1105. Insights: Who owns the banking relationship in the AI era?

About this episode:

As AI becomes another interface between customers and their money, could banks lose their place at the centre of the financial relationship?

Host Kate Moody is joined by Udi Ziv, CEO of Personetics, Megan Caywood, CEO of Caywood, and Ron Shevlin, Chief Research Officer at Cornerstone Advisors, to explore who owns the banking relationship in the AI era. They discuss whether banks’ data and trust still give them an advantage, what happens when AI moves from answering questions to taking action, and whether AI could ultimately make banking more personal rather than less.

This episode is produced in partnership with Personetics.

This week's guests:

Udi Ziv - CEO of Personetics

Megan Caywood - CEO of Caywood

Ron Shevlin - Chief research officer of Cornerstone Advisors

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About Fintech Insider:

Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

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