
In today's globalized business environment, the discussion around offering alternative payment methods (APMs) to end users continues to grow. APMs can provide businesses with improved cost efficiency, better user experience, broader access to various user segments, and thus increased conversion rates. However, it is essential to carefully consider the challenges and potential drawbacks that come with adopting APMs before fully embracing them.

Dutch directness, failing fast and innovating endlessly are the three common themes in the interview Simon did with Benoit Legrand, CIO of ING. And they’re what drives his approach to delivering success at ING.

With remote working now the norm for most of us, the need to prioritise is more important than ever.

I’ll be honest when I joined 11:FS I didn’t really expect to end up in West Africa. But on reflection, that was pretty short-sighted. We create truly digital ventures for the good of people everywhere, and we mean everywhere.

We went to the IFGS to meet some of the biggest and newest names in Fintech. We’re bringing you some fantastic insights from our first five interviewees on the fintech landscape for 2018. Ross Gallagher and Simon Taylor spoke to: Benedetta Arese Lucini, Co-founder, Oval Money Charles d’Haussy, Head of Fintech, InvestHK Thomas Eyre, CEO and Co-founder LOQBOX Li Wang, Head of EMEA, Alipay James Mackonochie, COO and Co-founder, Pia Listen to all the interviews in full on Fintech Insider here or stream them below.

“Money is a matter of functions four: a medium, a measure, a standard, a store.”But, money is also a form of communication. Money has the power to communicate success, shame, inadequacy, desire, isolation, disdain, greed, support, addiction and resentment. Talking money is also one of society’s greatest taboos. Femtech has had to tackle its own set of taboo topics, so in the spirit of International Women’s Day I’m looking at a thing or two fintech could learn from femtech. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

Customer-centricity is a phrase that’s been used and abused over the last decade. But what does it mean in practice and how can Jobs to be Done make it happen?

I’ve worked in fintech for 10+ years now, since before it was a popular term, and long enough to see multiple hype cycles come and go. One of the more enduring fintech themes in that time has been “financial education” and, more recently, “financial health”. These are linked but there are some important conceptual differences! This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

TL;DR – Creating something new is hard, because the idea and design is the easy part. Anyone can have an idea. Getting it in the hands of the customer is the hard part. This is why a Minimum “Loveable” (not “Viable”) Product is your new best friend.

SMBs are the lifeblood of most economies. In the UK alone they make up 99.9% of all private sector businesses and employ 60% of all private sector workers. Yet they are chronically underserved by incumbent financial institutions (FIs) across all segments.

The third episode of our brand-new video series, Decoding: Banking as a Service, is here! If you missed it (or any of the others) catch up here. Here’s a rundown of this episode if you prefer reading to watching 📖

Fintech Insider is going on the road and taking our live show to OP’s Slush after party!

Nearly a year ago now (how time flies during a global pandemic) we wrote that there’s never been a more important time to be truly digital. Little did we know that this would ring truer today than it did then!

For anyone launching a new product, there are probably hundreds of questions on their mind. One of these is likely to be whether brand relevance or feature parity is more crucial to a product’s success. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

Like everyone else locked down here in the UK, I’ve been working my way through Netflix at an unrelenting pace... This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

In this episode We dive into the interesting world of ethical hacking. Our first guest Jamie Woodruff takes us through […]

In this episode We attend the Money and Mental Health Tech Sprint. With the help of new Fintech Insider host Dr Harriet Bedell-Pearce […]

In this episode Gerhard Coetzee is making a real difference in the world of financial inclusion. As Lead Financial Sector […]

In this episode We’re at the 2017 Innovate Finance Global Summit, one of the most prestigious conferences for the financial […]

In this episode Alessandro Hatami started with road building in Africa as an engineer, on to direction setting at Lloyds […]

In this episode Barclays takeover! Over the years, Barclays have pioneered tech in financial services, from the first UK bank […]

In this episode The day after the 11:FS birthday bash, we get hangover deep on FinTech Insider News – misquoting […]

In this episode Alipay dominates financial news. On FinTech Insider, we joke about creating a jingle for ‘Alipay does a […]

In this episode RegTech is sexy. No, really, it is! RegTech goes beyond developing new technology to meet regulatory requirements […]

In this episode Article 50. Well, we went through with it and signed the divorce papers. Does the triggering of Article 50 […]

In this episode We’re very excited about the launch of Clear Bank, the first clearing bank to be authorized in […]

In this episode Antony Jenkins, former CEO of Barclays, has spent 35 years working in large financial services institutions. He says […]

In this episode We’ve brought together some of our favourite folks from the world of FinTech challenger banks. In this episode, we […]

In this episode On this episode of FinTech Insider we cover all sorts of intrigue, from money laundering, to tantric blockchain, […]

In this episode Technology is failing banking. Bankers know what a great customer experience should look like, but they’re often prevented from delivering on that due to ancient […]

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

