the state of diversity and inclusion in the industry and what specific products is there available for the LGBT+ community? All this and much much more on today's Insurtech Insider!
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441. News: Wirecard hits UK fintech but BaaS is still booming
Simon Taylor and David Brear are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: the Wirecard scandal continues to unfold and UK fintechs get swept up in its wake, and we speak to some of the companies directly affected, Chime launch a credit card, and Galileo offers everyone the chance to launch a credit card.
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440. Insights: Credit scoring for US immigrants - It's a political issue
Sam Maule is joined by some great guests to talk about credit scoring for US immigrants. What are the problems US immigrants might face when trying to build up a credit score once they've arrived in North America?
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438. Insights: PPP - How digital providers helped rescue SMBs
Sam Maule is joined by some great guests to talk about PPP lending during the COVID-19 pandemic. On today's show we are taking a look at the process from the lenders perspective!
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436. Insights: COVID-19 and the underbanked in the US
Sam Maule is joined by some great guests to discuss the state of the underbanked in the US and how COVID-19 is affecting this group of underserved people.
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435. News: Is now a good time to launch a challenger bank?
Sarah Kocianski and Ross Gallagher are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Vivid Money launches digital banking services in Germany; the pandemic savings surge forces Goldman to shut Marcus to new UK clients; and Islamic finance startup Wahed closes $25M funding round to grow their Saudi Arabia hub.
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434. Insights: transforming financial services infrastructure post COVID-19
Sarah Kocianski is joined by some great guests from Equinix, Mastercard and RTGS to discuss the long-term business transformation and the need for agile infrastructure in financial services organisations in response to the COVID-19 crisis.
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432. Insights: How could open finance shape the future of financial services?
Adam Davis and Sarah Kocianski are joined by some great guests to discuss open finance - what it is, how is could work and what learnings it could take from open banking, with an expert panel of guests from Plaid, RBS and the OBIE.
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431. News: Shopify’s stratospheric rise and foray into fintech
Sam Maule and David Brear are joined by some great guests to talk about some of the most interesting US news stories of the last 7 days, including: Shopify’s many new announcements and move into fintech; Bank of America leak exposes business details of PPP relief applicants as applications across the board decline; and Animal Crossing offers new ways for people to make money in lockdown.
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428. Insights: Digital Identity - the evolution of verification, authentication & authorisation
Jason Bates and Simon Taylor are joined by 3 great guests to talk about digital identity. What do we mean by digital identity, and how does it differ around the world? Listen on to find out!
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427. News: Mobile Wallet Wars? SoFi and Samsung Pay team up
Sarah Kocianski and Adam Davis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: A round up of the pandemic and financial aid stories on both sides of the pond; Sofi and Samsung Pay team up for a debit card; and Mastercard's massive new pledge for financial inclusion.
Using Jobs to be Done to revolutionise SME Banking | 11:FS Explores
It's not just a buzzword.
11:FS Explores: Digital R.I.C.H.E.S ft. David M. Brear
11:FS CEO David M. Brear takes to the lightboard to give us the full run-down, with examples of companies that are leading the way.
Designing fintech propositions for a Middle Eastern market | 11:FS Explores
There’s no one-size-fits-all design proposition for the Middle-East. While emergent markets such as Oman, the UAE, Saudi Arabia, Kuwait and Bahrain are all seeking to diversify their economies...
How the Buy Now, Pay Later landscape is shifting with Amy Gavin | 11:FS Explores
Just what is going on with Buy Now, Pay Later right now?
Why Homebuying is broken and how to fix it | 11:FS Explores
There are one billion people globally who can't prove their identity. That's a big problem for accessing financial services.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
