Get the latest news and insights from the retail banking space.

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MENA

Why the Middle East could be the next fintech hotspot

Back at the end of 2019, we dived into the perfect fintech storm that was brewing in the Middle East. Diversification had already started in the region, but financial inclusion was reluctant to follow. So where are we now? It’s 2020, and things have been hotting up in the region with opportunities continuing to surface. But what does the region hold for fintech and why is the Middle East where the real gold lies?

5min read
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Seedrs

Seedrs and Crowdcube merger: hot takes

It's a truism that the hardest job in engineering is that of 'Tech Lead'. You're the person who's not only writing code, but simultaneously leading a small group of other engineers and spending large amounts of time talking to stakeholders and the Product Manager (or, ten years ago, *Project* Manager). This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
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Pleo

11 European fintechs we’re excited about right now

London’s been at the centre of the fintech bubble for over a decade now, and the rest of Europe isn’t far behind. One of the few silver linings of the coronavirus pandemic could be that it might act as a catalyst for a tonne of investment into fintech, as more and more people recognise the need to go digital. Despite the trend for falling investments in 2020, the UK fintech sector is still looking flush thanks to investments of over $1.84 billion. To give you a heads up on the next big companies on the scene, we’ve rounded up the hottest startups on our watch list 🔥

5min read
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Cloud

Using the cloud to fly sky high above the competition

As we roll into 2018 thoughts inevitably turn to the big themes that we might expect (and hope) to see for user experience in the financial services industry this year.

5min read
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FinCEN

What the FinCEN files leak means for banks

There’s been a huge leak of files from FinCEN, the US-based Financial Crime Enforcement Network. Over 2000 Suspicious Activity Reports (SARs) and hundreds of other documents appear to show how banks have been unable to prevent trillions in money laundering, tax avoidance and criminality over the past decade. But there's a more in-depth story to uncover here.

5min read
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COVID-19

How digital customer support can help banks during COVID-19 and beyond

At the beginning of 2022, many early-stage investors looked ahead with optimism as we emerged from the depths of the COVID-19 pandemic, and global economies started to show signs of growth again.

5min read
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COVID-19

Lessons from COVID-19: you need a truly digital strategy, now!

In the first part of this series I introduced the story of Frederic Tudor, the American Ice-Block King; and discussed lessons learned from his then new product offering as it relates to blockchain technology. Tudor was able to successfully corner the ice-block shipping market and eventually was shipping blocks of ice to as far away as Calcutta from his home in Boston.

5min read
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COVID-19

Leading a bank through a pandemic

Guest author Richard Davies gives his thoughts on the importance of scaling agile to all functions of an organisation, and some key factors on how to get there.

5min read
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How messaging is helping banks reconnect with their customers

There’s been no shortage of attention paid to the emergence of fintech in the Middle East recently. In fact, we wrote about the ‘perfect storm’ that was brewing in the region and recently gave an overview of the digital challengers emerging to meet these needs.

5min read
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11:FS

11:FS Pulse: wrapped

We’ve sifted through the data to find out what 11:FS Pulse users have been loving and where their focus has been for the last 12 months.

5min read
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Innovation

11:FS on tour - Money 20/20 Vegas, Day 1 Roundup

Money 20/20 USA has kicked off and the 11:FS team are here on the ground!

5min read
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Innovation

11:FS on tour – Money 20/20 Vegas, Day 2 Roundup

Day 2 has come to an end here at Money 20/20 and, despite last night’s industry party, it was jam packed with action.

5min read
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Consultancy mistakes

11 Stupidest Things Consultancies Say and Do

I’ve poked fun at banks and fintechs, but now it’s time to take on the consultancies. Sometimes it can feel like you’re spending your money on bad advice and worse decisions. Sometimes you are.

5min read
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Santander

11 Biggest Fintech Stories of Q2 2018

There’s a sweltering heat wave hitting the city and I’ve never been so thankful for the office air conditioning. We’ve just entered July, everyone’s moving onto their Q3 targets and writing reports on Q2. So what happened in Q2 for the fintech world? And where are we about to go for Q3? I take a look at the 11 biggest stories that happened in fintech over the last three months.

5min read
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Open Banking

11:FS Releases the Beginner’s Guide to Open Banking

11:FS is pleased to announce that today we are launching the beginner’s guide to Open Banking! It’s a hot topic in the fintech space at the moment and users need to know what they’re getting themselves into.

5min read
483
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Fintech Insider

483. News: Google gets into banking - but how will customers react?

David Brear and Mel Stringer are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Google takes on Venmo and Square with new payments features, Starling hits profit for the first time, and the Queen of England unexpectedly takes an interest in blockchain.

1h07 listen
478
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Fintech Insider

478. Insights: Financial and economic abuse: are banks doing enough?

Sam Maule is joined by some incredible guests to talk about economic abuse and the role of banks and financial institutions.

48min listen
476
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Fintech Insider

476. Insights: The racial wealth gap: addressing economic inequality in the US

Sam Maule is joined by a panel of fantastic guests to discuss economic inequality and the racial wealth gap in the US.

46min listen
474
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Fintech Insider

474. Insights: Cyber Security - what are the biggest threats?

Sarah Kocianski is joined by some great guests to talk about cybersecurity in financial services.

41min listen
473
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Fintech Insider

473. News: Stripe acquires Paystack - are they taking over the world?

Simon Taylor and Mel Stringer are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Stripe acquires Nigeria’s Paystack, Marqeta’s research discovers Covid-19 has forced three-quarters of banks to change their future strategy, and ESG funds forecast to outnumber conventional funds by 2025.

1h06 listen
472
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Fintech Insider

472. Insights: Open Banking two years on - how far have we come?

Sarah Kocianski is joined by some great guests to talk about Open Banking two years on and the key developments that have been made since then.

43min listen
470
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Fintech Insider

470. Insights: Middle East fintech - revolutionising the region's financial landscape

Ross Gallagher is joined by some great guests to discuss how fintech and digital transformation is shaking up the financial landscape of the Middle East.

50min listen
469
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Fintech Insider

469. News: Who isn't launching a checking account?

Simon Taylor and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Crowdcube and Seedrs' merge, the FCA’s new sandbox dedicated to overcoming coronavirus challenges, and Venmo launches a credit card, as Credit Karma launches a checking account.

1h listen
467
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Fintech Insider

467. News: Open Banking is working - but what comes next?

Sarah Kocianski and Ross Gallagher are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Open Banking doubles its user base in 2020, Amazon's new payment method in the palm of your hand, and can Ping An rescue HSBC?

1h06 listen
465
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Fintech Insider

465. News: FinCEN Files leak and NatWest carbon footprint tracker

Simon Taylor and Ross Gallagher are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: The FinCEN file leak, Tink continues path to European domination, and NationWide claps back again racism.

1h08 listen
464
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Fintech Insider

464. Insights: Latin America - fintech's next hottest market

Sam Maule is joined by some fantastic guests from across Latin America to talk about development, growth and impact of fintechs in the region.

45min listen
463
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Fintech Insider

463. News: Can Alibaba Grab the SE Asian market?

Jason Bates and David Brear are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Alibaba invest 3 BILLION in Grab, Klarna reaches an $11Bn valuation, and Microsoft dig up a data centre they buried underwater off the coast of Scotland 2 years ago.

1h03 listen
462
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Fintech Insider

462. Insights: How can public cloud drive business transformation?

David Brear is joined by some fantastic experts from IBM to discuss the opportunities that public cloud offer for business transformation in financial services.

43min listen
461
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Fintech Insider

461. News: Banks tackle deepfraud and RTGS collaborates with Microsoft

Sam Maule and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: RTGS Global rolls out stage 1 of liquidity visibility network in collab with Microsoft, banks work with fintechs to counter ‘deepfake’ fraud, and Paypal terminates accounts linked to a Russian influence operation.

1h11 listen
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Insurtech Insider

74. Digital transformation - Managing the hybrid

Sarah Kocianski and Nigel Walsh are joined by some amazing guests to talk through digital transformation in the insurance industry.

50min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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Decoding

Decoding: Banking as a Service - Episode 5

Welcome to episode 5 of our new video series, Decoding: Banking as a Service!

11min watch
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11:FS Pulse

11:FS Explores: Digital R.I.C.H.E.S ft. David M. Brear

11:FS CEO David M. Brear takes to the lightboard to give us the full run-down, with examples of companies that are leading the way.

11min watch
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Decoding

Decoding: Banking as a Service - Episode 4

Welcome to episode 4 of our new video series, Decoding: Banking as a Service!

15min watch
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Decoding

Decoding: Banking as a Service - Episode 3

Welcome to episode 3 of our new video series, Decoding: Banking as a Service!

14min watch
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Decoding

Decoding: Banking as a Service - Episode 2

Welcome to episode 2 of our new video series, Decoding: Banking as a Service!

15min watch
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Banking

Decoding: Banking as a Service - Episode 1

Welcome to episode 1 of our new video series, Decoding: Banking as a Service!

23min watch
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It's not the technology - Why banking is broken ft. Ewan Silver

When people discuss 'banking being broken', they often refer to the technology itself. However, that isn't necessarily the case.

21min watch
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Microservices

Microservices architecture - Asynchronous systems ft. Vaughan Sharman

Minimum Lovable Brand | 11:FS Explores

10min watch
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How banks make money - UK retail banking ft. Sarah Kocianski

In this video, our Head of Research, Sarah Kocianski, unpacks exactly how banks make money - with the handy edition of a super cool lightboard!

5min watch
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Fintech is only 1% finished - The fintech market ft. Simon Taylor

Fintech is only 1% finished. But what do we mean by that? Simon Taylor, Head of Ventures at 11:FS takes us through the landscape of financial technology in this Lightboard edition of 11:FS Explores.

12min watch
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Open Banking

What is Open Banking? | 11:FS Explores

In this episode of 11:FS Explores, Adam Davis picks apart Open Finance, and what we have to look forward to if this technology became a reality.

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What Griffin are going to do now they have their banking licence with CCO Adam Moulson | Spotlight

Inclusive design is a mindset and a process that suggests that you should bring as many people as possible - and the most diverse of voices that you can - into your product design product process, so that you're being truly inclusive. It's designing with people rather that just at them. Charlotte Fereday, Product Director, Ventures, explains what inclusive design is, why it's important, how you can design more inclusively, and answers - how possible is truly inclusive design?

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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen