Global

Article
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Banking

Why Finn By Chase Won't Spark A Banking Revolution

Chase ’s digital-only bank, Finn, launched nationwide in the U.S. a few weeks ago, to piqued interest from fintechs and banks alike. It’s by no means the country’s first digital only bank—Ally and Simple have been around for years—but it has won the race to be the first nationwide digital brand from the United States’ banking giants. (Citi has plans to launch a “national digital bank” soon, while Wells Fargo’s Greenhouse is due to come out of beta in the near future.)

5min read
Article
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Blockchain

Crypto is dead: Why did the world's most famous VC just bet big on it?

When the world’s most famous VC firms move you should pay attention. a16z is the firm most synonymous with Silicon Valley, big tech and venture capital. Now they’re coming to crypto with a $300m Fund. If crypto is dead, then maybe now crypto is much much more interesting than it was 6 months ago. After the winter comes the spring…

5min read
Article
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Podcast

Zimbabwe suffers EcoCash Crash

You can catch the full Fintech Insider discussion on the news today at 4pm on the podcast here (go subscribe now). This week we had a great show: Simon Taylor and Sarah Kocianski sit down with our guests Editor in Chief of Computer Weekly, Bryan Glick, Business Development at Bud, Nina Mohanty, and 11:FS Pulse Analyst, James Safford to discuss all things fintech.For our deep dive this week, we’re taking a closer look at what happened in Zimbabwe after EcoCash suffered a two-day crash; effectively stopping all payments for the nation.

5min read
Article
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Regulation

What's in a Sandbox?

For those of you in a rush, there’s a TL;DR at the bottom of the page. For everyone else 11:FS Co-Founder Simon Taylor, has written a great deep dive for you into the regulatory sandbox: why it’s necessary, what it is, what it’s achieved so far, and most importantly a close look at the fourth cohort.

5min read
Article
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Culture

Digital Banking is only 1% Finished, Seriously

In this weeks’ Fintech Insider we have an interview with author, CEO, blogger, and fintech insight extraordinaire, Chris Skinner! We grabbed Chris and took him to the pub for a drink and a quick conversation on his new book Digital Human. Listen to the interviews in full on Fintech Insider here, stream it below or read on for a few key insights.

5min read
Article
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Culture

Reimagining Processes and Culture in Business

In my entire career to-date, I never heard a vendor describe themselves as simply a vendor. We do a thing, you pay for the thing, we shake hands and go our separate ways.

5min read
Article
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Design

What happened to gamification?

As we emerged from lockdown(s) and started meeting in person, banks, fintechs and FS companies of all shapes and sizes had been busy doubling down on their digital efforts.

5min read
Article
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Cloud

Machine Learning: Discover Your Problems Before They Happen

We knew we had to pull out all the stops for the first IRL After Dark since records began. Well, March 2020.

5min read
Article
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Regulation

FCA Sandbox leads regulation

As Policy Director of the Financial Conduct Authority, David Geale is responsible for policy across financial services, from consumer credit through to senior exec accountability in banks, and many things in between. He spoke to FinTech Insider about the FCA’s focus on innovation.

5min read
Article
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Podcast

One Fintech Nation: Bringing the Nation Together - The Network Effect

It’s week 3 of our One Fintech Nation series in association with Tech Nation. Here’s a quick review of our latest incredible podcast episode looking at how Fintech is a force for good. As you’ve seen in recent posts on fintech inclusion it’s an issue close to our hearts here at 11:FS. You can/should/need/have to listen to it now.

5min read
Article
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Culture

The biggest problem of all, is not knowing what it is

Traditionally, tech teams place their QA function outside of core development. They form entire herds of QA people that come at the end of a feature being developed and do what they can. Most of the time they’re not even based on the same floor, or they’re outsourced entirely. But why is this?

5min read
Article
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consulting

Jobs to be done: Commoditised products have no purpose

This is the fourth instalment of a 6 part series that explores the Jobs to be Done (JTBD) for US SMBs that we identified in our recent research. Each blog post explores one of the jobs and how we examined it with a JTBD canvas. If you missed the first post that explains JTBD and the canvas, check it out before reading this.

5min read
Article
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Santander

11 Biggest Fintech Stories of Q2 2018

There’s a sweltering heat wave hitting the city and I’ve never been so thankful for the office air conditioning. We’ve just entered July, everyone’s moving onto their Q3 targets and writing reports on Q2. So what happened in Q2 for the fintech world? And where are we about to go for Q3? I take a look at the 11 biggest stories that happened in fintech over the last three months.

5min read
Article
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Banking

The problem with SMB finance is…everything

China has long been on the radar of those with ambitions of marrying technological innovation with a payments-savvy population of big spenders. Traditionally, though, China’s economy had been centrally-planned, driven by investment and built around large state-owned enterprises (SOE). Banks had focused mainly on providing services for these SOEs, under-serving SME and retail consumers. So, naturally, with Alibaba and Tencent so successfully serving other areas – e-commerce and social media respectively – it should come as no surprise that they’ve found themselves filling this vacuum.

5min read
Article
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Podcast

Amazon teams up with American Express for SMBs

You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. Sticking to our Monday news blog format, we’re going to take a close look at one of the most interesting stories of the week’s show. For analysis straight from industry experts subscribe to our podcast! Fintech Insider host and 11:FS co-founder Simon Taylor sits down with Freddy Kelly, Veronique Barbosa, Tanya Andreasyan, and Philip Clarke to discuss the news, including Amazon teaming up with American Express for SMBs.

5min read
757
podcast
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Fintech Insider

757. Insights: Can financial services change how people think about money?

Kate Moody is joined by some great guests, from 11:FS, Nationwide, and Plum, to discuss how banks and fintechs can shape how customers manager their finances.

40min listen
756
podcast
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Fintech Insider

756. Focus: What are US VCs looking for in today’s market?

David M. Brear is joined by some great guests from Visa, Mana Tech, and Commerce Ventures, to discuss the opportunities and challenges in the fintech market in the United States of America.

40min listen
755
podcast
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Fintech Insider

755. News: PSD3 unveils plans to shake up Open Banking

The European Union unveils new open banking rules, Wise announces bumper profits, and Robinhood buys X1 – Ross Gallagher and Benjamin Ensor are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.

1h01 listen
754
podcast
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Fintech Insider

754. Insights: How do we get to the holy grail of cross border payments?

David M. Brear is joined by some great guests, from Citi and JP Morgan, to delve into the developments, friction, and potential future of cross-border payments.

44min listen
190
podcast
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Blockchain Insider

190. Insights: AI and chatbots are shaking up the crypto space

EL. EF. GEE. Today we bring you: A look into the growing prevalence of chatbots in the crypto industry and how that could look in the future. All this and much more on today's Blockchain Insider!

35min listen
753
podcast
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Fintech Insider

753. News: Banks are in an AI talent war and Revolut launches the 'Ultra' account

European banks are putting "AI" in 30% of their job ads, Majority bank opens community meeting space for new migrants, and Gen Z need lessons on how to behave in the corporate world – Benjamin Ensor and Ross Gallagher are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.

59min listen
752
podcast
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Fintech Insider

752. Insights: How does Big Tech shake up the payments industry?

David M. Brear is joined by some great guests, from Clearbank, Mastercard, and Thredd, to discuss the relationship between Silicon Valley giants and the payments space.

51min listen
750
podcast
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Fintech Insider

750. News: Andreessen Horowitz lands in London and HSBC rebrands Silicon Valley Bank UK

a16z to open first international office in London, HSBC builds innovation division from the bones of SVB UK, and Snoop Dogg launches NFT tour pass – Ross Gallagher and Benjamin Ensor are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.

1h05 listen
749
podcast
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Fintech Insider

749. What is Anne Boden’s legacy in fintech? (rewind)

David M. Brear is joined by Anne Boden, CEO of Starling, in this interview from the archives!

32min listen
743
podcast
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Fintech Insider

743. News: Revolut's banking licence in jeopardy and Anne Boden departs Starling Bank

Bank of England plans to reject Revolut's bid for banking licence, Brite Payments launches instant payments network, and Daylight calls it quits – Kate Moody and Ross are joined by some great guests, from Brite Payments and Fifth Third Bank, to talk about the most interesting stories in financial services over the last 7 days.

1h03 listen
742
podcast
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Fintech Insider

742. Insights: How NOT to build a bank - Part I

Ross Gallagher is joined an all-star panel of Elevens for the first part of a two episode deep-dive into the battle scars picked up when building banks across the globe.

48min listen
741
podcast
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Fintech Insider

741. Focus: How UX is fundamental to seamless money movement

David Barton-Grimley is joined by a fantastic guest, from Wise, to continue exploring the importance of UX to the fintech revolution in Europe.

33min listen
740
podcast
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Fintech Insider

740. News: Smart raises $95 million while Robinhood sparks all-night trading fears

Smart raises $95 million to take on the pension market, Robinhood launches 24-hour trading, and former UK Chancellor to chair Italian investment firm – Benjamin Ensor and Kate Moody are joined by some great guests, from Anthemis and Smart, to talk about the most interesting stories in financial services over the last 7 days.

58min listen
739
podcast
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Fintech Insider

739. Insights: Could 'mortgages as a service' mark the future of homebuying?

Benjamin Ensor is joined by some great guests, from 11:FS, Molo Finance, Pexa UK, to discuss the possibilities of mortgages services embedded at the point of need.

40min listen
187
podcast
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Blockchain Insider

187. Insights: Data must flow in the era of AI - a Dune case study

EL. EF. GEE. Today we bring you: a deep dive into the world of data and AI, and our second case study! On this show, we're taking a closer look at the the history of Dune, and their new LLM announcement, and how AI and blockchain intersect and can help shape the future of the crypto space. All this and much more on today's Blockchain Insider!

45min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen