Global

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Crypto

Crypto is changing our financial literacy (for the better)

Crypto is democratising finance and it’s a beautiful thing to see.

3min read
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After Dark

You’re building the first banking ecosystem on Mars. Where do you begin?

For this edition of After Dark, the live recording of our Fintech Insider podcast, we went for something a little bit different. Presenting After Dark: Starting from scratch, the short story... Check out the video here.

4min read
Article
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Apps

Why finbot accessibility will make you the next industry disruptor

Finbots are financial chatbots that, at the lowest level, can answer customer questions and perform basic tasks such as providing account balances or updating personal information.This article was written by Jilly Li - an Eleven intern who recently spent an action-packed six weeks in the Consulting and Research team. Alongside conducting customer research, identifying market opportunities and learning all about the business, she also wrote this awesome article. If you’re passionate about changing the fabric of financial services, check out our careers page.

3min read
Article
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Customer understanding

Customers don’t care for your corporate jargon

Word soup. That's the jargon used to communicate the story and values of a business. It's what we tell our clients to actively pay attention to and what to avoid when working together to develop new disruptive propositions to take to market. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
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Design

Design drill down #4 | Back to the drawing board

In this design drill down, we’re looking at how top French fintechs are transforming the way we bank with gesture-based actions and how they are simplifying insurance by putting the customer at the heart of the experience.

3min read
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Org Design

How to (properly) scale agile

FinTech Insider takes a field trip to Monzo to chat to Jonas Huckestein (Co-Founder/CTO), Leah Templeman (Head of Operations), and Hugo Cornejo (Head of Design). They talk about their community-based, collaborative work model, what their full banking licence will bring, and how they plan to win over a billion customers.

3min read
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Org Design

Tried and tested org design: learnings to help you find the right strategy

In this guest blog, Rafael Plantier - country manager for the UK and Ireland at Tink, discusses the results of their latest research into the status of European bank's APIs, two months on from the PSD2 deadline.

3min read
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Change Management

Agile isn’t the silver bullet you thought it was

When seventeen self-professed ‘organisation anarchists’ sat down one day in the Wasatch Mountains of Utah, they probably didn’t realise the extent to which their words would impact the world. A sea change in management thinking, scores of new words added to the global lexicon and widespread shunning of old methodologies – the Agile Manifesto was the early trumpet call which heralded the phenomenal rise of global tech giants. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
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Product

Design drill down #3

In this design drill down, we’re looking at products and services that have gone back to the drawing board to solve a problem in a new innovative way.

3min read
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Product

Building a bank? Here’s why you should use Kotlin

Backend development for greenfield banking requires a special set of needs. We use Kotlin as our programming language. Here’s why.

4min read
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Culture

Org design isn't a people chart, it's the foundation of a good company culture

2017 is drawing to a close, it’s been an amazing year for fintech and banking, there’s been so many changes, new companies, products, services and innovation across the industry. For a full rundown of the best (and worst) stories from 2017, listen to our After Dark Christmas Special where we recap the whole year. However, as 2018 is fast approaching, we’re looking ahead and getting some predictions in for the next year. We asked the 11:FS co-founders and team and our Fintech Insider News community what they thought would be the big themes of 2018. The biggest topics were as follows:

4min read
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Awards

11:FS wins the three-peat at the British Bank Awards

I am a big basketball fan. It was my love, my passion, before I really even knew what financial services was. Back then my life was focused on how good my crossover was, how clean my kicks were and whether I could dunk rather than whatever it is I do today as the CEO of 11:FS!

3min read
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Ethics

Forget agile, ethics is the new battleground

After a decade of intense innovation, the mood across global financial services has turned sharply. Optimism has given way to fear and long-term ambition has been shelved for short-term survival.

3min read
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Engineering

Why we decided to build an operating system

Up until recently, if you wanted to launch a financial product, you either had to work directly with the deep financial infrastructure yourself or use a core banking system, which has all sorts of rules and parameters, to interact with the financial infrastructure.

3min read
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When creating frictionless experiences isn’t the best option

Making a user's experience seamless is the goal of every designer, but with real life implications for customer financial health, is it time we rethink our approach?

4min read
137
podcast
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Blockchain Insider

137. Can central banks kill crypto?

We. Are. Here. Today we bring you: Sila raises $7.7M to wipe out ACH, Ether hits a 28-day high and everybody and their dog wants a CBDC. Simon Taylor hosts and is joined by Olivia VInden and Lex Sokolin. All this and much more on today's Blockchain Insider!

43min listen
136
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Blockchain Insider

136. Central bank digital currencies in the age of coronavirus

We. Are. Here. Today we bring you: Digital dollar dropped whilst China gets one step closer, Bitcoin is booming on Cash App, and CFTC announces guidance on the delivery of digital assets. Simon hosts and is joined by All this and much more on today's Blockchain Insider!

46min listen
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Insurtech Insider

63. Renters insurance: Does coronavirus make people insure differently?

Sarah Kocianski and Nigel Walsh are joined by some wonderful guests to talk about insurance in the rental market and how COVID-19 might be changing it all. All this and much much more on today's Insurtech Insider!

42min listen
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Fintech Insider

414. Interviews: Nova Credit - scoring, covid crisis and celebrity funding

Sam Maule is joined by Nova Credit co-founder and COO, Nicky Goulimis, to talk about underbanked immigrant communities, the changes that come with a global health crisis and the future of credit.

42min listen
podcast
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Blockchain Insider

Technical difficulties - we'll be back next week!

With the move to remote recordings we've had some technical difficulties and, unfortunately, there won't be a Blockchain Insider episode this week. We return next week with more of the latest and greatest in blockchain, crypto and DLT news.

min listen
413
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Fintech Insider

413. News: Can fintech and bank collaborations help SMEs through coronavirus?

Sarah Kocianski and Leda Glyptis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Interest rates plummet in the UK and US; contactless limits raised to combat COVID-19; and Bunq goes green all across Europe.

57min listen
412
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Fintech Insider

412. Insights: Fintech and the media - is the narrative changing?

David Brear and Geoff Whitehouse are joined by some great guests to talk about the changing narratives around fintech in the media. Guests on today's show are Emily Nicolle, Tech Editor at City AM and Daniel Lanyon, Managing Editor at Altfi.

46min listen
62
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Insurtech Insider

62. Blockchain: Being too early is worse than being wrong!

Sarah Kocianski and Nigel Walsh are joined by Aman Kohli and 11:FS' Simon Taylor to explore blockchain in the world of insurance. All this and much much more on today's Insurtech Insider!

47min listen
411
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Fintech Insider

411. News: Coronavirus - central banks and regulators step in

David Brear and Jason Bates are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: the financial world responds to coronavirus; UK regulators delay non-critical activity because of coronavirus; and Nationwide opens early to serve the vulnerable.

1h10 listen
410
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Fintech Insider

410. After Dark 11 - Four fintech debates and a rant bucket

In a very special edition of Fintech Insider, we bring you the 11th instalment of After Dark, recorded live in London! Returning to our roots, the original 11:FS crew take the stage to talk about some of the most interesting fintech stories of late and have a little rant about the latest fintech trends and topics.

1h08 listen
135
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Blockchain Insider

135. Crypto vs cash as a safe haven as markets react to coronavirus

We. Are. Here. Today we bring you: Cash is king once again, the Bank of England releases CBDC white paper, and MakerDAO faces an emergency shutdown. Simon Taylor hosts and is joined by Vinay Gupta, founder and CEO of Mattereum and Obi Nwosu, CEO of Coinfloor. All this and much more on today's Blockchain Insider!

47min listen
409
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Fintech Insider

409. News: Banks react as coronavirus impacts global financial markets

Ross Gallagher and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: RBS preps for coronavirus impacts, Standard Chartered detail virtual bank, and Starling joins Team GB!

58min listen
408
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Fintech Insider

408. Insights: Women in fintech: has anything changed?

Sarah Kocianski hosts today and is joined by some wonderful women in fintech to talk about gender, diversity and inclusivity in financial services. Guests on today's show are: Charlotte Crosswell - CEO at Innovate Finance, Wincie Wong - Head of Rose Review Implementation at Natwest, and Evelina Vrabie - CTO at Toucan.

43min listen
134
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Blockchain Insider

134. Shopify joins Libra and the first US crypto bank announced

We. Are. Here. Today we bring you: The US’ first regulated crypto bank, Shopify joins Libra and Sweden tests its e-krona. Simon Taylor hosts and is joined by Matthew Pollard, founder of Archax and Helen Disney, founder of Unblocked. All this and much more on today's Blockchain Insider!

52min listen
405
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Fintech Insider

405. News: Is the fintech M&A bubble about to burst?

Host Will White is stateside this week and he's joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Intuit to purchase Credit Karma in landmark deal, JPMorgan wants to build a digital bank in the UK, A hole in the wall is now a tourist hotspot!

49min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen