Get the latest news and insights from the retail banking space.

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Innovation

11:FS on tour – Money 20/20 Vegas, Day 2 Roundup

Day 2 has come to an end here at Money 20/20 and, despite last night’s industry party, it was jam packed with action.

5min read
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Consultancy mistakes

11 Stupidest Things Consultancies Say and Do

I’ve poked fun at banks and fintechs, but now it’s time to take on the consultancies. Sometimes it can feel like you’re spending your money on bad advice and worse decisions. Sometimes you are.

5min read
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Santander

11 Biggest Fintech Stories of Q2 2018

There’s a sweltering heat wave hitting the city and I’ve never been so thankful for the office air conditioning. We’ve just entered July, everyone’s moving onto their Q3 targets and writing reports on Q2. So what happened in Q2 for the fintech world? And where are we about to go for Q3? I take a look at the 11 biggest stories that happened in fintech over the last three months.

5min read
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Open Banking

11:FS Releases the Beginner’s Guide to Open Banking

11:FS is pleased to announce that today we are launching the beginner’s guide to Open Banking! It’s a hot topic in the fintech space at the moment and users need to know what they’re getting themselves into.

5min read
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Financial inclusion

Financial Inclusion and Why it's Necessary for Everyone

When the World Bank launched a focus on financial inclusion in 2011, about 2.5-3 billion people lacked access to even the most basic financial services. Since then, dramatic progress has been made. Between 2011 and 2014 an astonishing 700 million people gained bank accounts (twice the population of the US). In the latest World Bank Findex report, it was stated that a further 8% of the world opened an account.

5min read
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11:FS

11:FS Pulse Best of 2017 Awards

The 11:FS Pulse analysts spend all their time immersed in the world of fintech. Over the past year, we’ve seen hundreds of different products, features, and brands pass through our screens. With the fintech space moving so fast, there’s been a lot to love (and hate). For anyone working in the space that doesn’t currently have a Pulse license, we wanted to share the 2017 roundup we hashed out over a couple of beers in the Aldgate WeWork. Without further ado, here are the 11 brands that deserve recognition for 2017…

5min read
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Mobile banking

11 Mobile Trends That Will Delight Your Customers

At 11:FS, we spend a lot of time looking at next-generation mobile trends and technology. Every now and again we come across a product or feature that just blows us away. It can be as simple as a smart integration with another product or as complicated as a whole app that’s powered by bleeding edge technology.

5min read
755
podcast
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Fintech Insider

755. News: PSD3 unveils plans to shake up Open Banking

The European Union unveils new open banking rules, Wise announces bumper profits, and Robinhood buys X1 – Ross Gallagher and Benjamin Ensor are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.

1h01 listen
753
podcast
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Fintech Insider

753. News: Banks are in an AI talent war and Revolut launches the 'Ultra' account

European banks are putting "AI" in 30% of their job ads, Majority bank opens community meeting space for new migrants, and Gen Z need lessons on how to behave in the corporate world – Benjamin Ensor and Ross Gallagher are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.

59min listen
749
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Fintech Insider

749. What is Anne Boden’s legacy in fintech? (rewind)

David M. Brear is joined by Anne Boden, CEO of Starling, in this interview from the archives!

32min listen
741
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Fintech Insider

741. Focus: How UX is fundamental to seamless money movement

David Barton-Grimley is joined by a fantastic guest, from Wise, to continue exploring the importance of UX to the fintech revolution in Europe.

33min listen
737
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Fintech Insider

737. Insights: Is the future of KYC truly digital?

Benjamin Ensor is joined by some great guests, from 11:FS, CAF, and Hummingbird, to talk about the latest developments in Know Your Customer and Know Your Business.

45min listen
735
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Fintech Insider

735. News: JP Morgan swoops in for First Republic, while Revolut takes on Nubank

JP Morgan snaps up First Republic Bank, Revolut launches in Brazil, and ChatGPT investment fund "smashes" competition – Kate Moody and Benjamin Ensor are joined by a great guest from Reuters to talk about the most interesting stories in financial services over the last 7 days.

44min listen
729
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Fintech Insider

729. Insights: How do community banks stay relevant in 2023?

Benjamin Ensor and Kate Moody are joined by some great guests, Bridge built by Citi and Seattle Bank, to look at the challenges and opportunities for community banks in America.

46min listen
721
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Fintech Insider

721. Focus: Building financial inclusion for seven generations, with Amber Buker, CEO of Totem

Our expert host, David Barton-Grimley, is joined by a fantastic guest from Totem to continue exploring financial inclusion in the USA.

33min listen
716
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Fintech Insider

716. Focus: What does effective financial inclusion look like in the USA?

David M. Brear is joined by some great guests, from Visa and Capway, to really dig into the keys to successful financial inclusion in America.

43min listen
710
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Fintech Insider

710. News: Revolut tops app downloads – but is Chase coming for the crown?

Vexi raises to offer young Mexicans lower interest rate credit cards, gig workers denied equal opportunity to financial services, and BMO bank no longer has a den for Hubert the Harris Lion – Kate Moody and Benjamin Ensor are joined by some great guests, from Vexi and Rollee, to talk about the most interesting stories in financial services over the last 7 days.

1h listen
709
podcast
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Fintech Insider

709. Insights: How does financial services make it all about the customer?

Kate Moody is joined by some great guests, from 11:FS, Ramp, and Citi's DX10, to talk about how crucial customer centric design is to building better financial services.

50min listen
podcast
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Fintech Insider

Bonus: Disrupting the corporate and consumer divide, with Pagaya's Ashok Vaswani

L.F.G. Mauricio and Catherine bring you a fantastic conversation looking at what it means to be a digital creator today and the global community it creates, with two amazing digital creators taking part in the global Visa Creator Program. All this and much more on today's Blockchain Insider!

31min listen
666
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Fintech Insider

666. News: After Dark: Credit card companies look to tackle gun control

David M. Brear and Jason Bates are joined live in London, by a panel Fintech Insider All-Stars, to talk about the most interesting stories in financial services over the last 7 days, including: lease-to-own fintech Kafene raises Series B, a new credit card code to prevent gun violence in the US, and the big red button of news!

59min listen
650
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Fintech Insider

650. News: Peter Thiel backs European investment app Shares

David M. Brear and Nicole Perry are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: European investing app Shares snaps up $40m financing round, Plaid launches Variable Recurring Payments, and we dip into the Fintech Insider mailbag!

1h05 listen
648
podcast
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Fintech Insider

648. News: Starling pulls back from Ireland while Stori becomes Mexico's latest fintech unicorn

Kate Moody and Amy Gavin are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Starling pulls Irish bank application, Stori becomes Mexico’s latest fintech unicorn, and ‘Eat The Rich’ popsicles are selling fast!

58min listen
Video
Video
11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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Decoding

Decoding: Banking as a Service - Episode 5

Welcome to episode 5 of our new video series, Decoding: Banking as a Service!

11min watch
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11:FS Pulse

11:FS Explores: Digital R.I.C.H.E.S ft. David M. Brear

11:FS CEO David M. Brear takes to the lightboard to give us the full run-down, with examples of companies that are leading the way.

11min watch
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Decoding

Decoding: Banking as a Service - Episode 4

Welcome to episode 4 of our new video series, Decoding: Banking as a Service!

15min watch
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Decoding

Decoding: Banking as a Service - Episode 3

Welcome to episode 3 of our new video series, Decoding: Banking as a Service!

14min watch
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Decoding

Decoding: Banking as a Service - Episode 2

Welcome to episode 2 of our new video series, Decoding: Banking as a Service!

15min watch
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Banking

Decoding: Banking as a Service - Episode 1

Welcome to episode 1 of our new video series, Decoding: Banking as a Service!

23min watch
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It's not the technology - Why banking is broken ft. Ewan Silver

When people discuss 'banking being broken', they often refer to the technology itself. However, that isn't necessarily the case.

21min watch
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Microservices

Microservices architecture - Asynchronous systems ft. Vaughan Sharman

Minimum Lovable Brand | 11:FS Explores

10min watch
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How banks make money - UK retail banking ft. Sarah Kocianski

In this video, our Head of Research, Sarah Kocianski, unpacks exactly how banks make money - with the handy edition of a super cool lightboard!

5min watch
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Fintech is only 1% finished - The fintech market ft. Simon Taylor

Fintech is only 1% finished. But what do we mean by that? Simon Taylor, Head of Ventures at 11:FS takes us through the landscape of financial technology in this Lightboard edition of 11:FS Explores.

12min watch
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Open Banking

What is Open Banking? | 11:FS Explores

In this episode of 11:FS Explores, Adam Davis picks apart Open Finance, and what we have to look forward to if this technology became a reality.

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What Griffin are going to do now they have their banking licence with CCO Adam Moulson | Spotlight

Inclusive design is a mindset and a process that suggests that you should bring as many people as possible - and the most diverse of voices that you can - into your product design product process, so that you're being truly inclusive. It's designing with people rather that just at them. Charlotte Fereday, Product Director, Ventures, explains what inclusive design is, why it's important, how you can design more inclusively, and answers - how possible is truly inclusive design?

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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen