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The rise of the NeoTrust: making dying less expensive
In a landscape where it’s so easy for people to switch between digital products and services, brands are having to work harder to get into the customer’s mind, and more importantly - to stay there. Standing out from the crowd is as important as ever. So why do fintechs look increasingly similar?
Where's the retail banking revolution?
We were promised that fintech disruptors were going to revolutionise banking and sweep away the legacy players forever. So, what happened?
How crypto can change SMB banking, now
Months after the UK entered a coronavirus-induced lockdown and financial services firms are struggling to service their customers. Building a digital first approach now can alleviate immediate issues and set firms up for sustained customer success.
Stop obsessing over your competitors and get back to your customers
There is risk in everything. There is risk in getting out of bed in the morning. There is risk in not getting out of bed in the morning. There’s risk in leaving the house these days, particularly with C19 (which, if you’re a Londoner, might be confused with a particularly treacherous cycle route).
Do you really want to offer alternative payment methods?
I’m often asked what I spend most of my time thinking about at 11:FS. Honestly, most of the time it's something to do with how to scale 11:FS in a way that places culture at the forefront of everything we do and keeps it there.
Innovation terror: 3 things big banks can do to stop stagnation of innovation
Money 20/20 Europe 2019 is almost upon us and this year I’m looking forward to hearing from some of the sharpest minds in the industry, and also having a good argument ;).
The metaverse will power a new era of industrial efficiency
Digital-only banks have been all the rage for some time now. Who hasn't heard of Monzo and Starling or, if your gaze is stateside, Chime? This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
The one thing user-centred design often forgets
"Mastercard to push up fees for UK purchases from EU" was the headline we all wanted to see last month amid lockdowns, vaccine shortages and Brexit debacles.
Banks, mergers, and missed opportunities
In the wake of UBS’ takeover of Credit Suisse, we’ve been thinking a lot about the impact that mergers and acquisitions (M&A) have on technology and architecture.
ChatGPT can revolutionise customer support and financial literacy across the globe
ChatGPT is unavoidable. Everyone has an opinion on it, but we haven’t yet scratched the surface of what it could unleash for financial services. Big banks are already turning their backs on it, but are they making a huge mistake?
The best fintech marketing teams let fires burn
A banker keen to stay under the radar has written us another insider’s perspective on where problems and their solutions are found in incumbent banks. The Stigcumbent, who you’ll remember from their insight on TSB and Open Banking APIs, has returned. Read on to discover just where the problems and solutions in every bank live…
How to create B2B content that cuts through the noise
‘Community-led’ startups seem to be popping up all over the place, but what does it mean to design a product community first and what are the advantages?
The future of crypto? On-chain and independently verified
If you change how money moves, you change the world. Money touches everything. Want to build a school? You need money. Want to prevent unsustainable business models? Want to prevent human trafficking? Manage the money flow.
How to fix the homebuying nightmare
Blockchain is a growing space that everyone wants to get into, and not just companies, potential employees too. So how do you get a job in blockchain? Simon Taylor interviewed specialist recruiter for the blockchain and cryptocurrency space, Zeth Couceiro for Blockchain Insider Episode 6.
Why the world needs to know more about local fintech
Every day on our podcasts, our social forums, videos, and events, we have the privilege of talking to the founders, the builders, the passionate people shaping the future of financial services.
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817. News: Elon Musk's X Announce Peer-to-Peer Payments
David Barton-Grimley and Rachel Pandyan are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: P2P payments are coming to X, Revolut are facing a class action lawsuit for biometric data breaches, mortgages rates are coming down, and Andaria partners with Mastercard to improve their embedded finance offering.
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816. Insights: The current state of open banking
11:FS CEO David M. Brear is joined by some great guests to talk about the current state of open banking, how it is transforming financial services and, as more countries push for formal open banking regimes, what does the future hold?
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815. News: Should Wise be worried about Zing?
Benjamin Ensor is joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: HSBC launch money transfer app Zing, Pave Bank launches, and the UK and Switzerland sign the Berne Financial Agreement.
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814. Insights: Our 2024 fintech predictions
Happy New Year Fin-techers! To celebrate, hosts David M. Brear, Ross Gallagher and Kate Moody make some bold fintech predictions for 2024, and look back on how right (or wrong) they were last year!
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203. Insights: Our crypto predictions for 2024
L. F. G. And Happy New Year! Mauricio and Catherine bring you our 2024 predictions. Alongside special guest Balaji Srinivasan, we revisit our 2023 predictions, see where we went right or wrong and look ahead to the key trends to look out for in 2024. All this and much more on today's Blockchain Insider!
Bonus: Behind the Scenes of Fintech Insider
We. Are. Here. Today we bring you: a live bonus episode! Mauricio Magaldi is joined live on stage at Blockchain Rio by some great guests from FEAT THE FUTURE and BLOCKFORCE to discuss blockchain for good. All this and much more on today's Blockchain Insider!
Bonus: How to become a digital creator
We. Are. Here. Today we bring you: a live bonus episode! Simon Taylor is joined live on stage at New York FinTech Week by some great guests, from Visa, EMTECH and The Digital Dollar Project, to discuss whether a US central bank digital currency is now inevitable. All this and much more on today's Blockchain Insider!
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813. Insights: Fintech's biggest stories of 2023
As we wrap up another rollercoaster year in fintech, 11:FS CEO David M. Brear is joined by some a panel of colleagues to talk about the biggest, best, and most outrageous happenings of 2023.
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812. News: CaixaBank's GenAI revolution and our fintech naughty or nice list
Benjamin Ensor and Rachel Pandyan are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: CaixaBank investing in 100-person team to work exclusively on GenAI, TikTok acquire Tokopedia following new social media laws, and Canapi launch a $750m VC fund to support fintechs.
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202. Insights: Tokenised deposits, stablecoins and when best to use them
L.F.G. Mauricio and Catherine bring you a deep dive into tokenised deposits on the blockchain. What they are, how they work and how they differ from CBDCs and stablecoins and the different ways to utilise each one. All this and much more on today's Blockchain Insider!
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810. News: Robinhood is coming to the UK and Wise help SMEs with Allica Bank
David Barton-Grimley is joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Robinhood are coming to the UK... no, seriously this time, and Wise partner with Allica Bank to make cross-border payments easier for SMEs. Plus, if you're looking for a new family board game this year, head to your local Natwest branch.
Bonus: David M Brear on the Wharton Fintech Podcast
David M. Brear is joined by financial services veteran, Ashok Vaswani, to discuss how he draws on his experience going forward and why he continues to put learning first.
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Using Jobs to be Done to revolutionise SME Banking | 11:FS Explores
It's not just a buzzword.
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
