Global

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Payments

What next for the BNPL phenomenon?

Buy Now Pay Later (BNPL) has been taking the world by storm.

3min read
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Product design

How to create culturally relevant brands through a community-led approach

At a recent Halloween Fintech Insiders After Dark event, the audience was asked to hold up their challenger bank cards. About 75% of the 200 person audience help up a challenger bank card (despite much of the audience having incumbent bank email addresses). Monzo, Starling, Curve, and Soldo were all represented. One particularly enthusiastic attendee even came dressed as a Monzo card. Sure, the podcast is called Fintech Insider so you could call it a skewed sample, but still.

4min read
Article
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Product management

Don't get lost, renew your roadmap

Opening an easter egg always has that moment of delight. As a child, you’re giddy with excitement as cardboard gives way to plastic which gives way to foil-wrapped chocolate. But as you get older and wiser that delight starts to fade.

4min read
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Design

Why superstitions are important for financial services

We’re all aware of superstitions. Some of us a little more than others. Like digital finances, they don’t physically exist - but they’re far from a joke. Here are just a few of the reasons why FS companies should start brushing up on them. This article was written by Darja König - an Eleven intern who recently spent an action-packed six weeks in the Consulting and Research team. Alongside conducting customer research, identifying market opportunities and learning all about the business, she also wrote this awesome article. If you’re passionate about changing the fabric of financial services, check out our careers page.

2min read
Article
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Microservices

Why it's time to take microservices to the next level

If you’ve ever worked with engineers, you’ll have heard them talk about microservices. A few years ago, you might’ve been left with the impression that they were ‘The Answer’ - the thing that would solve all your problems.

3min read
Article
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NFT

WTF is an NFT?

By now we’ve surely all heard of NFTs. Seemingly overnight they’ve grown from a niche internet phenomenon to a household buzzword with everyone from Gary Vaynerchuk, Tim Berners Lee, Banksy and even Lionel Messi having a piece of the pie.

3min read
Article
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Insurtech

Celebrating 100 episodes of Insurtech Insider

It feels more than a little bewildering to be reflecting on 100 episodes of Insurtech Insider. In that time, we’ve seen insurtech go from being a concept to an actual (big!) thing.

3min read
Article
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Crypto

Crypto is changing our financial literacy (for the better)

Crypto is democratising finance and it’s a beautiful thing to see.

3min read
Article
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After Dark

You’re building the first banking ecosystem on Mars. Where do you begin?

For this edition of After Dark, the live recording of our Fintech Insider podcast, we went for something a little bit different. Presenting After Dark: Starting from scratch, the short story... Check out the video here.

4min read
Article
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Apps

Why finbot accessibility will make you the next industry disruptor

Finbots are financial chatbots that, at the lowest level, can answer customer questions and perform basic tasks such as providing account balances or updating personal information.This article was written by Jilly Li - an Eleven intern who recently spent an action-packed six weeks in the Consulting and Research team. Alongside conducting customer research, identifying market opportunities and learning all about the business, she also wrote this awesome article. If you’re passionate about changing the fabric of financial services, check out our careers page.

3min read
Article
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Customer understanding

Customers don’t care for your corporate jargon

Word soup. That's the jargon used to communicate the story and values of a business. It's what we tell our clients to actively pay attention to and what to avoid when working together to develop new disruptive propositions to take to market. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
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Design

Design drill down #4 | Back to the drawing board

In this design drill down, we’re looking at how top French fintechs are transforming the way we bank with gesture-based actions and how they are simplifying insurance by putting the customer at the heart of the experience.

3min read
Article
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Org Design

How to (properly) scale agile

FinTech Insider takes a field trip to Monzo to chat to Jonas Huckestein (Co-Founder/CTO), Leah Templeman (Head of Operations), and Hugo Cornejo (Head of Design). They talk about their community-based, collaborative work model, what their full banking licence will bring, and how they plan to win over a billion customers.

3min read
Article
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Org Design

Tried and tested org design: learnings to help you find the right strategy

In this guest blog, Rafael Plantier - country manager for the UK and Ireland at Tink, discusses the results of their latest research into the status of European bank's APIs, two months on from the PSD2 deadline.

3min read
Article
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Change Management

Agile isn’t the silver bullet you thought it was

When seventeen self-professed ‘organisation anarchists’ sat down one day in the Wasatch Mountains of Utah, they probably didn’t realise the extent to which their words would impact the world. A sea change in management thinking, scores of new words added to the global lexicon and widespread shunning of old methodologies – the Agile Manifesto was the early trumpet call which heralded the phenomenal rise of global tech giants. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
333
podcast
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Fintech Insider

333. News: Everybody knows a Dave

David and Simon are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: The winners from the latest RBS Remedies pool, Monzo heads Stateside and Dave can help your credit score!

1h05 listen
101
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Blockchain Insider

101. Libra: Facebook's world domination

We. Are. Here. Today we bring you: Zuckerberg's world domination plans, Block.One's social media platform and an amazing interview with Wei Shou from Binance!

55min listen
podcast
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Blockchain Insider

Bonus: Sir Geoffrey Vos, Chancellor of the High Court

We. Are. Here. In today's bonus episode of Blockchain Insider, we bring you a fantastic interview with Sir Geoffrey Vos, Chancellor of the High Court and chair of the UK Jurisdiction Taskforce.

20min listen
331
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Fintech Insider

331. News: With great data comes great responsibility.

Simon Taylor and Brandon Chung are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: The FCA’s major overhaul of overdrafts, The finale for Finn and Banking and Big Macs in Russia.

54min listen
330
podcast
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Fintech Insider

330. Interviews: Patrick Collison, CEO of Stripe

In today's episode, we bring you an interview with the extraordinary Patrick Collison, CEO of Stripe! David Brear meets him on stage at Money20/20 Europe in Amsterdam, to talk about all things Stripe, industry dynamics and the importance of being open to partnership.

21min listen
100
podcast
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Blockchain Insider

100. Live: Bitcoin - not just for Lamborghinis!

We. Are. Here. We are actually here! We are coming to you live from Level39 in London, to celebrate episode 100 of Blockchain Insider! In this episode, we will be looking back at our 99 previous episodes and we are of course joined by some brilliant guests!

49min listen
42
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Insurtech Insider

42. US startup special

Sarah is joined by Sam Maule in this special episode in which we bring you three interviews with some of the most interesting players on the American insurtech scene! Today we will hear from Quentin Coolen from Waffle, Ryan Rugg from R3 Corda and Rashmi Melgiri from CoverWallet! We hope you enjoy these interviews as much as we enjoyed recording them!

38min listen
podcast
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Blockchain Insider

Live from Money20/20: Why tokens might be the future of finance

We. Are. Here. LIVE from Money20/20! Today's episode is coming straight from the stage at Money20/20, from which we bring you a discussion of Centralised VS Decentralised, Utilities vs. Securities and Future of Programmable money!

35min listen
327
podcast
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Fintech Insider

327. News: Boom Time

David and Simon are joined by some great guests to talk about some of the most interesting stories from the last 7 days. Including: Global Payments buy TSYS, NatWest apologises for patronising women, by patronising women, and are Revolut the most complained about fintech?

1h05 listen
326
podcast
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Fintech Insider

326. Fintech Insider Live at FusionONE - a new era of finance

We are coming to you live from FusionONE! In this live episode, Simon and Sarah are joined by some great guests to talk about the new era of finance being shaped by open platforms, emerging technologies, and the rise of the talent in the developer community.

43min listen
99
podcast
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Blockchain Insider

99. Blockchain for mashed potatoes

We. Are. Here. Today we bring you: Facebook and crypto...the love story continues, Central Bank Digital Currencies and Is your Wine Legit? Ft. EY & a blockchain!

52min listen
41
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Insurtech Insider

41. Shutting down Gatwick

Sarah and Nigel are joined by some fantastic guests today to talk about drone insurance, a topic that we have been very excited about for a long time (it has just taken us a while to get this episode together) so here we are!

41min listen
325
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Fintech Insider

325. News: Apple has my face

David and Sam are bringing you this episode directly from New York! Joined by some great guests they will talk you through some of the most interesting stories of the last 7 days. Including: Big bank investments into savings programmes and !

55min listen
324
podcast
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Fintech Insider

324. Insights: BlackRock WealthTech19

Simon is at Blackrock's WealthTech19 summit at Code Node in London, where he is surrounded by a wealth(!) of knowledge and experience!

1h03 listen
98
podcast
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Blockchain Insider

98. Do the crime, do the time

We. Are. Here. Today we bring you: JPMorgan says Bitcoin’s price has pumped beyond its intrinsic value, The Most Expensive Lesson Of My Life and 10 thousand dollars worth of pizza!

54min listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen