Global

Article
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Banking

Our 2019 fintech predictions

So about 350 days ago I made some predictions about how 2019 would shape up. Here I’ll break down how accurate, or not, I was. TL:DR - pretty damn accurate.

5min read
Article
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Culture

New Year resolutions: in 2019 digitalise on purpose

Niall Cameron joined David Brear on Fintech Insider to discuss HSBC, innovation and partnering with fintechs. We found out his views of how incumbents can best work alongside and partner with fintechs in the changing digital space:

5min read
Article
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Blockchain

Looking back on Crypto in 2018

As a uni student, it drove Ollie Purdue crazy that his bank couldn’t provide him with basic info to help manage his financial life. How much money was he likely to have at the end of the month? Could he cut back on work and have more fun – or did he need to increase his hours to pay the bills? At age 20, he founded Loot to create a better banking experience that used data in a smarter way. In episode 232 of FinTech Insider, Ollie, CEO of Loot, shares the story behind his company, including how he got bank execs to talk to him when he was still in school.

5min read
Article
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Banking

What happened in fintech 2018

The 11:FS research team is in the midst of building out an internal platform that has some elements of gamification (and because we see a lot of products coming through our benchmarking tool 11:FS Pulse which make use of it), I’ve been spending a bit of time considering the topic.

5min read
Article
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Banking

Leda Writes: The hard currency of bankers’ feelings

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to careers, indecision and the Venn diagram of doom.

5min read
Article
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APIs

Top 3 Blogs of 2018

I was recently asked whether digital transformations meant partnerships will become obsolete. In fact, I think quite the opposite - banks who don’t use partnerships will become obsolete.

5min read
Article
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Banking

The Bankmare before Christmas

If you’ve been listening to the news at all in the last few months, you’ve likely run across the term Open Banking – a lot. The internet is awash with articles, thought pieces, blogs, books and podcasts on Open Banking. It’s a full-time job keeping up with the latest trends and following the right people. That’s why at 11: FS we’ve put together the authoritative resource on Open Banking. Whether you’re new to Open Banking or a bonafide guru, we’ve cut through the noise to bring you the go-to guide.

5min read
Article
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Banking

Leda Writes for Fintech Futures: You’ve been doing meetings wrong

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to Wonder Woman, technology without heart and why love is key to innovation.

5min read
Article
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Financial inclusion

U.S. Millennials: A balancing act of YOLO and debt-induced anxiety

If you’re a banker, particularly a retail banker, last year was like the longest pre-fight build up we’ve ever seen. Unless you’ve been living under a rock, you will know that this year four new challenger banks will finally come to the UK market in the form of Monzo, Atom, Starling, and Tandem. They were the constant drum beat in the background while you were making your roadmaps and planning your transformations; the constant understanding that winter was coming.

5min read
Article
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Open Banking

Are card payments under threat? The rise of the A2A payment

Much has been written about how Open Banking has announced itself with more of a whimper than a bang, since going live at the beginning of 2018.

5min read
Article
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Culture

Leda Writes for Fintech Futures: Diversity absolutes and the absurdity of decency by design

Each week, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week her attention turns to failing and terrible advice.

5min read
Article
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Banking

Don’t bother saying you are sorry: How VCs hurt me and the industry

If you look at the Trustpilot reviews for Plum (the UK savings app), one thing stands out. People don’t talk that much about the product; instead, they proudly declare how much they’ve saved.

5min read
Article
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Banking

Leda Writes for Fintech Futures: Banking reality checks and other fables

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week, she tells us the best way to avoid frustrated ambition and missed opportunities.

5min read
Article
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digital transformation

Platformification: Taking your bank to the next level

Software has been around for some time, but it was the explosion of mobile phones that changed the dynamic and timeline of building new products. In Europe alone, fintech app usage is up 72% since the start of the pandemic. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
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AI

Crappy data is why we can’t have nice things

If all the bits of your car lived in different countries, and you had to ship them to your house and assemble them every time you wanted to drive somewhere – it would get a bit annoying right? You would question why anyone thought this was an acceptable way of building something so critical.

5min read
559
podcast
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Fintech Insider

559. Insights: Ask us anything!

David Brear, Simon Taylor and Jason Bates are here to answer all of your questions on our new Ask Me Anything episode. Tune in to hear more!

57min listen
8
podcast
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Fintech Marketing Podcast

8. Roundtable: How do fintechs use performance marketing for growth? ft FNBO, Minna

In the fourth roundtable episode of Fintech Marketing Podcast, your host Mariette Ferreira takes a look at how fintechs use performance marketing for growth. Mariette is joined by a great panel of guests to help unpack this and dive a bit deeper into- wide array of tools and tactics, and every company will have its own flavour, from SEO, to PPC, to paid social, to affiliates. Some call it growth marketing, paid marketing, even (sadly) digital marketing.

40min listen
5
podcast
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Fintech Marketing Podcast

5. First Direct: Understanding your brand ft Chris Pitt

In this week's episode of the Fintech Marketing Podcast, your host Eric Fulwiler is joined by Chris Pitt, CEO at First Direct - to discuss all things marketing - what makes it good, what makes it bad, and what every marketer needs to know to keep levelling up.

33min listen
4
podcast
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Fintech Marketing Podcast

4. Roundtable: What does it really take to build a finance brand? ft Wise, Habito, Pensionbee

In the second roundtable episode of Fintech Marketing Podcast, your host Mariette Ferreira takes a look at what it really takes to build a finance brand. Mariette is joined by a great panel of guests to help unpick this and dive a bit deeper into trust - the core to brands in financial services, how to maintain your customer connection and your brand identity through a rebrand, building an impactful but lean brand, and much much more.

39min listen
3
podcast
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Fintech Marketing Podcast

3. Citi: Working for the customer is critical ft Carla Zakhem-Hassan

In this week's episode of the Fintech Marketing Podcast, your host Eric Fulwiler is joined by Carla Zakhem-Hassan, CMO at Citi - to discuss all things marketing, and find out what inspires and motivates her.

33min listen
2
podcast
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Fintech Marketing Podcast

2. Roundtable: What does good content marketing look like? ft Pleo, Freetrade

In the first roundtable episode of Fintech Marketing Podcast, your host Mariette Ferreira takes a look at what good content marketing looks like. Mariette is joined by a great panel of guests to help unpick this and dive a bit deeper in the quality, quantity, and growing trends.

38min listen
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podcast
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Fintech Marketing Podcast

1. Marketing never stops ft David Wheldon

For the season 2 première of the Fintech Marketing Podcast, your host Eric Fulwiler is joined by David Wheldon - WFA President Emeritus and Former CMO at RBS - to discuss all things marketing, and find out what makes him tick.

36min listen
513
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Fintech Insider

513. Insights: Banking Architecture - How should banks structure their technology?

Simon Taylor are joined by some great guests from Google, Fronted and Synctera to talk about how banks structure their technology and why this can make transformation so difficult.

54min listen
485
podcast
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Fintech Insider

485. News: Stripe Capital - should everyone in B2B lending just give up?

Adam Davis and Kate Moody are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: TransferWise goes Down Under as they join Australia's real-time payments network, Stripe gets into business lending and Mogo goes into Rainforest Mode in their new app!

1h10 listen
483
podcast
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Fintech Insider

483. News: Google gets into banking - but how will customers react?

David Brear and Mel Stringer are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Google takes on Venmo and Square with new payments features, Starling hits profit for the first time, and the Queen of England unexpectedly takes an interest in blockchain.

1h07 listen
481
podcast
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Fintech Insider

481. News: All about that BaaS - did Wirecard collapse at a good time?

Sarah Kocianski and Kate Moody joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Santander buys Wirecard’s core European business for €100m, PNC buys BBVA USA and the FCA says no, as Lanister launches its new polymorphic payment card.

1h07 listen
479
podcast
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Fintech Insider

479. News: WhatsApp payments in India - exponential growth potential?

Simon Taylor and Adam Davis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: WhatsApp gets approval for payments in India, the US government want to block Visa’s $5.3 billion acquisition of Plaid, and Klarna gets sued by Pablo Escobar’s brother

1h07 listen
477
podcast
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Fintech Insider

477. News: Disruptive innovation - Goldman bets big on BaaS

Sam Maule and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Goldman bets on Banking as a Service, British banks stay bullish despite Lockdown 2, and Ant’s record-breaking IPO has been blocked by the Chinese regulator.

1h02 listen
78
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Insurtech Insider

78. Does anyone buy travel insurance anymore?

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk about travel insurance, and how Covid-19 has changed the face of the industry. All this and much much more on today's Insurtech Insider!

52min listen
475
podcast
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Fintech Insider

475. News: Ant’s record-breaking IPO - they’re 1% done!

Ross Gallagher and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Ant Group and the biggest IPO of all time, cryptocurrency initiatives amongst industry giants PayPal and JP Morgan, and raccoons break into California bank.

1h12 listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen