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Flux Founders on Digital receipting and Fintech partnerships
In a beautiful flat on the edge of San Francisco’s sun-kissed Inner Sunset neighbourhood, the inimitable Sam Maule invited a plethora of fintech experts over for dinner. Across two evenings in the run up to our After Dark San Francisco show, Sam serves up chilli, tacos, and foodie fintech insights. You can listen to them here and here. Disclaimer: The food was actually cooked by Ollie Judge, Head of Media at 11:FS.
11 Mobile Trends That Will Delight Your Customers
At 11:FS, we spend a lot of time looking at next-generation mobile trends and technology. Every now and again we come across a product or feature that just blows us away. It can be as simple as a smart integration with another product or as complicated as a whole app that’s powered by bleeding edge technology.
Want to see the best digital banking experiences on the market?
“Thank you to the Academy…” Sure. Classic Oscar speech energy.But do you know what hits harder than a polite golf clap from a panel of judges? Winning when your actual customers vote. And that’s what happened at the 2025 British Bank Awards, where 11:FS was named Consultancy of the Year. Again! 2019. 2020. 2021. 2023. And now 2025.
The digital transformation journey
In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski examines the new set of authentication procedures and how they are being implemented by UK banks.
Lessons from the Ice-Block King, Part One
11:FS are pleased to announce that Lisa Gansky joined us as a Non-Executive Director, on 3rd July 2017.
How to Transform Your Bank - Part 1 - Banking’s Red Queen's Race
As a designer, it’s an all too familiar scenario: you’re about to undertake work on an exciting new digital product or service. It has the potential to have it all, only for you to be handed what all product designers dread - the existing constraints of a rigid and outdated brand playbook. It can certainly feel like a crushing blow. But approached in the correct manner, these constraints can be transformed into an opportunity to take both the product and the brand to the next level.
Digital Banking is 1% done
Digital Banking is only 1% Finished. That’s our motto at 11:FS. You can see it plastered across everything we do, we talk about it at events, and it’s in all of our client work. Taking a paper statement to the telephone, to a website and then a mobile app isn’t where digital banking ends; it’s where it begins. Digital Banking having 99% to go is a statement of optimism, of opportunity and its how you differentiate, as consumer expectations will only grow in the coming years.
What was the Bitcoin fork and what is Bitcoin Cash?
On 1st August at approximately 12:20 UTC, the cryptocurrency known as Bitcoin formally began a process to fork – or split into two- creating Bitcoin Cash, a new currency. It is unclear exactly what the implications of this will be in the long term but here’s a summary of what we know so far:
How to get a job in Blockchain
It’s about trust. Why do banks insist on having everything? Because they think if they only insist on some, they’ll never get the rest.
InsurTech Insider: everything you need to know about InsurTech
Fintech is technology used in the financial services industry, insurtech is technology used in a subset of that industry, insurance. And yet while one is typically considered fascinating, worthy of pages of mainstream media coverage, mention of the other is often greeted with eye-rolling outside of specialist circles.
11:FS announces its American expansion
Sam Maule joins 11:FS as Managing Partner, Americas
Are challenger banks just better legacy banks?
This week I had the super-smart Mariano Belinky tell me that the current crop of challenger banks are really just ‘better mousetraps’.
The SEC's verdict on The DAO tokens: explained
A few weeks ago, I outlined the problems with the financial products that supposedly address small and medium sized businesses’ (SMBs) needs, and how they are chronically underserved by incumbent financial institutions (FIs) across all sectors. Since then, we’ve explored how things are changing in the SMB insurance space and delved into the developments in the areas of bank account opening, payments and loans in our podcasts. I’ve also been busy trying to discover, articulate and demonstrate what “best in class” in this industry looks like in my latest research report.
The virtues of digital : creating a truly digital bank
At 11:FS we like to say that digital banking is 1% finished, well the same is true of Open Banking. The unknown potential of the regulation far outstrips what is being done right now. And that potential has caught the imagination of foreign regulators.
DIGITAL TRANSFORMATION: THE GREAT LIE – Part 3 - The future is a fast moving target
Dave Bruno, Co-Founder at YNOME and Head of WM Innovation at UBS, explains how digital can scale wealth management for everyone.
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122. ETH 2.0, Bitcoin the asset & blockchain for banking
We. Are. Here. Today we bring you: Bakkt's biggest trading day to date, North Korean crypto money laundering, and Ray Dalio's take on broken financial systems. All this and much more on today's Blockchain Insider!
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373. News: Robinhood's 'free money' glitch
Leda Glyptis and Adam Davis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Robinhood traders find “infinite leverage” glitch, Digital banks grow as fintech funding slows and Westpac announces banking-as-a-service platform! All this and much more on today's Fintech Insider News!
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372. Interviews: Lee Wetherington & Ben Metz, Jack Henry and Associates
Sam Maule is in San Diego, and is joined by Lee Wetherington, Director of Strategic Insight at Jack Henry and Associates and Ben Metz, Senior Managing Director at Jack Henry & Associates!
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121. Central banks have fomo
We. Are. Here. In New York actually! Today we bring you: China announces new regulatory authority for blockchain and digital payments, Harbor adds SEC license to help security token issuers pay out dividends and association of German banks call for a digital Euro. All this and much more on today's Blockchain Insider.
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370. Interviews: Bill Winters, Group Chief Executive at Standard Chartered
Jason Bates is at SIBOS 2019 at the Excel in London where he is joined by Bill Winters, Group Chief Executive at Standard Chartered!
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52. Making insurance attractive
On this weeks episode, Sarah Kocianski is joined by some awesome guests to talk all things how to attract and retain talent in the insurance industry! Where is the talent going? Who has the hang of company culture? All this and much much more on today's Insurtech Insider!
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369. News: Startups growing up
David Brear and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Revolut teams up with Mastercard to help them launch in the US - weeks after their Visa deal was announced, Santander takes on Goldman in the US deposits market, and EY’s alternative workplace training for women! All this and much more on today's Fintech Insider News!
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368. News: 2008 throwback special
David Brear, Jason Bates and Simon Taylor are joined by some great guests for this very special throwback episode! Today we are doing the news as if it were 2008, specifically focussing on the news from the week of the financial crash, including: Lehman Brothers files for Bankruptcy, Madoff Jailed over $50bn Fraud and - Note to self: Don’t slag your bank off…...in your online banking password! All this and much much more on today's Fintech Insider News - as if it were 2008!
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119. Has Bitcoin failed? Is Libra losing?
We. Are. Here. Today we bring you: Marcus makes Stablecoin Claim, Poloniex spun out by Circle and - Has bitcoin failed? All this and much more on today's Blockchain Insider!
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367. News: The holy grail of the unbanked
Sarah Kocianski and Adam Davies are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Pensions bank rolling start ups, Robinhood tries again at a savings account and the UK just rolled out a payment card made from solid gold, and worth $23,000!
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118. Libra has to exist!
We. Are. Here. Today we bring you: Attack of the Ten TON Regulator, Libra’s last legs and Zuck’s a sitting duck, later this month! All this and much more on today's Blockchain Insider!
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51. SME insurance - Prevention and education
On this weeks episode, Sarah Kocianski and Nigel Walsh are joined by some awesome guests to talk all things SME insurance! What are the risks? Where are the opportunities? Why is this such an underserved market? All this and much much more on today's Insurtech Insider!
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365. News: Free money!
David Brear and Will White bring you this news show recorded in our new offices in New York! As always, they are not alone but joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Samsung Pay launches International payments in the US, Credit Karma moves into savings as Brex moves into cash management and Financial jargon brings people out in a sweat and they think investing is as scary as skydiving!
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364. Interviews: SIBOS 2019 Industry leader special
This week we bring you our final interview mashup from SIBOS 2019 at the Excel in London! This week we have the pleasure of bringing you two fantastic interviews with two industry leaders!
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117. Blocking Libra left and right
We. Are. Here. Today we bring you: Zuck could be stuck, unless he testifies, Blockchain & Banking and The Nature of Money is Changing
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
11:FS Explores: Legacy banking systems ft. David M. Brear
David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.
Fintech Marketing Podcast Season 2 Preview
Fintech Marketing Podcast Season 2: Coming soon
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
