Global

Article
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Fintech Insider

Innovation, challengers and winning customers

Guest author Sanat Rao shares his thoughts on banking business model innovation following our recent report Developing innovative digital banking business models in association with Infosys Finacle. Most CEOs I speak to these days have a common concern - staying relevant in a banking world that’s going through change like never before.

5min read
Article
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Innovation

Why banks need a new approach to innovation

The labs and accelerators across financial services offer great innovation theatre, but are they getting anything in to the hands of users?

5min read
Article
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Banking

Leda Writes for Fintech Futures: Romance in Plumbing

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she returns to the theme of holding yourself accountable and moving to the Big Top.

5min read
Article
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Interviews

Not making up the numbers: An interview w. Anthony Thomson, 86 400

Why is China so far ahead on fintech? Guest author Richard Davies went to China earlier this year to see for himself. These are his findings:

5min read
Article
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Culture

Leda Writes for Fintech Futures: Banking for humanity

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to holding your breath, repetitive messages and the end of the world.

5min read
Article
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APAC

Deniz Güven: Brave New Bank

Born and raised in a small town in central India, Deputy Mayor for Business in London, Rajesh Agrawal, moved to London in 2001 at 24. He arrived at Heathrow with £200 in his pocket and without knowing a soul. But he still felt at home in London, citing that feeling as one of the best things about the city. Rajesh set up his own business in international payments before the term fintech even existed and now he’s working to help other fintech entrepreneurs succeed in London. Listen to our CEO, David M. Brear interview him here or click play below.

5min read
Article
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Financial inclusion

Money and Mental Health: What more can we do?

Sharing our stories, our challenges, and the things that truly matter to us. Today we talk to Jamie Clements from the 11:FS Pulse team to discuss mental health, opening up and what led him to creating a podcast about these complex issues.

5min read
Article
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Innovation

Why are mortgages broken and confusing?

It’s no secret that mortgages are a broken process. Research by Habito revealed that 62% of those who go through the process felt stressed out. And from personal experience, I can tell you that remortgaging is a hugely difficult and opaque process. How can this be the case in 2019?

5min read
Article
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Open Banking

Leda Writes for Fintech Futures: Open Banking in a brave new world

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to legacy and core banking.

5min read
Article
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digital transformation

Why big banks are creating challengers: Leaving a legacy

Incumbent banks’ approach to becoming modern digital beasts is like a 60-year-old athlete trying to compete in the Olympics.

5min read
Article
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digital transformation

Leda Writes for Fintech Futures: You can’t always get what you want

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to the interminable nature of meetings.

5min read
Article
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digital transformation

Hold the front page

2020 has been a funny old year on many fronts so far, hasn't it? Over the last few months something interesting has happened for 11:FS, as myself and my co-founders, Jason, Ross and Simon explain.

5min read
Article
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Culture

Leda Writes for Fintech Futures: On feedback and what to do with it

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week it’s all about work, finding a mission and falling in love with the job every single time.

5min read
Article
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Design

Easter eggs and delivering delight

eBay announced recently that it would begin offering merchants access to credit in partnership with Square Capital as of Q3 2018. eBay sellers will be able to apply for loans from $500 to $100,000. Square is facilitating the process, which can be done entirely digitally and sees successful applicants receive funds in as little as 24 hours. The partnership is interesting for two main reasons — it signals a deepening commitment from eBay to providing financial products and the joint offering marks another powerful entrant to the SMB lending space.

5min read
Article
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Banking

Why big banks are doing challengers: Brand Permission and why it matters

The whydunit is an increasingly popular narrative. More often than not the motives behind a decision are more interesting than the decision itself, so I’ve taken a look at the motives behind big banks and their fixation with challengers.

5min read
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podcast
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Fintech Marketing Podcast

1. Marketing never stops ft David Wheldon

For the season 2 première of the Fintech Marketing Podcast, your host Eric Fulwiler is joined by David Wheldon - WFA President Emeritus and Former CMO at RBS - to discuss all things marketing, and find out what makes him tick.

36min listen
513
podcast
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Fintech Insider

513. Insights: Banking Architecture - How should banks structure their technology?

Simon Taylor are joined by some great guests from Google, Fronted and Synctera to talk about how banks structure their technology and why this can make transformation so difficult.

54min listen
485
podcast
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Fintech Insider

485. News: Stripe Capital - should everyone in B2B lending just give up?

Adam Davis and Kate Moody are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: TransferWise goes Down Under as they join Australia's real-time payments network, Stripe gets into business lending and Mogo goes into Rainforest Mode in their new app!

1h10 listen
483
podcast
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Fintech Insider

483. News: Google gets into banking - but how will customers react?

David Brear and Mel Stringer are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Google takes on Venmo and Square with new payments features, Starling hits profit for the first time, and the Queen of England unexpectedly takes an interest in blockchain.

1h07 listen
481
podcast
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Fintech Insider

481. News: All about that BaaS - did Wirecard collapse at a good time?

Sarah Kocianski and Kate Moody joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Santander buys Wirecard’s core European business for €100m, PNC buys BBVA USA and the FCA says no, as Lanister launches its new polymorphic payment card.

1h07 listen
479
podcast
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Fintech Insider

479. News: WhatsApp payments in India - exponential growth potential?

Simon Taylor and Adam Davis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: WhatsApp gets approval for payments in India, the US government want to block Visa’s $5.3 billion acquisition of Plaid, and Klarna gets sued by Pablo Escobar’s brother

1h07 listen
477
podcast
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Fintech Insider

477. News: Disruptive innovation - Goldman bets big on BaaS

Sam Maule and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Goldman bets on Banking as a Service, British banks stay bullish despite Lockdown 2, and Ant’s record-breaking IPO has been blocked by the Chinese regulator.

1h02 listen
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podcast
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Insurtech Insider

78. Does anyone buy travel insurance anymore?

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk about travel insurance, and how Covid-19 has changed the face of the industry. All this and much much more on today's Insurtech Insider!

52min listen
475
podcast
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Fintech Insider

475. News: Ant’s record-breaking IPO - they’re 1% done!

Ross Gallagher and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Ant Group and the biggest IPO of all time, cryptocurrency initiatives amongst industry giants PayPal and JP Morgan, and raccoons break into California bank.

1h12 listen
474
podcast
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Fintech Insider

474. Insights: Cyber Security - what are the biggest threats?

Sarah Kocianski is joined by some great guests to talk about cybersecurity in financial services.

41min listen
473
podcast
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Fintech Insider

473. News: Stripe acquires Paystack - are they taking over the world?

Simon Taylor and Mel Stringer are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Stripe acquires Nigeria’s Paystack, Marqeta’s research discovers Covid-19 has forced three-quarters of banks to change their future strategy, and ESG funds forecast to outnumber conventional funds by 2025.

1h06 listen
472
podcast
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Fintech Insider

472. Insights: Open Banking two years on - how far have we come?

Sarah Kocianski is joined by some great guests to talk about Open Banking two years on and the key developments that have been made since then.

43min listen
77
podcast
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Insurtech Insider

77. News: Lloyd's post-pandemic product review & Cover Genius' raise

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk through the most interesting news from the insurance and insurtech sphere!

46min listen
75
podcast
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Insurtech Insider

75. News: High Court tells SMB insurers to pay up

David Brear and Nigel Walsh are joined by a panel of guests to talk through xxx. All this and much much more on today's Insurtech Insider!

1h01 listen
462
podcast
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Fintech Insider

462. Insights: How can public cloud drive business transformation?

David Brear is joined by some fantastic experts from IBM to discuss the opportunities that public cloud offer for business transformation in financial services.

43min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen