1107: Insights: Can banks turn high earners into wealthy customers?

October 15, 2026
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48min listen

1107: Insights: Can banks turn high earners into wealthy customers?

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About this episode:

Earning a good salary doesn't necessarily mean building wealth. For a growing group of high earners, often referred to as HENRYs (High Earners, Not Rich Yet), the journey from financial success to long-term wealth can be surprisingly difficult.

While traditional banking focuses on everyday financial needs and wealth management often caters to those who have already accumulated significant assets, many high earners find themselves somewhere in between.

In this episode of Fintech Insider Insights, host Ross Gallagher, Head of Consulting at 11:FS is joined by Kate Moody, Customer Strategy Director at 11:FS, Matt Ford, Co-Founder & CEO of Sidekick, and Tamara van den Ban, MD of Premier Banking at NatWest Group, to explore what prevents high earners from turning income into wealth, how their financial needs are evolving, and what banks and fintechs can do to better support them.

This week's guests:

Kate Moody - Customer Strategy Director at 11:FS

Matt Ford - Co-Founder & CEO, Sidekick

Tamara van den Ban - MD, Premier Banking at NatWest Group

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Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

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