Learn about the latest innovation happening in financial services.

Article
-
Apple

How Apple is leading the charge for brands embedding finance

Cyber attacks are hardly new, so why are banks putting renewed energy into combating them? 11:FS Market Research Analyst Joanne Kumire explains.

5min read
Article
-
Pleo

11 European fintechs we’re excited about right now

London’s been at the centre of the fintech bubble for over a decade now, and the rest of Europe isn’t far behind. One of the few silver linings of the coronavirus pandemic could be that it might act as a catalyst for a tonne of investment into fintech, as more and more people recognise the need to go digital. Despite the trend for falling investments in 2020, the UK fintech sector is still looking flush thanks to investments of over $1.84 billion. To give you a heads up on the next big companies on the scene, we’ve rounded up the hottest startups on our watch list 🔥

5min read
Article
-
Cloud

Using the cloud to fly sky high above the competition

As we roll into 2018 thoughts inevitably turn to the big themes that we might expect (and hope) to see for user experience in the financial services industry this year.

5min read
Article
-
SMBs

Jobs to be Done: How to equip US SMBs with the right tools to track and manage cash flow

This is the third instalment of a 6 part series that explores the Jobs to be Done (JTBD) for US SMBs that we identified in our recent research. Each blog post explores one of the jobs and how we examined it with a JTBD canvas. If you missed the first post that explains JTBD and the canvas, check it out before reading this.

5min read
Article
-
SMBs

Jobs to be Done: The gaps in US SMB financial services

David M. Brear interviewed Jonathan Larsen, CIO, Ping An and CEO of their Global Voyager Fund, a $1bn investment fund, specifically for fintech. He tells David all about the fund and the innovations in fintech coming from China and making a huge impact worldwide.

5min read
Article
-
User experience

Designing experiences and inspiring the makers. Clouston Mahon

Despite the astronomical price-tag and highly breakable look of early foldable phones, we can confidently predict a future of interesting new design challenges thanks to flexible screens.

5min read
Article
-
COVID-19

Lessons from COVID-19: you need a truly digital strategy, now!

In the first part of this series I introduced the story of Frederic Tudor, the American Ice-Block King; and discussed lessons learned from his then new product offering as it relates to blockchain technology. Tudor was able to successfully corner the ice-block shipping market and eventually was shipping blocks of ice to as far away as Calcutta from his home in Boston.

5min read
Article
-
COVID-19

Is the COVID-19 crisis creating fintech M&A opportunities?

How can community banks remain competitive as large financial institutions gobble up more and more of the market?

5min read
Article
-
COVID-19

Can digital lenders help more SMEs gain access to COVID-19 relief loans?

How successful have government loan schemes in the UK and US been so far and what’s next?

5min read
Article
-
Facebook

11 most interesting things about Facebook’s Libra cryptocurrency

What is Facebook coin / Libra? Is this a game-changing moment and what should we do about it?

5min read
Article
-
Innovation

11:FS on tour - Money 20/20 Vegas, Day 1 Roundup

Money 20/20 USA has kicked off and the 11:FS team are here on the ground!

5min read
Article
-
Innovation

11:FS on tour – Money 20/20 Vegas, Day 2 Roundup

Day 2 has come to an end here at Money 20/20 and, despite last night’s industry party, it was jam packed with action.

5min read
Article
-
Design

Anticipatory Design in Financial Services

What is anticipatory design? In 2015, Aaron Shapiro the CEO of Huge coined the phrase ‘Anticipatory Design’ to describe how the next big evolution in design and technology will be the creation of predictive, pro-active multi-channel user experiences. It is the perfect marriage of design, data and technology to simplify complex decisions and in some instances, even eliminate some tasks and decisions from our lives entirely. The word anticipatory comes from the Latin anticipare, which means “taking care of ahead of time”. Think of it as personalisation 2.0 – a system which interprets users’ past behaviours and choices, in order to automatically make informed decisions on the user’s behalf, by utilising machine learning algorithms.

5min read
Article
-
Banking

Want to see the best digital banking experiences on the market?

“Thank you to the Academy…” Sure. Classic Oscar speech energy.But do you know what hits harder than a polite golf clap from a panel of judges? Winning when your actual customers vote. And that’s what happened at the 2025 British Bank Awards, where 11:FS was named Consultancy of the Year. Again! 2019. 2020. 2021. 2023. And now 2025.

5min read
425
podcast
-
Fintech Insider

425. News: RBS close Bó - Why is building a new bank so hard?

Simon Taylor and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: RBS closes Bó, big banks book $50bn against bad loans in the wake of corona, and a round-up of the more international stories of the week.

56min listen
424
podcast
-
Fintech Insider

424. Plaid: customer driven innovation, data access and US open banking

Sam Maule is joined by John Pitts, Policy Lead, and Niko Karvounis Product Lead at Plaid to talk all things data, customer driven innovation, their European expansion and much more.

36min listen
424
podcast
-

424. Interviews: Plaid on customer driven innovation, data access and US open banking

Sam Maule is joined by John Pitts, Policy Lead, and Niko Karvounis Product Lead at Plaid to talk all things data, customer driven innovation, their European expansion and much more.

36min listen
65
podcast
-
Insurtech Insider

65. News: Covid-19 - Worse than 9/11 and Katrina for the insurance industry

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk through the latest and greatest news in the insurance space which are heavily focussed on Covid-19 and the insurance industry this week!

1h06 listen
423
podcast
-
Fintech Insider

423. News: Global bank profits tumble as US deposits grow

Simon Taylor and Adam Davis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: 100% backed business loans; big banks results are in and corona is hitting their profit margins hard and even Animal Crossing's Bank of Nook is slashing its interest rates in an unwelcome reflection of the real world.

1h02 listen
422
podcast
-
Fintech Insider

422. Insights: the impact of coronavirus on US SMB Financing

Sam Maule is joined by some great guests in the US SMB space, to discuss the impact of the coronavirus crisis on US small businesses - at the time in which all the stimulus funding had already been given out.

48min listen
138
podcast
-
Blockchain Insider

138. Bitcoin halvening approaches as China and Libra battle for supremacy

We. Are. Here. Today we bring you: Libra seeks regulatory approval, China trials its digital yuan and Andreessen Horowitz deepens its commitment to crypto. All this and much more on today's Blockchain Insider!

48min listen
420
podcast
-
Fintech Insider

420. Insights: How the COVID-19 pandemic will accelerate digital financial services

11:FS's David Brear, Simon Taylor, Sarah Kocianski and Benjamin Ensor come together to talk about the impact of the COVID-19 pandemic on the financial services industry.

55min listen
418
podcast
-
Fintech Insider

418. Insights: Coronavirus and the impact on SME Financing

In this highly topical episode, Sarah Kocianski and Simon Taylor, dig into the impact COVID-19 is having on SME financing, and their access to government funding. They are joined by expert guests from Coconut, Quotevine and 1pm PLC.

48min listen
137
podcast
-
Blockchain Insider

137. Can central banks kill crypto?

We. Are. Here. Today we bring you: Sila raises $7.7M to wipe out ACH, Ether hits a 28-day high and everybody and their dog wants a CBDC. Simon Taylor hosts and is joined by Olivia VInden and Lex Sokolin. All this and much more on today's Blockchain Insider!

43min listen
416
podcast
-
Fintech Insider

416. Interviews: Varo Money - the first fintech to get FDIC approval

Sam Maule is joined by Varo Money COO, Wesley Wright, to talk about how the company came to be, their goals of financial inclusion and their recent FDIC insurance approval.

36min listen
136
podcast
-
Blockchain Insider

136. Central bank digital currencies in the age of coronavirus

We. Are. Here. Today we bring you: Digital dollar dropped whilst China gets one step closer, Bitcoin is booming on Cash App, and CFTC announces guidance on the delivery of digital assets. Simon hosts and is joined by All this and much more on today's Blockchain Insider!

46min listen
podcast
-
Fintech Insider

Fintech Insider USA: Alex Sion, Citi Ventures (S1E6)

Welcome to the last episode Fintech Insider USA, brought to you by 11:FS! This is Fintech Insider USA where our host Sam Maule is joined by the movers and shakers in the US fintech industry. In today's episode, Sam is joined by Alex Sion at Citi Ventures!

20min listen
podcast
-
Fintech Insider

Fintech Insider USA: Michael Schlein, Accion (S1E3)

Welcome to a brand new show brought to you by 11:FS! This is Fintech Insider USA where our host Sam Maule will be joined by the movers and shakers in the US fintech industry. In today's episode, Sam Maule is joined by Michael Schlein at Accion!

31min listen
podcast
-
Fintech Insider

Fintech Insider USA: Lowell Putnam, Plaid (S1E2)

Welcome to episode 2 of Fintech Insider USA where our host Sam Maule will be joined by the movers and shakers in the US fintech industry. In today's episode, Sam Maule is joined by Lowell Putnam at Plaid!

18min listen
Video
-
Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
-
Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
-
Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
-
Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
-
Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
-
BNPL

How the Buy Now, Pay Later landscape is shifting with Amy Gavin | 11:FS Explores

Just what is going on with Buy Now, Pay Later right now?

4min watch
Video
-
Lending

Jeff Keltner from Upstart on what the future of lending will look like | Spotlight

What does the future hold for lending? Live from Lendit USA 2022.

24min watch
Video
-
Homebuying

Why Homebuying is broken and how to fix it | 11:FS Explores

There are one billion people globally who can't prove their identity. That's a big problem for accessing financial services.

Video
-
Open Banking

What is Open Banking? | 11:FS Explores

In this episode of 11:FS Explores, Adam Davis picks apart Open Finance, and what we have to look forward to if this technology became a reality.

Video
-
No items found.

Unleashing creativity! A case study on sparking innovation with Bidyut Dumra from DBS | Spotlight

On this episode of Spotlight, 11:FS Crypto Global Strategy Director, Mauricio Magaldi is joined by Ramp Network Co-Founder and CEO, Szymon Sypniewicz. In today's chat, the pair discuss Szymon's career, the current regulatory landscape in crypto, and what the future might hold when it comes to widespread crypto adoption.

Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen