Content Hub
.svg)
.svg)
Global
Forget agile, ethics is the new battleground
After a decade of intense innovation, the mood across global financial services has turned sharply. Optimism has given way to fear and long-term ambition has been shelved for short-term survival.
Why we decided to build an operating system
Up until recently, if you wanted to launch a financial product, you either had to work directly with the deep financial infrastructure yourself or use a core banking system, which has all sorts of rules and parameters, to interact with the financial infrastructure.
When creating frictionless experiences isn’t the best option
Making a user's experience seamless is the goal of every designer, but with real life implications for customer financial health, is it time we rethink our approach?
Want to build better customer solutions? Ask better questions
With 11:FS Pulse you can.
What does effective growth marketing look like for B2B in the 2020s?
We’re now a week on from one of the most exciting events of the year for us; the 11:FS Awards. It’s the one (and only) time we get dressed up snazzy and come together to celebrate some of the most impactful businesses and people who are changing the fabric of financial services.
Design drill down #2
In our third design drill down, we’re looking at how new approaches to insurance can bring innovative uses of technology, turn claim making into an enjoyable experience and bring a fresh perspective to big life decisions.
Are you producing prototypes too early?
There is a popular belief that you have to 'make it real' as quickly as possible – “come on, just f*****g build the thing - it's the only way to learn!”. In many scenarios this belief is a dangerous myth, and here's why...
What FS companies are getting wrong with their cloud based solutions
After a busy year in crypto, 11:FS co-founder Simon Taylor checks in on his 2019 predictions to see what he got right and what he missed.
Diversity and inclusion at 11:FS
GDPR, MiFID II, Solvency II, SCA, PSD2, Brexit… The past decade has been pretty hard on Compliance teams if not only for all the acronyms they need to remember.
Privacy and security are not optional in MVPs
Over the past few months, 11:FS Ventures has seen a spike in interest from clients in private banking and wealth management.
Courageous conversations with Ren Binden
“...we need accomplices, abolitionists, and activists to bring about systemic change and right injustices, at every level.” This Pride month, we’re focusing on troublemakers. Definition: troublemaker (noun); someone who causes problems by making others argue or not obey people in authority.
Stop using risk as an excuse for taking the safe route
We’re all busier than ever. Not even the most efficient human can cope with the trials we all face and the tasks we all have to do on a daily basis. There just aren’t enough hours in the day. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
The value of quality in tech
Do you remember when you first saw a newspaper app on an iPad? It was as though a physical newspaper had been trapped under the black glass. There was even a page turning animation that you probably showed your friends. It was magical. It was digitised news. Ditto for buying albums on iTunes and ordering a traditional taxi; amazing experiences, but we just took what had come before and translated it directly to the new medium.
Social media is not the answer to building your community
I wish I could write as well as Leda Glyptis. I wish I had her command of the English language which I’m sure is one of several she speaks. I wish I could articulate her banking experiences in prose such as she does. But I can’t… So today I’m gonna talk about Spanx. I’m going to discuss what this incredible product has in common with the digitization of financial services. Leda, please don’t judge me.
Pulse design process: Optimising for content discoverability
In this week’s news show we had representation from both sides of the Atlantic as Nina Mohanty, Doug Bobenhouse and Valentina Kristensen joined new host Ross Gallagher in his first rodeo in the hosting seat, and Simon Taylor to discuss the week’s biggest stories. Listen here for the episode in full, stream it below or read on for additional insights.
774
774. Insights: How are financial services players using blockchain?
David Brear is joined by some great guests from Fireblocks, DigitalX and Moniflo to talk about how financial services are actually using blockchain technology and how they choose an option that works best for them.
194
194. Insights: What is the impact of AI on social media and web3?
L.F.G. Today we bring you: a super interesting discussion on the impact AI software and AI generated content can have on the world of social media, and where the overlaps with the crypto space live, and how to make this safe for consumers. All this and much more on today's Blockchain Insider!
773
773. News: Mastercard pushes in to Africa with MTN deal and niche banks are on the rise
Mastercard takes minority stake in MTN, rental platform Fronted closes down, and Bank Of Ireland customers go crazy for ATM glitch – Benjamin Ensor is joined by some great guests, from Anthemis, Cornerstone Advisors, and Ebanx, to talk about the most interesting stories in financial services over the last 7 days.
772
772. Insights: Has the fintech revolution ignored older customers?
Kate Moody is joined by some great guests, from 11:FS, ClearEstate, and PensionBee, to look at the financial services aimed at customers over 60.
770
770. News: PayPal launches stablecoin and Apple $10 billion rocks the banking world
PayPal launches stablecoin, Apple announces $10 billion in deposits, and Drake launches Shopify mansion – Kate Moody and Ross Gallagher are joined by some great guests, from Fiat Republic and Knot API, to talk about the most interesting stories in financial services over the last 7 days.
193
193. Insights: Checking in on our 2023 predictions
EL. EF. GEE. Today we bring you: a recap of our 2023 predictions for the crypto space. what did we predict correctly? What did we get completely wrong? What still has potential to materialise in the next few months leading up to 2024? All this and much more on today's Blockchain Insider!
768
768. News: Shopify and HSBC blur the lines between e-commerce and financial services
Shopify launches credit card, HSBC and Tradeshift launch joint embedded finance venture, and Snoop gets acquired – Ross Gallagher and David Barton-Grimley are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.
767
767. How do you innovate in a highly regulated industry?
David M. Brear is joined by Standard Chartered CEO, Bill Winters, in this interview deep-diving into innovation in the banking space!
765
765. News: FedNow powers up and Dame Alison Rose steps down
Fed launches long-awaited instant payments service, NatWest boss Alison Rose resigns, and McDonalds launches McNuggets Land in the metaverse – Kate Moody and Benjamin Ensor are joined by some great guests, from Founders Factory and Chamber of Progress, to talk about the most interesting stories in financial services over the last 7 days.
192
192. Insights: A new world of functionality - a Smart Tokens case study
EL. EF. GEE. Today we bring you: a case study on all things smart tokens. What are they? How do they work? What do they mean for web3? All this and much more on today's Blockchain Insider!
763
763. News: Buy Now Pay Later regulation shelved while Coutts faces Farage account fallout
Buy Now Pay Later regulation shelved in UK, Thunes pockets $72M, and Farage accuses Coutts of closing account over ‘values’ – Ross Gallagher and Nas Ahmad are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.
762
762. Insights: Three lessons learned from financial services in 2023 so far
Benjamin Ensor is joined by some great guests, from 11:FS, Innovate Finance, and TwentyOne to talk about the biggest lessons for financial services in the first half of 2023.
760
760. News: Public lands in the UK and Solaris raises €38 million
Investment platform Public launches in the UK, Solaris raises to focus on core values, and Martin Lewis 'sickened' by deepfake investment scam – Kate Moody is joined by some great guests to talk about the most interesting stories in financial services over the last 7 days!
191
191. Insights: Rewind: How do you know it's web3?
EL. EF. GEE. Today we bring you: A rewind look into an episode focused on ownership. Ownership is web3’s ability to prove that digital assets are owned by users. But how exactly does it work? How is it different from the world of web2? And what changes can we expect to see in the world now that assets are on-chain? All this and much more on today's Blockchain Insider!
758
758. News: Is Goldman Sachs breaking up with Apple?
Goldman looking for a way of Apple partnership, Visa $1 billion buyout of Brazil's Pismo, and UK banks warned against closing accounts – Kate Moody and David Barton-Grimley are joined by some great guests, from Fintech Business Weekly and Spiralem, to talk about the most interesting stories in financial services over the last 7 days.
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Using Jobs to be Done to revolutionise SME Banking | 11:FS Explores
It's not just a buzzword.
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
