We all employ a user-centred design (UCD) approach to inform what products we build and how they should work, but all that customer insight gives us one oft-overlooked learning: the actual language customers use to speak about their problems.
Did you know that when they’re not dishing up masterly analysis, everyone’s favourite web3 wizards - 11:FS Global Strategy Director, Crypto Mauricio Magaldi and Visa Head of Crypto Cuy Sheffield - like to dabble in a spot of divination? I know, right?!
Despite the global economic climate, a lot of banks and fintechs have dipped their toes into the crypto waters in recent months.
A couple of weeks ago I went into an overpriced London salad shop for lunch. Before I could part with my hard-earned money for some wilted spinach and avocado, the connection on the iPad I was ordering on went down.
When launching a new product or improving an existing one, it's tempting for product teams to look at competitors as a starting point. But if the goal is to launch a proposition that truly solves your customers' problems, do you even need to look at your competitors in the first place?
In a recent report EY point out that the big advantage the UK has in “Fintech” is it’s progressive policy from Government and Regulators. This post examines the latest policy the regulatory sandbox; to understand how it might work, what companies entering it need to know, and how other jurisdictions could repeat the trick. Can it help financial services be a bit more awesome?
Recently, Nick Miller, Senior Ventures Strategist at 11:FS, published an article on why ESG investing is broken. If you haven't already, go and give it a read before you dive into this one.
Four years ago, policymakers in the UK and EU took the first steps to enshrine open banking into law, but now we’re at a turning point for digital adoption and the old ways of working aren’t working anymore.
Four years ago, policymakers in the UK and EU took the first steps to enshrine open banking into law, but now we’re at a turning point for digital adoption and the old ways of working aren’t working anymore.
The 13th January 2020 marked two years to the day since the introduction of the Open Banking initiative in the UK, so what progress have we seen?
At this point we can all agree that the financial market as a whole has gone through a period of lows. Paired with increased inflation (even in developed countries), and the US confirming a recession, things seem to have really taken a turn for the worse - the so-called bear market.
They say time is money, right? Well, what about time to money – how long it takes for money to be available for you to use.
This week on Fintech Insider News David, Jason and Simon were joined by Innovate Finance’s Sophie Winwood and making his Fintech Insider debut, Banking Editior at The Economist, Patrick Lane, to tackle the latest news from the last week. Listen to the episode in full here or play and read below
When I see headlines about “hipster” banks and “trendy” cards, it strikes me that the narrative is missing a huge shift about the consumer. Ethical is the new luxury. Private is the new showy. Transparent is the new trusted.
I think I speak for a lot of people when I say - homework is crap. Evenings after school are for watching Takeshi’s Castle, not studying Pythagoras’ theorem.
On the latest festive episode, we're doing something a little different. Sarah, David and Nigel sit down with Oliver Ralph to talk about some very strange claims this year and make a few predictions about insurtech next year.
On today’s episode, Sarah and Nigel are joined by a cavalcade of insurtech insiders to give you the very best in insurtech roundtable discussion. Will Thorne, Innovation Leader at The Channel Syndicate, Oliver Ralph, Insurance Correspondent at The Financial Times, Bernadine Bröcker Wieder, Co-Founder & CEO, Vastari and Alex Hearn, Managing Director at Slipcase.
On today's episode we were joined by a plethora of insurance wizards to discuss Connected homes. Zurich head of market management Arslan Hannani, Cocoon co-founder Colin Richardson, PolicyCastle co-founder Kristian Feldborg and Fing head of business development Patrizia Cozzoli. How are IOT and data going to change a fragmented retail market with regards to insurance?
Today our wonderful guest host Sarah Kocianski leads us into a great discussion all about autonomous vehicles and changing insurance models.
In this week’s jam-packed show Nigel visits InsureTech Connect in Las Vegas and talks to Darin Reffitt, Vice President of Marketing at Splice Software; Quentin Colmant, co-Founder of Qover; Tim Hardcastle, CEO of Instanda; Chris Cheatham, CEO of Risk Genius; and Caribou Honig himself, co-founder of InsureTech Connect.
In this week’s jam-packed show Nigel visits InsureTech Connect in Las Vegas and talks to Darin Reffitt, Vice President of Marketing at Splice Software; Quentin Colmant, co-Founder of Qover; Tim Hardcastle, CEO of Instanda; Chris Cheatham, CEO of Risk Genius; and Caribou Honig himself, co-founder of InsureTech Connect.
David and Nigel run an informal roundtable all about how the data economy disrupting the insurance sector and creating new product/business models, with some very special guests -followed by the top news stories from the industry.
David and Nigel run an informal roundtable all about how the data economy disrupting the insurance sector and creating new product/business models, with some very special guests -followed by the top news stories from the industry.
David and Nigel are back for episode two! They discuss the latest news and trends in insurtech, and also speak to Phoebe Hugh, CEO of Brolly.
David and Nigel are back for episode two! They discuss the latest news and trends in insurtech, and also speak to Phoebe Hugh, CEO of Brolly.
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
Just what is going on with Buy Now, Pay Later right now?
What does the future hold for lending? Live from Lendit USA 2022.
There are one billion people globally who can't prove their identity. That's a big problem for accessing financial services.
In this episode of 11:FS Explores, Adam Davis picks apart Open Finance, and what we have to look forward to if this technology became a reality.
On this episode of Spotlight, 11:FS Crypto Global Strategy Director, Mauricio Magaldi is joined by Ramp Network Co-Founder and CEO, Szymon Sypniewicz. In today's chat, the pair discuss Szymon's career, the current regulatory landscape in crypto, and what the future might hold when it comes to widespread crypto adoption.
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...