Global

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UX

The 5 biggest UX challenges for fintechs in 2022

Providing the best service to have the largest market share. That’s what banks want to be and want to have. And for a very long time they did.

4min read
Article
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Social Media

Why a social media platform will win the digital wallet war

The killer digital wallet will not come from a fintech company - it will come from a social media platform. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
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Insurtech

What’s making headlines in insurtech?

2022 is well underway and if you’re still wishing people a Happy New Year, it’s time to stop living in the past.

3min read
Article
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Design

The 2022 design trends that will make a mark on financial services

As we begin 2022, we’re looking forward to seeing some innovative solutions in the fintech space, but there will be roadblocks along the way.

3min read
Article
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Creator economy

The state of financial services in the creator economy

I had the pleasure of interviewing Rob Frohwein, the CEO and co-founder of Kabbage, for the 11:FS Connection Interrupted podcast. Rob has plenty of stories to fall back on when discussing how his co-founders and he were able to start a company in the midst of the 2008 financial crash (great timing by the way Rob). They were able to successfully implement their concept of providing funding to small businesses and consumers online. As of the beginning of 2018 Kabbage has served 125k customers and made over $3.5 billion in loans.

4min read
Article
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Tech debt

Defining your tech debt is the first step to escaping it

In this special guest blog, Deniz Güven, CEO and Executive Director, Virtual Bank by Standard Chartered, discusses innovation in Hong Kong and the development of a Brave New Bank.

3min read
Article
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Insurtech

Our insurtech predictions for 2022

The UK is in the grip of a mental health crisis. Twin pillars of Covid and a cost-of-living crisis have pushed our collective anxiety to dizzying levels. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
Article
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Unfiltered

Banks should use Open Banking to drive environmental behaviour change

COP26 is over. But the climate emergency is still with us. The headlines might say otherwise but I got the feeling that very little progress was made on climate change. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
Article
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Fintech Insider

Our fintech predictions for 2022

There’s so much to look forward to in 2022. It’s the Year of the Tiger. There’s a World Cup in November. And, of course, the sands of insurtech will keep shifting.

3min read
Article
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Crypto

Our crypto predictions for 2022

What. A. Year. Suffice to say, 2020 has been a year like no other. Some industries have been dealt a crushing blow by the pandemic, and while fintech hasn’t come out of it unscathed, parts of the industry have flourished.

3min read
Article
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Banking

Banks need to stop thinking Gen Z financial literacy will be built on TikTok

Financial literacy, it’s a silent pandemic. Gen Zs need all the help they can get. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
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11:FS

Why we created a growth team

What’s in a name? Is it a convention with no meaning as Juliet would suggest? Or is it an opportunity? Do people get used to it even if you call yourself Meta? Of course.

5min read
Article
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Financial services

Goodbye Consulting, hello 11:FS Ventures

We’re known for a lot of things at 11:FS. We give talks across conferences, we have 11:FS Pulse, the best end-to-end user experience platform there is, and we have a phenomenal series of podcasts. We also have a lot of secret projects, but more on that another time.Now we’re adding something new to our content. Tomorrow sees the launch of our new Fintech Insider podcast format. It’s just in time for the deadline on GDPR. Something that many businesses are having difficulty adapting to.

3min read
Article
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11:FS Pulse

What have 11:FS Pulse subscribers been viewing in 2021?

The second episode of our brand-new video series, Decoding: Banking as a Service, is here! If you missed it (or any of the others) catch up here. Here’s a rundown of this episode if you prefer reading to watching 📖

4min read
Article
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After Dark

Making financial services better, faster, stronger

As July continues apace, brands all over the world are rolling up their rainbow logos and packing them away for another year.

4min read
210
podcast
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Fintech Insider

210. News: Underserved and Overcharged

In this week's news episode, Simon Taylor and Ross Gallagher are joined by guests Carrie Osman from Cruxy, Ali Paterson from Fintech Finance, Amelie Arras from Adastra Marketing, and Veronique Constans from 11:FS.

1h06 listen
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podcast
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Blockchain Insider

43. Sexism in Crypto, Pornhub takes Verge, and Binance Denies the Dollar

Sara and Sarah sit down with Olivia Vinden, Director at Alpha FMC, Jo Lang, Offering Leader at IBM Blockchain Financial Solutions and Noelle Acheson, Editorial Producer and CFA at CoinDesk to talk about the latest in blockchain news.

39min listen
207
podcast
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Fintech Insider

207. News: Instant Gratification

In this week’s news episode David M. Brear and Sarah Kocianski are joined by guests Lucy Woolfenden from Yolt and Pol Navarro from TSB. We also have a great interview with Alex Park from Metro Bank.

56min listen
42
podcast
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Blockchain Insider

42. Santander Makes Ripples and Charles Hoskinson Shares His Vision of Cardano

Sarah, Sara, and Colin discuss the latest in blockchain news and there's an interview with Charles Hoskinson, CEO of Input Output, on the future of Cardano.

54min listen
13
podcast
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Insurtech Insider

Insurtech Insider Episode 13: Vehicle Insurance Model Disruption

On the latest episode of Insurtech Insider, Sarah and Nigel are joined by insurtech insiders to give you the very latest in insurtech. Joining our hosts are Freddy Macnamara, CEO of Cuvva, Tobi Taupitz, CEO and Founder of Laka, and David Williams, Technical Director at AXA.

43min listen
205
podcast
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Fintech Insider

205. Fintech in a Flat 3: Bit Conneeeect!!

Sam Maule and Ollie Judge, sit down for dinner with Sheel Mohnot, Partner at 500 Startups, Betsy McCormick from Nova Credit, Michael Casey from the Blockchain and Jason Zaler from Ping An.

58min listen
204
podcast
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Fintech Insider

204. Fintech in a Flat 2

We're bringing you something a little bit different this week. In the run up to After Dark San Francisco, Sam and our media team hosted Dan Macklin, Co-Founder of SoFi and Board Member of Chipper, Yuliya Tarasava, Co-Founder and COO of CNote, Divine, CEO and Founder of Blakfintech, and John Waupsh, CIO at Kasasa. Join us in a flat in the Inner Sunset neighbourhood, for dinner drinks and all things fintech.

52min listen
203
podcast
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Fintech Insider

203. Fintech Insider After Dark V - Part 1 London - Partying & PayPal

We’re live from the 11:FS offices in Aldgate Tower to bring you After Dark V live! Simon, Ross, and new host Sarah are joined by Megan Caywood, Liz Lumley, and Richard Davies. The panel talk about the latest weird and wonderful news from the world of fintech.

49min listen
202
podcast
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Fintech Insider

202 Interview: Ross Dalzell

Simon sits down with Ross Dalzell, Head of Business Banking Product and Propositions at Barclays Bank to discuss the future of fintech, the SME market, and how open banking is set to transform the financial landscape.

21min listen
41
podcast
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Blockchain Insider

41. Twitter Blocks Bitcoin, Monero Splits Opinion & is Ripple a Security

Simon and Colin pick out the latest in blockchain news. Looking at what’s happening to Bitcoin’s twitter turkey, is Ripple a security, and Soros surging into cryptocurrency. We also have an interview with Tim Swanson, George Wolfson, and John Collins when Colin met them at the Deconomy conference.

1h10 listen
201
podcast
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Fintech Insider

201 Insights Live: Breaking into Fintech

We’re live at Cass Business School Finance Conference with a panel of movers and shakers in the fintech world. Our host Ross Gallagher is joined by a panel well versed in how to break into and excel in the fintech space. What skills you need, when you need to apply them and what the next generation of fintech talent needs to know.

39min listen
200
podcast
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Fintech Insider

200. 11:FS Turns TWO! Company culture, consultancy, and cupcakes

It’s our Second Birthday and we’ve hit 200 episodes! To celebrate this brilliant occasion and totally planned event we’ve got something a little bit different for you. Bringing you the very best in 11:FS talent we have a panel made up of the least camera shy of our staff members. Hosts Simon, Jason, and David are joined by an allstar group of 11:FS staff including: Ross Methven, Co-founder and Research Lead Ross Gallagher - Principal Consultant Jeff Tijssen, Head of Consultancy Ollie Judge, Head of Media Laura Watkins, Head of Content Creation Sophie Theen, HR & Talent Sadly Sam Maule couldn’t make it to London for the show but we have an interview with him to outline the challenges of consulting and making a startup work in the USA.

59min listen
199
podcast
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Fintech Insider

199. Insights: HL Techover

This episode is a very special Takeover from Hargreaves Lansdown’s brand new tech office in Warsaw! Ross and Pete are head up this "techover" joined by some of the company’s top people: Chris Hill, CEO; David Davies, CIO; Chris Worle, Director of Digital Marketing and Michael Glowinski, HL Tech General Manager. You can find us on Twitter @FintechInsiders or @11FSTeam or find us on Facebook, YouTube and Instagram or drop us a line podcasts@11fs.com

1h04 listen
40
podcast
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Blockchain Insider

40. Dodgy Words from Binance, Vitalik Buterin Savages Faketoshi and Bluezelle's CEO Pavel Bains

Simon and Sara hash out the latest in blockchain news. Whether it’s dodgy words coming from binance or Buterin’s incredible take down of a supposed Satoshi, they’re examining what’s going on in the crypto space and what it means.

48min listen
12
podcast
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Insurtech Insider

Insurtech Insider Episode 12: London Market Disruption

On today’s episode, Sarah and Nigel are joined by a cavalcade of insurtech insiders to give you the very best in insurtech roundtable discussion. Will Thorne, Innovation Leader at The Channel Syndicate, Oliver Ralph, Insurance Correspondent at The Financial Times, Bernadine Bröcker Wieder, Co-Founder & CEO, Vastari and Alex Hearn, Managing Director at Slipcase.

39min listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen