Global

Article
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Banking

Sport makes for better business people

Today sees the launch of Starling’s new joint account feature on its customer accounts. They’re only available to existing Starling customers so you’d better join up if you want to take advantage. We invited Starling’s Lead Engineer, Sam Everington and Chief Platform Officer, Megan Caywood into the office to show us how it works. Click play below to see for yourself.

5min read
Article
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digital transformation

Why disruption means agility has taken on new meaning

Mutually Assured Destruction is a military state of reciprocal deterrence. When it comes to innovation in banking, it’s been a case of Mutually Assured Disruption.

5min read
Article
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Banking

Leda Writes for Fintech Futures: Trust as renewable energy

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week she tackles feedback and offering advice, solicited or otherwise.

5min read
Article
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jtbd

The difference between good and great

When did you last pay for something in cash? If you can’t remember, you’re not alone.

5min read
Article
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Culture

Leda Writes for Fintech Futures: The subtle art of holding yourself accountable

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to the view from your desk. But this isn’t a blog about facilities management.

5min read
Article
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digital transformation

David the fintech vs Goliath the bank

Incumbent banks are losing. It’s no secret that challenger banks are taking advantage of the opportunities that incumbents have left on the table. But what if that could change?

5min read
Article
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PSD2

One year on: Open Banking

Four years ago, policymakers in the UK and EU took the first steps to enshrine open banking into law, but now we’re at a turning point for digital adoption and the old ways of working aren’t working anymore.

5min read
Article
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Culture

Leda Writes for Fintech Futures: Self care tips for corporate change makers

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week it's all about a word we've heard and spoken more than any other over the last few months - 'normal'

5min read
Article
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Innovation

How we started Fintech Insider

Awards?! ‘Yay’, I hear you say. But it’s not like this wasn’t a crowded market already, so surely this is nothing new, right? Check out more details on our awards show here.

5min read
Article
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Banking

Leda Writes for Fintech Futures: The era of indulgent clients is over

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she returns to the topic of gender.

5min read
Article
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Banking

Don't eat it all at once: Snack size core banking transformation

At some point for every product, you’ll have gone through an initial period of exciting discovery. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
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Banking

How Australia is banking on new competition

By Michael Douglas, Vice President, Strategy, Galileo

5min read
Article
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Blockchain

Will blockchain replace core banking in 2019?

TL;DR None of the challenger banks use blockchain, the guy who’s leading the most popular smart contract platform (Ethereum) say’s it’s a bad idea. So, I mean read on…but. No, don’t use a blockchain or smart contracts for the love of god.

5min read
Article
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careers

Leda Writes: The Venn diagram of doom

I’d like to start this by stating that Africa is not a monolith and for the purpose of this post, I’ll be zeroing in on the East and West African markets. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
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Blockchain

Our 2019 crypto predictions

It’s been an incredible year for fintech, but one thing’s for sure. 2019 is going to be an even wilder ride.

5min read
559
podcast
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Fintech Insider

559. Insights: Ask us anything!

David Brear, Simon Taylor and Jason Bates are here to answer all of your questions on our new Ask Me Anything episode. Tune in to hear more!

57min listen
8
podcast
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Fintech Marketing Podcast

8. Roundtable: How do fintechs use performance marketing for growth? ft FNBO, Minna

In the fourth roundtable episode of Fintech Marketing Podcast, your host Mariette Ferreira takes a look at how fintechs use performance marketing for growth. Mariette is joined by a great panel of guests to help unpack this and dive a bit deeper into- wide array of tools and tactics, and every company will have its own flavour, from SEO, to PPC, to paid social, to affiliates. Some call it growth marketing, paid marketing, even (sadly) digital marketing.

40min listen
5
podcast
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Fintech Marketing Podcast

5. First Direct: Understanding your brand ft Chris Pitt

In this week's episode of the Fintech Marketing Podcast, your host Eric Fulwiler is joined by Chris Pitt, CEO at First Direct - to discuss all things marketing - what makes it good, what makes it bad, and what every marketer needs to know to keep levelling up.

33min listen
4
podcast
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Fintech Marketing Podcast

4. Roundtable: What does it really take to build a finance brand? ft Wise, Habito, Pensionbee

In the second roundtable episode of Fintech Marketing Podcast, your host Mariette Ferreira takes a look at what it really takes to build a finance brand. Mariette is joined by a great panel of guests to help unpick this and dive a bit deeper into trust - the core to brands in financial services, how to maintain your customer connection and your brand identity through a rebrand, building an impactful but lean brand, and much much more.

39min listen
3
podcast
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Fintech Marketing Podcast

3. Citi: Working for the customer is critical ft Carla Zakhem-Hassan

In this week's episode of the Fintech Marketing Podcast, your host Eric Fulwiler is joined by Carla Zakhem-Hassan, CMO at Citi - to discuss all things marketing, and find out what inspires and motivates her.

33min listen
2
podcast
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Fintech Marketing Podcast

2. Roundtable: What does good content marketing look like? ft Pleo, Freetrade

In the first roundtable episode of Fintech Marketing Podcast, your host Mariette Ferreira takes a look at what good content marketing looks like. Mariette is joined by a great panel of guests to help unpick this and dive a bit deeper in the quality, quantity, and growing trends.

38min listen
1
podcast
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Fintech Marketing Podcast

1. Marketing never stops ft David Wheldon

For the season 2 première of the Fintech Marketing Podcast, your host Eric Fulwiler is joined by David Wheldon - WFA President Emeritus and Former CMO at RBS - to discuss all things marketing, and find out what makes him tick.

36min listen
513
podcast
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Fintech Insider

513. Insights: Banking Architecture - How should banks structure their technology?

Simon Taylor are joined by some great guests from Google, Fronted and Synctera to talk about how banks structure their technology and why this can make transformation so difficult.

54min listen
485
podcast
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Fintech Insider

485. News: Stripe Capital - should everyone in B2B lending just give up?

Adam Davis and Kate Moody are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: TransferWise goes Down Under as they join Australia's real-time payments network, Stripe gets into business lending and Mogo goes into Rainforest Mode in their new app!

1h10 listen
483
podcast
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Fintech Insider

483. News: Google gets into banking - but how will customers react?

David Brear and Mel Stringer are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Google takes on Venmo and Square with new payments features, Starling hits profit for the first time, and the Queen of England unexpectedly takes an interest in blockchain.

1h07 listen
481
podcast
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Fintech Insider

481. News: All about that BaaS - did Wirecard collapse at a good time?

Sarah Kocianski and Kate Moody joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Santander buys Wirecard’s core European business for €100m, PNC buys BBVA USA and the FCA says no, as Lanister launches its new polymorphic payment card.

1h07 listen
479
podcast
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Fintech Insider

479. News: WhatsApp payments in India - exponential growth potential?

Simon Taylor and Adam Davis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: WhatsApp gets approval for payments in India, the US government want to block Visa’s $5.3 billion acquisition of Plaid, and Klarna gets sued by Pablo Escobar’s brother

1h07 listen
477
podcast
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Fintech Insider

477. News: Disruptive innovation - Goldman bets big on BaaS

Sam Maule and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Goldman bets on Banking as a Service, British banks stay bullish despite Lockdown 2, and Ant’s record-breaking IPO has been blocked by the Chinese regulator.

1h02 listen
78
podcast
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Insurtech Insider

78. Does anyone buy travel insurance anymore?

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk about travel insurance, and how Covid-19 has changed the face of the industry. All this and much much more on today's Insurtech Insider!

52min listen
475
podcast
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Fintech Insider

475. News: Ant’s record-breaking IPO - they’re 1% done!

Ross Gallagher and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Ant Group and the biggest IPO of all time, cryptocurrency initiatives amongst industry giants PayPal and JP Morgan, and raccoons break into California bank.

1h12 listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen