Learn about the latest innovation happening in financial services.

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Execution is everything: Why speed x quality wins the day

How do I create the 5 year plan for 8 software releases a day? This is one of my favourite lines from an old school bank executive. It happened live on stage in front of 500 people when I made the point that challenger banks are now operating at 8 releases per day. It might seem nerdy, but why does it matter how often banks release new software?

5min read
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How building societies can own the homebuying space

Looking to crypto and seeing it simply as a speculative asset class is a common mistake for financial institutions and even regulators. But if you start to look beyond the headlines, you can see there’s untapped potential for banks to better serve the SMB market.

5min read
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11:FS Pulse

Designing for junior accounts: Best UX practices in the UK

Although they date back to 2014, in 2017 we saw the rapid rise of ‘crypto funds’, or investment funds that invest mainly in cryptocurrencies such as bitcoin, ethereum, or other ‘altcoins’. Those offering crypto funds are, in effect, managing digital assets. But what’s the difference between ‘managing digital assets’ and ‘managing assets digitally’? Many asset managers have digitized some analogue processes, but very few asset managers are truly digital in nature. What lessons can we learn from the first few years of those that manage digital assets such as crypto funds?, and how can the end investor benefit?

3min read
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11:FS Pulse

VR & AR: Transforming the Fintech Landscape

Asking the wrong questions will only ever lead to the wrong solutions. That’s why we lean into Jobs to be Done at 11:FS. It’s based on the notion that there’s no use in asking what the customer wants, because they don’t actually know. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
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5 fintechs to watch in the Middle East

The financial services sector in the Middle East has seen a surge in both innovation and investment in recent years, showing signs that 2024 will be a big year for its fintech scene. But what brands do you need to watch out for?

3min read
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Unfiltered

The future of AI in finance doesn't look like ChatGPT

We were lucky enough to catch up with Ben Metz, Head of Digital at Jack Henry. Here, he predicts who’ll come out on top in the banking war: the traditional players or the challengers, and what will decide who wins and loses.

3min read
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Unfiltered

PSD3 is an innovation red herring

Take a peek behind the scenes of 11:FS Pulse. Keep reading to learn about the process 11:FS designers use to keep the Pulse product relevant, user friendly and ahead of the curve with a run through of the latest application of our design process.

3min read
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Product

Your product is only 20% unique (but that’s where you win)

I'm going to start with an unpopular opinion that we proposition design purists like to convince ourselves isn't true: sometimes it's ok to launch a clone.

3min read
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Unfiltered

Where's the retail banking revolution?

We were promised that fintech disruptors were going to revolutionise banking and sweep away the legacy players forever. So, what happened?

4min read
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Unfiltered

Do you really want to offer alternative payment methods?

I’m often asked what I spend most of my time thinking about at 11:FS. Honestly, most of the time it's something to do with how to scale 11:FS in a way that places culture at the forefront of everything we do and keeps it there.

3min read
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Banking

Innovation terror: 3 things big banks can do to stop stagnation of innovation

Money 20/20 Europe 2019 is almost upon us and this year I’m looking forward to hearing from some of the sharpest minds in the industry, and also having a good argument ;).

3min read
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Unfiltered

The metaverse will power a new era of industrial efficiency

Digital-only banks have been all the rage for some time now. Who hasn't heard of Monzo and Starling or, if your gaze is stateside, Chime? This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
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UBS

Banks, mergers, and missed opportunities

In the wake of UBS’ takeover of Credit Suisse, we’ve been thinking a lot about the impact that mergers and acquisitions (M&A) have on technology and architecture.

4min read
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AI

ChatGPT can revolutionise customer support and financial literacy across the globe

ChatGPT is unavoidable. Everyone has an opinion on it, but we haven’t yet scratched the surface of what it could unleash for financial services. Big banks are already turning their backs on it, but are they making a huge mistake?

3min read
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Blockchain

The future of crypto? On-chain and independently verified

If you change how money moves, you change the world. Money touches everything. Want to build a school? You need money. Want to prevent unsustainable business models? Want to prevent human trafficking? Manage the money flow.

2min read
442
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Fintech Insider

442. Insights: Are fintech hubs dead?

Simon Taylor is joined by some great (and very international) guests to talk about the future of fintech hubs. Do we need them? Is location no longer important post-pandemic?

51min listen
437
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Fintech Insider

437. News: Stop, collaborate and listen - Amazon and Goldman Sachs team up

Jason Bates and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Goldman Sachs teams up with another tech giant as it launches credit lines on Amazon, Monzo raise funding but lose valuation and WhatsApp launches payments in Brazil. All this and much much more on today's FIntech Insider News.

1h08 listen
435
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Fintech Insider

435. News: Is now a good time to launch a challenger bank?

Sarah Kocianski and Ross Gallagher are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Vivid Money launches digital banking services in Germany; the pandemic savings surge forces Goldman to shut Marcus to new UK clients; and Islamic finance startup Wahed closes $25M funding round to grow their Saudi Arabia hub.

1h04 listen
434
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Fintech Insider

434. Insights: transforming financial services infrastructure post COVID-19

Sarah Kocianski is joined by some great guests from Equinix, Mastercard and RTGS to discuss the long-term business transformation and the need for agile infrastructure in financial services organisations in response to the COVID-19 crisis.

45min listen
432
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Fintech Insider

432. Insights: How could open finance shape the future of financial services?

Adam Davis and Sarah Kocianski are joined by some great guests to discuss open finance - what it is, how is could work and what learnings it could take from open banking, with an expert panel of guests from Plaid, RBS and the OBIE.

50min listen
431
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Fintech Insider

431. News: Shopify’s stratospheric rise and foray into fintech

Sam Maule and David Brear are joined by some great guests to talk about some of the most interesting US news stories of the last 7 days, including: Shopify’s many new announcements and move into fintech; Bank of America leak exposes business details of PPP relief applicants as applications across the board decline; and Animal Crossing offers new ways for people to make money in lockdown.

1h04 listen
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Fintech Insider

427. News: Mobile Wallet Wars? SoFi and Samsung Pay team up

Sarah Kocianski and Adam Davis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: A round up of the pandemic and financial aid stories on both sides of the pond; Sofi and Samsung Pay team up for a debit card; and Mastercard's massive new pledge for financial inclusion.

56min listen
425
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Fintech Insider

425. News: RBS close Bó - Why is building a new bank so hard?

Simon Taylor and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: RBS closes Bó, big banks book $50bn against bad loans in the wake of corona, and a round-up of the more international stories of the week.

56min listen
424
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Fintech Insider

424. Plaid: customer driven innovation, data access and US open banking

Sam Maule is joined by John Pitts, Policy Lead, and Niko Karvounis Product Lead at Plaid to talk all things data, customer driven innovation, their European expansion and much more.

36min listen
424
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424. Interviews: Plaid on customer driven innovation, data access and US open banking

Sam Maule is joined by John Pitts, Policy Lead, and Niko Karvounis Product Lead at Plaid to talk all things data, customer driven innovation, their European expansion and much more.

36min listen
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Insurtech Insider

65. News: Covid-19 - Worse than 9/11 and Katrina for the insurance industry

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk through the latest and greatest news in the insurance space which are heavily focussed on Covid-19 and the insurance industry this week!

1h06 listen
423
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Fintech Insider

423. News: Global bank profits tumble as US deposits grow

Simon Taylor and Adam Davis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: 100% backed business loans; big banks results are in and corona is hitting their profit margins hard and even Animal Crossing's Bank of Nook is slashing its interest rates in an unwelcome reflection of the real world.

1h02 listen
422
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Fintech Insider

422. Insights: the impact of coronavirus on US SMB Financing

Sam Maule is joined by some great guests in the US SMB space, to discuss the impact of the coronavirus crisis on US small businesses - at the time in which all the stimulus funding had already been given out.

48min listen
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Blockchain Insider

138. Bitcoin halvening approaches as China and Libra battle for supremacy

We. Are. Here. Today we bring you: Libra seeks regulatory approval, China trials its digital yuan and Andreessen Horowitz deepens its commitment to crypto. All this and much more on today's Blockchain Insider!

48min listen
420
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Fintech Insider

420. Insights: How the COVID-19 pandemic will accelerate digital financial services

11:FS's David Brear, Simon Taylor, Sarah Kocianski and Benjamin Ensor come together to talk about the impact of the COVID-19 pandemic on the financial services industry.

55min listen
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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BNPL

How the Buy Now, Pay Later landscape is shifting with Amy Gavin | 11:FS Explores

Just what is going on with Buy Now, Pay Later right now?

4min watch
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Lending

Jeff Keltner from Upstart on what the future of lending will look like | Spotlight

What does the future hold for lending? Live from Lendit USA 2022.

24min watch
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Homebuying

Why Homebuying is broken and how to fix it | 11:FS Explores

There are one billion people globally who can't prove their identity. That's a big problem for accessing financial services.

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Open Banking

What is Open Banking? | 11:FS Explores

In this episode of 11:FS Explores, Adam Davis picks apart Open Finance, and what we have to look forward to if this technology became a reality.

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Unleashing creativity! A case study on sparking innovation with Bidyut Dumra from DBS | Spotlight

On this episode of Spotlight, 11:FS Crypto Global Strategy Director, Mauricio Magaldi is joined by Ramp Network Co-Founder and CEO, Szymon Sypniewicz. In today's chat, the pair discuss Szymon's career, the current regulatory landscape in crypto, and what the future might hold when it comes to widespread crypto adoption.

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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen