Global

Article
-
Crypto

Crypto is changing our financial literacy (for the better)

Crypto is democratising finance and it’s a beautiful thing to see.

3min read
Article
-
After Dark

You’re building the first banking ecosystem on Mars. Where do you begin?

For this edition of After Dark, the live recording of our Fintech Insider podcast, we went for something a little bit different. Presenting After Dark: Starting from scratch, the short story... Check out the video here.

4min read
Article
-
Apps

Why finbot accessibility will make you the next industry disruptor

Finbots are financial chatbots that, at the lowest level, can answer customer questions and perform basic tasks such as providing account balances or updating personal information.This article was written by Jilly Li - an Eleven intern who recently spent an action-packed six weeks in the Consulting and Research team. Alongside conducting customer research, identifying market opportunities and learning all about the business, she also wrote this awesome article. If you’re passionate about changing the fabric of financial services, check out our careers page.

3min read
Article
-
Customer understanding

Customers don’t care for your corporate jargon

Word soup. That's the jargon used to communicate the story and values of a business. It's what we tell our clients to actively pay attention to and what to avoid when working together to develop new disruptive propositions to take to market. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
-
Design

Design drill down #4 | Back to the drawing board

In this design drill down, we’re looking at how top French fintechs are transforming the way we bank with gesture-based actions and how they are simplifying insurance by putting the customer at the heart of the experience.

3min read
Article
-
Org Design

How to (properly) scale agile

FinTech Insider takes a field trip to Monzo to chat to Jonas Huckestein (Co-Founder/CTO), Leah Templeman (Head of Operations), and Hugo Cornejo (Head of Design). They talk about their community-based, collaborative work model, what their full banking licence will bring, and how they plan to win over a billion customers.

3min read
Article
-
Org Design

Tried and tested org design: learnings to help you find the right strategy

In this guest blog, Rafael Plantier - country manager for the UK and Ireland at Tink, discusses the results of their latest research into the status of European bank's APIs, two months on from the PSD2 deadline.

3min read
Article
-
Change Management

Agile isn’t the silver bullet you thought it was

When seventeen self-professed ‘organisation anarchists’ sat down one day in the Wasatch Mountains of Utah, they probably didn’t realise the extent to which their words would impact the world. A sea change in management thinking, scores of new words added to the global lexicon and widespread shunning of old methodologies – the Agile Manifesto was the early trumpet call which heralded the phenomenal rise of global tech giants. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
-
Product

Design drill down #3

In this design drill down, we’re looking at products and services that have gone back to the drawing board to solve a problem in a new innovative way.

3min read
Article
-
Product

Building a bank? Here’s why you should use Kotlin

Backend development for greenfield banking requires a special set of needs. We use Kotlin as our programming language. Here’s why.

4min read
Article
-
Culture

Org design isn't a people chart, it's the foundation of a good company culture

2017 is drawing to a close, it’s been an amazing year for fintech and banking, there’s been so many changes, new companies, products, services and innovation across the industry. For a full rundown of the best (and worst) stories from 2017, listen to our After Dark Christmas Special where we recap the whole year. However, as 2018 is fast approaching, we’re looking ahead and getting some predictions in for the next year. We asked the 11:FS co-founders and team and our Fintech Insider News community what they thought would be the big themes of 2018. The biggest topics were as follows:

4min read
Article
-
Awards

11:FS wins the three-peat at the British Bank Awards

I am a big basketball fan. It was my love, my passion, before I really even knew what financial services was. Back then my life was focused on how good my crossover was, how clean my kicks were and whether I could dunk rather than whatever it is I do today as the CEO of 11:FS!

3min read
Article
-
Ethics

Forget agile, ethics is the new battleground

After a decade of intense innovation, the mood across global financial services has turned sharply. Optimism has given way to fear and long-term ambition has been shelved for short-term survival.

3min read
Article
-
Engineering

Why we decided to build an operating system

Up until recently, if you wanted to launch a financial product, you either had to work directly with the deep financial infrastructure yourself or use a core banking system, which has all sorts of rules and parameters, to interact with the financial infrastructure.

3min read
Article
-
No items found.

When creating frictionless experiences isn’t the best option

Making a user's experience seamless is the goal of every designer, but with real life implications for customer financial health, is it time we rethink our approach?

4min read
57
podcast
-
Insurtech Insider

57. Direct to Consumer insurance - The battle of niceness

In the first Insurtech Insider episode of the year, host Sarah Kocianski is joined by a panel of guests to talk through how the direct-to-consumer insurance model has evolved in a digital-first world. All this and much much more on today's Insurtech Insider!

53min listen
130
podcast
-
Blockchain Insider

130. Crypto M&A & Telegram's Terrible 2020

We. Are. Here. Today we bring you: Where Libra go from here, Telegram’s TON takes another blow, and the Venezuelan President is all in on petros. All this and much more on today's Blockchain Insider!

38min listen
389
podcast
-
Fintech Insider

389. Interviews: Kosta Peric, Financial Services for the Poor, Gates Foundation

Laura Watkins is at Fintech Connect 2019 at the ExCeL London where she is joined by Kosta Peric, Deputy Director of Financial Services for the Poor at the Bill & Melinda Gates Foundation.

37min listen
388
podcast
-
Fintech Insider

388. 2020 Predictions

Sarah Kocianski and Adam Davis are joined by some returning guests to predict all the things that could happen in the fintech world in 2020!

57min listen
129
podcast
-
Blockchain Insider

129. Top 10 Blockchain and Crypto Predictions

We. Are. Here. Today we bring you predictions! Host Simon Taylor is joined by Mike Dudas and the pair are predicting all the things that could happen in the world of blockchain in 2020.

50min listen
128
podcast
-
Blockchain Insider

128. Has crypto grown up?

We. Are. Here. Today we bring you: a live panel from this year's Money20/20! We also have some incredible interviews with Asaf Meir, CEO at Solidus Labs and Max Boonen, CEO at B2C2.

53min listen
56
podcast
-
Insurtech Insider

56. 2020 industry predictions

Sarah Kocianski and Nigel Walsh are joined by some returning guests to predict all the things that could happen in the insurtech world in 2020!

47min listen
385
podcast
-
Fintech Insider

385. News: Does anyone trust banks anymore?

David Brear and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: RBS to pay £40 million for foreign exchange rigging, WeLab raises $156 million ahead of virtual bank launch, and MasterCard launches mobile gift card ahead of Christmas. All this and much more on today's Fintech Insider News!

1h03 listen
384
podcast
-
Fintech Insider

384. Insights: The top fintech stories of 2019

On this week's insights show, David Brear and Simon Taylor sit down to reminisce about the past 12 months of fintech. As always, they are joined by an incredible panel of guests and together they take a look back at 2019's most notable fintech stories.

55min listen
127
podcast
-
Blockchain Insider

127. Vampire crypto squids

We. Are. Here. Today we bring you: Bitfinex security drama, SEC slams fraudsters for Christmas, and yet another crypto Ponzi scheme. All this and much more on today's Blockchain Insider!

40min listen
383
podcast
-
Fintech Insider

383. News: No one can acquire Chime

David Brear is in New York and is joined by Will White to host a stateside episode of the news show. They're joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Chime quadruples its valuation, Robinhood tops 10 million accounts and a man loses £193,000 to a one-digit sort code error. All this and much more on today's Fintech Insider News!

1h08 listen
126
podcast
-

126. Are banks banking on crypto in 2020?

We. Are. Here. Today we bring you: Brave blasts past 10m active users, German banks banking on crypto in 2020, and what will Jack Dorsey find whilst living in Africa? All this and much more on today's Blockchain Insider!

45min listen
126
podcast
-
Blockchain Insider

126: Are banks banking on crypto in 2020?

We. Are. Here. Today we bring you: Brave blasts past 10m active users, German banks banking on crypto in 2020, and what will Jack Dorsey find whilst living in Africa? All this and much more on today's Blockchain Insider!

45min listen
55
podcast
-
Insurtech Insider

55. Wealth/Insurtech crossover

On the latest instalment of Insurtech Insider, hosts Sarah Kocianski and Nigel Walsh are joined by a panel of insightful guests to talk through the intersection of wealth management and the insurance industry. All this and much much more on today's Insurtech Insider!

43min listen
381
podcast
-
Fintech Insider

381. News: Zopa funding drama

Simon Taylor and Adam Davis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Natwest and RBS problems on Black Friday, Goldman puts the brakes on Marcus’ UK expansion and Roger Federer breaks the Swiss mint.

52min listen
Video
-
11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
-
11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
-
Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
-
Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
-
Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
-
Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
-
Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
-
Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
-
Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
-
No items found.

11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen