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Financial services needs to start speaking to the female customer
There’s a lot of positivity, creativity and excitement within game developer communities. People are flocking to games for entertainment and there have never been more tools to create them.
With good product design, impatience is a virtue
Working with agencies can sometimes feel like you spend weeks or even months covering ground that you already know before you start seeing value.
How have insurance products changed in the last few years?
If you’re building a fintech or adding financial services to an existing platform, there’s no doubt that the concept of embedded finance with white-label solutions has passed you by.
Our top 3 tips for designing winning propositions in 2022
Everything that made senior bankers successful is what makes them less able to thrive in the digital economy.
Most people in FS don't understand how it all fits together
James Safford is a name you might not be familiar with from the 11:FS team. He’s starred in a couple of our shows with brilliant insights on what’s going on in the fintech space. James is a Market Research Analyst working on the 11:FS Pulse platform delivering insights into customer journeys globally. I took a moment to sit down with James and talk to him about how things differ working in fintech compared to publishing, and why he moved into the space after deciding against a lifelong dream.
Why did a crypto exchange pay $700m to have their name on a building?
This past weekend an estimated 177m people tuned in as Matthew Stafford’s (strong surname BTW) LA Rams defeated the Cincinnati Bengals at Super Bowl LVII.
A snapshot of diversity and inclusion at 11:FS in 2021
Continuous improvement is a huge focus at 11:FS. We’re always looking for the 1% improvements and 10x ideas (and everything in between) that will drive us forwards.
Designers are not the centre of the universe
The 11:FS research team recently finalised the first part of a major piece of work examining the services available to US Small to Medium-sized businesses. Here’s some of what we discovered.
The 5 biggest UX challenges for fintechs in 2022
Providing the best service to have the largest market share. That’s what banks want to be and want to have. And for a very long time they did.
Why a social media platform will win the digital wallet war
The killer digital wallet will not come from a fintech company - it will come from a social media platform. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
What’s making headlines in insurtech?
2022 is well underway and if you’re still wishing people a Happy New Year, it’s time to stop living in the past.
The 2022 design trends that will make a mark on financial services
As we begin 2022, we’re looking forward to seeing some innovative solutions in the fintech space, but there will be roadblocks along the way.
The state of financial services in the creator economy
I had the pleasure of interviewing Rob Frohwein, the CEO and co-founder of Kabbage, for the 11:FS Connection Interrupted podcast. Rob has plenty of stories to fall back on when discussing how his co-founders and he were able to start a company in the midst of the 2008 financial crash (great timing by the way Rob). They were able to successfully implement their concept of providing funding to small businesses and consumers online. As of the beginning of 2018 Kabbage has served 125k customers and made over $3.5 billion in loans.
Defining your tech debt is the first step to escaping it
In this special guest blog, Deniz Güven, CEO and Executive Director, Virtual Bank by Standard Chartered, discusses innovation in Hong Kong and the development of a Brave New Bank.
Our insurtech predictions for 2022
The UK is in the grip of a mental health crisis. Twin pillars of Covid and a cost-of-living crisis have pushed our collective anxiety to dizzying levels. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
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460. Insights: Is crypto becoming mainstream?
Simon Tayor is joined by some special guests to talk about the growth cryptocurrencies in mainstream finance.
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74. Digital transformation - Managing the hybrid
Sarah Kocianski and Nigel Walsh are joined by some amazing guests to talk through digital transformation in the insurance industry.
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459. News: Paypal take on Klarna and Afterpay; Vipps and Visa team up & Chip’s new raise
David Brear and Mel Stringer are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: More raises as Chip launches Series A, Paypal is coming for Klarna and AfterPay, and Goldman Sachs launches its own font: Goldman Sans.
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456. Insights: Truly Digital After Dark
This week we bring you our first-ever, Truly Digital After Dark! In the sound of the times, we have not only turned our fantastic After Dark show Truly Digital, but we also bring you insights as to how digital is currently shaping the financial industries!
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73. News: Lemonade post a positive Q2 as Zurich struggles with the pandemic
Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk through the latest news in the insurance and insurtech space!
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454. Insights: Digital Investing - the importance of education and community
Simon Taylor is joined by some great guests to talk about digital wealth managers and how these have disrupted the market with their new and educational investment tools.
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453. News: Can F2 solve Facebook’s problems & will Amex buy Kabbage?
Sam Maule and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days in US financial services and beyond including: Facebook rolls out its Facebook Financial Initiative; AmEx in talks to buy Kabbage and Robinhood blows past rivals in day trades, and much much more!
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452. Insights: Banking as a Service - the tech behind fintech
Simon Taylor is joined by some great guests from two of the biggest banking as a service providers from both sides of the Atlantic, GPS and Galileo, to lift the lid on this industry niche that's blowing up right now
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72. E-scooters: should you need a licence to ride?
Sarah and Nigel are joined by a panel of guests to talk through hotly contested e-scooters and e-scooter insurance! All this and much much more on today's Insurtech Insider!
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449. News: Can fintech fast track our economic recovery?
Simon Taylor and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: The UK's Fintech industry is "firing on all cylinders" as big banks’ profits fall; we look at why investing is booming despite the pandemic; and JPMorgan Chase partner with Marqeta to offer virtual cards.
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448. Insights: Do we still need bank branches?
Simon Taylor is joined by some great guests to talk about the future of bank branches. Will they open up after the pandemic? Do we still need them or have we seen the last of the bank branch?
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71. News: Insurance acquisitions and casualties
Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk through the latest news in the insurtech and insurance world!
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447. News: Can finance ever be fully democratised?
Simon Taylor and Ross Gallagher are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Robinhood abandons its UK launch amid criticism of their platform; Klarna reins in their lockdown lending and Monzo re-launch their Plus product.
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446. Insights: Digital Payments Innovation: Is this the end of cash?
Sarah Kocianski is joined by some great guests to talk about the development of digital payments and the global shift towards cashless payment solutions.
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70. LGBT+ and insurance - Make no assumptions
Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk through LGBT+ and insurance. What is the state of diversity and inclusion in the industry and what specific products is there available for the LGBT+ community? All this and much much more on today's Insurtech Insider!
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
11:FS Explores: Legacy banking systems ft. David M. Brear
David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
