Global

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Payments

From Insect to Immense: Why Ant Financial is so Massive

There have always been everyday tasks that seem complex, boring or too disinteresting for us to give them our full attention. Whether that’s as simple as ironing your laundry or as time consuming as learning a new language, often we’ll lack the drive or willpower to overcome the initial inertia to progress. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
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SMB Banking

Ebay Wades Into The SMB Lending Market Helped By Square

While the concept of embedded insurance is not new, Hiscox’s Alex Wheal says changes to data sharing mean the opportunities could be boundless.

5min read
Article
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Fintech mistakes

11 Stupidest Things Fintechs Say

Last week I spoke to friends of 11:FS to discover the 11 stupidest things banks do. It was more popular than any of us expected. It even compelled 11:FS Co-Founder, Simon Taylor to write a love letter to the big banks telling them how they can do better. Here at 11:FS we felt like maybe we’d been a little harsh on our incumbent friends. So, I decided to write another list, reaching out to both the wider fintech community and all our followers to find out the 11 stupidest things fintechs say and do.

5min read
Article
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Culture

Why Big Business Needs to Transform

Jeff Tijssen has spent his entire career in financial services and worked at many major banks before coming on board at 11:FS. He’s our Head of Consulting and you may have heard him on a few of our Fintech Insider podcasts or know him from working with us on one of our many secret projects. I took a moment to sit down with Jeff and talk to him about transforming big business, where the pain points are for the big businesses and why it matters.

5min read
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Culture

You cut me deep big bank, but I got you

There’s an old saying: The reason God was able to create the earth in 6 days and rest on the 7th is because they didn’t have millions of customers and legacy systems. That said, millions of customers and legacy systems can lead to some odd practices that never get questioned. I hear it a lot from people who work at big banks; change is hard, change takes time and getting something delivered no matter how small is a giant victory. This is what inspired our listicle last week. Many of us at 11:FS have been there one way or another, and we’re inspired by the fact that there’s so much to do in digital banking (It is still only 1% finished after all). So this blog post is a love letter, to those of you in the big organisations, trying to get shit done but feeling hamstrung.

5min read
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Podcast

After Dark VI: A sneak peek at what happened

Fintech Insider: After Dark is back, if you hadn’t been paying any attention to the slew of promo material we’ve been putting out then you missed your chance to attend the live recording, drink free beer, have a slice of pizza, and attend the most fun event in the fintech calendar. But it’s okay, I’ve got you covered with a quick roundup of what happened at the show, and you can hear the recording of both shows on today’s podcast at 4pm. I’ll bring you a few behind the scenes snippets of what happened at After Dark VI and let you know all about the very special live-show only pieces we do for our fans.

5min read
Article
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Banking mistakes

11 Stupidest Things Banks Do

Here at 11:FS we talk a lot about how Digital Banking is only 1% Finished, jobs to be done, and many other topics on how big banks get things wrong. But sometimes just hearing the theory isn’t enough. So I spoke to bankers, insiders, fintechers, associates, customers, and researchers – all anonymously – who have given me swathes of real world examples of the stupid shit banks do. Here’s the 11 best…or worst, depending on how you want to see it. This list took a fair while to compile so if you’ve got something you want to add send me a message and maybe we’ll do a part two.

5min read
Article
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11:FS Pulse

Moving Industry: Publishing Fintech vs Working Fintech

It’s not obvious when you need to start shifting your startup marketing tactics to scaleup tactics. There isn’t a Companies House date or valuation point where it’s clear that you’ve entered the next phase.

5min read
Article
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Banking

Why has the RBS funding scheme been delayed?

You can catch the full Fintech Insider discussion on the news today at 4pm on the podcast here (go subscribe now, why are you waiting? You know you need to know this stuff asap).This week we had a great show as per usual with some really fun discussions on a lot of key stories in the fintech space. Our CEO David M. Brear and Principal Consultant Ross Gallagher sit down with our guests Eric Fulwiler, Executive Director of VaynerMedia and Teana Baker-Taylor, Chief Marketing Officer of Coinfloor.For our deeper dive this week I’m taking a closer look at a fintech issue at home that’s been upsetting many in the fintech space for quite some time. Delays to the RBS funding scheme persist, this time due to senior hires.

5min read
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Technology

AI vs Paul the Octopus

It’s been 8 long years since Paul the Octopus passed away. Purveyor of predictions, he managed to correctly foresee Spain as the 2010 World Cup winners. So, how does the most advanced AI machinery in finance stack up against the seemingly magical powers of Paul the Octopus? There’s also the recent predictive piggie Mystic Marcus who wasn’t quite as accurate as the beloved octopus… Stay tuned for more on this topic very soon, as this Friday we release our podcast on AI that you’ve been asking for.

5min read
Article
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Banking

Why Finn By Chase Won't Spark A Banking Revolution

Chase ’s digital-only bank, Finn, launched nationwide in the U.S. a few weeks ago, to piqued interest from fintechs and banks alike. It’s by no means the country’s first digital only bank—Ally and Simple have been around for years—but it has won the race to be the first nationwide digital brand from the United States’ banking giants. (Citi has plans to launch a “national digital bank” soon, while Wells Fargo’s Greenhouse is due to come out of beta in the near future.)

5min read
Article
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Blockchain

Crypto is dead: Why did the world's most famous VC just bet big on it?

When the world’s most famous VC firms move you should pay attention. a16z is the firm most synonymous with Silicon Valley, big tech and venture capital. Now they’re coming to crypto with a $300m Fund. If crypto is dead, then maybe now crypto is much much more interesting than it was 6 months ago. After the winter comes the spring…

5min read
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Podcast

Zimbabwe suffers EcoCash Crash

You can catch the full Fintech Insider discussion on the news today at 4pm on the podcast here (go subscribe now). This week we had a great show: Simon Taylor and Sarah Kocianski sit down with our guests Editor in Chief of Computer Weekly, Bryan Glick, Business Development at Bud, Nina Mohanty, and 11:FS Pulse Analyst, James Safford to discuss all things fintech.For our deep dive this week, we’re taking a closer look at what happened in Zimbabwe after EcoCash suffered a two-day crash; effectively stopping all payments for the nation.

5min read
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Regulation

What's in a Sandbox?

For those of you in a rush, there’s a TL;DR at the bottom of the page. For everyone else 11:FS Co-Founder Simon Taylor, has written a great deep dive for you into the regulatory sandbox: why it’s necessary, what it is, what it’s achieved so far, and most importantly a close look at the fourth cohort.

5min read
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Culture

Digital Banking is only 1% Finished, Seriously

In this weeks’ Fintech Insider we have an interview with author, CEO, blogger, and fintech insight extraordinaire, Chris Skinner! We grabbed Chris and took him to the pub for a drink and a quick conversation on his new book Digital Human. Listen to the interviews in full on Fintech Insider here, stream it below or read on for a few key insights.

5min read
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Fintech Marketing Podcast

5. First Direct: Understanding your brand ft Chris Pitt

In this week's episode of the Fintech Marketing Podcast, your host Eric Fulwiler is joined by Chris Pitt, CEO at First Direct - to discuss all things marketing - what makes it good, what makes it bad, and what every marketer needs to know to keep levelling up.

33min listen
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Fintech Marketing Podcast

4. Roundtable: What does it really take to build a finance brand? ft Wise, Habito, Pensionbee

In the second roundtable episode of Fintech Marketing Podcast, your host Mariette Ferreira takes a look at what it really takes to build a finance brand. Mariette is joined by a great panel of guests to help unpick this and dive a bit deeper into trust - the core to brands in financial services, how to maintain your customer connection and your brand identity through a rebrand, building an impactful but lean brand, and much much more.

39min listen
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Fintech Marketing Podcast

3. Citi: Working for the customer is critical ft Carla Zakhem-Hassan

In this week's episode of the Fintech Marketing Podcast, your host Eric Fulwiler is joined by Carla Zakhem-Hassan, CMO at Citi - to discuss all things marketing, and find out what inspires and motivates her.

33min listen
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Fintech Marketing Podcast

2. Roundtable: What does good content marketing look like? ft Pleo, Freetrade

In the first roundtable episode of Fintech Marketing Podcast, your host Mariette Ferreira takes a look at what good content marketing looks like. Mariette is joined by a great panel of guests to help unpick this and dive a bit deeper in the quality, quantity, and growing trends.

38min listen
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Fintech Marketing Podcast

1. Marketing never stops ft David Wheldon

For the season 2 première of the Fintech Marketing Podcast, your host Eric Fulwiler is joined by David Wheldon - WFA President Emeritus and Former CMO at RBS - to discuss all things marketing, and find out what makes him tick.

36min listen
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Fintech Insider

513. Insights: Banking Architecture - How should banks structure their technology?

Simon Taylor are joined by some great guests from Google, Fronted and Synctera to talk about how banks structure their technology and why this can make transformation so difficult.

54min listen
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Fintech Insider

485. News: Stripe Capital - should everyone in B2B lending just give up?

Adam Davis and Kate Moody are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: TransferWise goes Down Under as they join Australia's real-time payments network, Stripe gets into business lending and Mogo goes into Rainforest Mode in their new app!

1h10 listen
483
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Fintech Insider

483. News: Google gets into banking - but how will customers react?

David Brear and Mel Stringer are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Google takes on Venmo and Square with new payments features, Starling hits profit for the first time, and the Queen of England unexpectedly takes an interest in blockchain.

1h07 listen
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Fintech Insider

481. News: All about that BaaS - did Wirecard collapse at a good time?

Sarah Kocianski and Kate Moody joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Santander buys Wirecard’s core European business for €100m, PNC buys BBVA USA and the FCA says no, as Lanister launches its new polymorphic payment card.

1h07 listen
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Fintech Insider

479. News: WhatsApp payments in India - exponential growth potential?

Simon Taylor and Adam Davis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: WhatsApp gets approval for payments in India, the US government want to block Visa’s $5.3 billion acquisition of Plaid, and Klarna gets sued by Pablo Escobar’s brother

1h07 listen
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Fintech Insider

477. News: Disruptive innovation - Goldman bets big on BaaS

Sam Maule and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Goldman bets on Banking as a Service, British banks stay bullish despite Lockdown 2, and Ant’s record-breaking IPO has been blocked by the Chinese regulator.

1h02 listen
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Insurtech Insider

78. Does anyone buy travel insurance anymore?

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk about travel insurance, and how Covid-19 has changed the face of the industry. All this and much much more on today's Insurtech Insider!

52min listen
475
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Fintech Insider

475. News: Ant’s record-breaking IPO - they’re 1% done!

Ross Gallagher and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Ant Group and the biggest IPO of all time, cryptocurrency initiatives amongst industry giants PayPal and JP Morgan, and raccoons break into California bank.

1h12 listen
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Fintech Insider

474. Insights: Cyber Security - what are the biggest threats?

Sarah Kocianski is joined by some great guests to talk about cybersecurity in financial services.

41min listen
473
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Fintech Insider

473. News: Stripe acquires Paystack - are they taking over the world?

Simon Taylor and Mel Stringer are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Stripe acquires Nigeria’s Paystack, Marqeta’s research discovers Covid-19 has forced three-quarters of banks to change their future strategy, and ESG funds forecast to outnumber conventional funds by 2025.

1h06 listen
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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Minimum Lovable Brand | 11:FS Explores

5min watch
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Fintech Marketing Podcast Season 2 Preview

Fintech Marketing Podcast Season 2: Coming soon

4min watch
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen