Global

Article
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Trust

Four fundamentals for building trust in digital

Nobody sets out to block innovation in their organisation. It just happens.

10min read
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5 Insights from Under The Hood

The last episode of Under The Hood, the podcast series with 11:FS that took a deep dive into the banking infrastructure that is disrupting traditional banking models and shaking up the system, has been released. And looking back, I realise how many great conversations we’ve had.

5min read
Article
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Moving your marketing from startup to scaleup

Customer-centric, focused on financial inclusion, helping the underserved and unbanked. Have we rediscovered the principles of the first banks and building societies?

8min read
Article
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Insurtech

Embedded insurance: “We’ve only scratched the surface of what can be achieved”

This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
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Digital

If you call yourself digital, you're not digital

Many marketers have a story of a boss or board that wanted all the benefits of a strong brand, without the investment, hassle or commitment of having to build one. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
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Technology

Senior people need to understand technology

So. Let’s talk about DAO, baby.

5min read
Article
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Tech debt

Tech debt in banking, how did we get here?

Simon interviewed the husband and wife team Arthur and Kathleen Brietman, the co-founders of Tezos, about their recent token sale for the very first episode of Blockchain Insider.

5min read
Article
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compliance

Do you have enough technology understanding in your Compliance team?

In today's globalized business environment, the discussion around offering alternative payment methods (APMs) to end users continues to grow. APMs can provide businesses with improved cost efficiency, better user experience, broader access to various user segments, and thus increased conversion rates. However, it is essential to carefully consider the challenges and potential drawbacks that come with adopting APMs before fully embracing them.

10min read
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Banking

Pace of change is a power law

Dutch directness, failing fast and innovating endlessly are the three common themes in the interview Simon did with Benoit Legrand, CIO of ING. And they’re what drives his approach to delivering success at ING.

10min read
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Unfiltered

My 11 lessons after 5 years as 11:FS CEO

With remote working now the norm for most of us, the need to prioritise is more important than ever.

6min read
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Open finance

Summary: The FCA’s feedback on the Open Finance CFI

I’ll be honest when I joined 11:FS I didn’t really expect to end up in West Africa. But on reflection, that was pretty short-sighted. We create truly digital ventures for the good of people everywhere, and we mean everywhere.

10min read
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Unfiltered

If your marketing is better than your product, you’re doing it wrong

We went to the IFGS to meet some of the biggest and newest names in Fintech. We’re bringing you some fantastic insights from our first five interviewees on the fintech landscape for 2018. Ross Gallagher and Simon Taylor spoke to: Benedetta Arese Lucini, Co-founder, Oval Money Charles d’Haussy, Head of Fintech, InvestHK Thomas Eyre, CEO and Co-founder LOQBOX Li Wang, Head of EMEA, Alipay James Mackonochie, COO and Co-founder, Pia Listen to all the interviews in full on Fintech Insider here or stream them below.

5min read
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Unfiltered

Could femtech be better at solving banking problems than fintech?

“Money is a matter of functions four: a medium, a measure, a standard, a store.”But, money is also a form of communication. Money has the power to communicate success, shame, inadequacy, desire, isolation, disdain, greed, support, addiction and resentment. Talking money is also one of society’s greatest taboos. Femtech has had to tackle its own set of taboo topics, so in the spirit of International Women’s Day I’m looking at a thing or two fintech could learn from femtech. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

6min read
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jobs to be done,

3 ways to create a culture that fights the customers’ corner

Customer-centricity is a phrase that’s been used and abused over the last decade. But what does it mean in practice and how can Jobs to be Done make it happen?

4min read
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Unfiltered

Are fintechs really here to fix users’ finances?

I’ve worked in fintech for 10+ years now, since before it was a popular term, and long enough to see multiple hype cycles come and go. One of the more enduring fintech themes in that time has been “financial education” and, more recently, “financial health”. These are linked but there are some important conceptual differences! This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
750
podcast
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Fintech Insider

750. News: Andreessen Horowitz lands in London and HSBC rebrands Silicon Valley Bank UK

a16z to open first international office in London, HSBC builds innovation division from the bones of SVB UK, and Snoop Dogg launches NFT tour pass – Ross Gallagher and Benjamin Ensor are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.

1h05 listen
749
podcast
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Fintech Insider

749. What is Anne Boden’s legacy in fintech? (rewind)

David M. Brear is joined by Anne Boden, CEO of Starling, in this interview from the archives!

32min listen
743
podcast
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Fintech Insider

743. News: Revolut's banking licence in jeopardy and Anne Boden departs Starling Bank

Bank of England plans to reject Revolut's bid for banking licence, Brite Payments launches instant payments network, and Daylight calls it quits – Kate Moody and Ross are joined by some great guests, from Brite Payments and Fifth Third Bank, to talk about the most interesting stories in financial services over the last 7 days.

1h03 listen
742
podcast
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Fintech Insider

742. Insights: How NOT to build a bank - Part I

Ross Gallagher is joined an all-star panel of Elevens for the first part of a two episode deep-dive into the battle scars picked up when building banks across the globe.

48min listen
741
podcast
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Fintech Insider

741. Focus: How UX is fundamental to seamless money movement

David Barton-Grimley is joined by a fantastic guest, from Wise, to continue exploring the importance of UX to the fintech revolution in Europe.

33min listen
740
podcast
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Fintech Insider

740. News: Smart raises $95 million while Robinhood sparks all-night trading fears

Smart raises $95 million to take on the pension market, Robinhood launches 24-hour trading, and former UK Chancellor to chair Italian investment firm – Benjamin Ensor and Kate Moody are joined by some great guests, from Anthemis and Smart, to talk about the most interesting stories in financial services over the last 7 days.

58min listen
739
podcast
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Fintech Insider

739. Insights: Could 'mortgages as a service' mark the future of homebuying?

Benjamin Ensor is joined by some great guests, from 11:FS, Molo Finance, Pexa UK, to discuss the possibilities of mortgages services embedded at the point of need.

40min listen
187
podcast
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Blockchain Insider

187. Insights: Data must flow in the era of AI - a Dune case study

EL. EF. GEE. Today we bring you: a deep dive into the world of data and AI, and our second case study! On this show, we're taking a closer look at the the history of Dune, and their new LLM announcement, and how AI and blockchain intersect and can help shape the future of the crypto space. All this and much more on today's Blockchain Insider!

45min listen
738
podcast
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Fintech Insider

738. News: Skipton's no-deposit mortgage raises eyebrows and Apple banks a billion!

Skipton launches deposit-free mortgage aimed at renters, Apple attracts $1 billion in deposits in a week, and WhatsApp allows Singapore businesses to pay within app – Kate Moody and Ross Gallagher are joined by some great guests, from Thunes and Redpoint Ventures, to talk about the most interesting stories in financial services over the last 7 days.

1h02 listen
737
podcast
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Fintech Insider

737. Insights: Is the future of KYC truly digital?

Benjamin Ensor is joined by some great guests, from 11:FS, CAF, and Hummingbird, to talk about the latest developments in Know Your Customer and Know Your Business.

45min listen
735
podcast
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Fintech Insider

735. News: JP Morgan swoops in for First Republic, while Revolut takes on Nubank

JP Morgan snaps up First Republic Bank, Revolut launches in Brazil, and ChatGPT investment fund "smashes" competition – Kate Moody and Benjamin Ensor are joined by a great guest from Reuters to talk about the most interesting stories in financial services over the last 7 days.

44min listen
734
podcast
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Fintech Insider

734: Insights: How important is trust to financial services in 2023?

Benjamin Ensor is joined by some great guests, from Atom Bank, Coastal Community Bank, and Vexi to talk about the value of trust to financial services.

48min listen
186
podcast
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Blockchain Insider

186. News: The future of stablecoins, Ethereum’s Shanghai upgrade, and the first comprehensive crypto law

EL. EF. GEE. Today we bring you: US Congress to introduce new draft bill for stablecoins, Ethereum’s Shanghai upgrade is complete, starting new era of staking withdrawals, and EU Parliament approves crypto licensing, funds transfer rules. All this and much more on today's Blockchain Insider!

50min listen
733
podcast
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Fintech Insider

733. News: Super raises $85M and First Republic scrambles to be saved

Kate Moody joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Super.com’s $85M raise for a super app for savings; Could First Republic be the next SVB as the US scrambles to save it; and Klarna roll out a suite of AI-enabled personalisation tools for shoppers and merchants.

1h03 listen
732
podcast
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Fintech Insider

732. Insights: Is the future of SME banking specialisation?

Benjamin Ensor is joined by some great guests, from Branch, Iwoca, and Treyd, to look at the opportunities and challenges of opportunities of specialised offerings for small and medium-sized businesses.

42min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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960
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen