Europe

While I was COO at Revolut, Vlad Yatsenko - the company’s Co-Founder & CTO - commented a number of times about how opportunity cost of time is typically the biggest cost in a scaling company, and I’ve come to realise this is more and more true.

If I’d told you six months ago that you could guarantee an affordable electricity supply for your home, you wouldn’t have cared.

Price walking [common in the insurance industry] a form of price discrimination whereby existing customers, especially long-standing customers, incur a loyalty penalty over new customers. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

We’ll say it till we’re blue in the face - FS companies need to do more to improve their users’ financial literacy. And that goes for kids too.

The US fintech scene is moving like a bat out of hell. But experts have pointed out it was pretty late to the party.

The financial services industry has faced an enormous amount of disruption in recent years. We’ve seen significant changes everywhere from payments to current accounts and investments accounts to modern credit products.

Guest author Richard Davies follows up his blog on leading agile at scale, with a deeper dive into principles of risk management in agile and for ecosystem development

ICYMI: Libra is here and a lot of people have a lot of questions, starting with: who owns the data?

In this design drill down, we’re exploring the different routes companies have taken to personify their artificial intelligence capabilities in an effort to build trust with customers and help them win with market demands.

One of our core values here at 11:FS is ‘everything on purpose and with purpose’. We even have a porpoise sticker (the puns keep coming) to celebrate it. It is what enables us to deliver fast, without waste and with relentless focus on outcomes. That and a kick-ass team. They often go together.

Over the course of the pandemic the UK's financial habits have changed, which is no surprise when you see how people's circumstances have been impacted:

2020 has been a turbulent year to say the least. Where the home office was once a luxury, for many of us, it’s now a staple. Almost overnight, we lost the immediacy of face-to-face communication. Information and ideas became buried within countless Slack, Google and email notifications, and the general office chit-chat that we loved to hate became a distant memory.

There’s been a huge leak of files from FinCEN, the US-based Financial Crime Enforcement Network. Over 2000 Suspicious Activity Reports (SARs) and hundreds of other documents appear to show how banks have been unable to prevent trillions in money laundering, tax avoidance and criminality over the past decade. But there's a more in-depth story to uncover here.