Global

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Microservices

Why it's time to take microservices to the next level

If you’ve ever worked with engineers, you’ll have heard them talk about microservices. A few years ago, you might’ve been left with the impression that they were ‘The Answer’ - the thing that would solve all your problems.

3min read
Article
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NFT

WTF is an NFT?

By now we’ve surely all heard of NFTs. Seemingly overnight they’ve grown from a niche internet phenomenon to a household buzzword with everyone from Gary Vaynerchuk, Tim Berners Lee, Banksy and even Lionel Messi having a piece of the pie.

3min read
Article
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Insurtech

Celebrating 100 episodes of Insurtech Insider

It feels more than a little bewildering to be reflecting on 100 episodes of Insurtech Insider. In that time, we’ve seen insurtech go from being a concept to an actual (big!) thing.

3min read
Article
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Crypto

Crypto is changing our financial literacy (for the better)

Crypto is democratising finance and it’s a beautiful thing to see.

3min read
Article
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After Dark

You’re building the first banking ecosystem on Mars. Where do you begin?

For this edition of After Dark, the live recording of our Fintech Insider podcast, we went for something a little bit different. Presenting After Dark: Starting from scratch, the short story... Check out the video here.

4min read
Article
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Apps

Why finbot accessibility will make you the next industry disruptor

Finbots are financial chatbots that, at the lowest level, can answer customer questions and perform basic tasks such as providing account balances or updating personal information.This article was written by Jilly Li - an Eleven intern who recently spent an action-packed six weeks in the Consulting and Research team. Alongside conducting customer research, identifying market opportunities and learning all about the business, she also wrote this awesome article. If you’re passionate about changing the fabric of financial services, check out our careers page.

3min read
Article
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Customer understanding

Customers don’t care for your corporate jargon

Word soup. That's the jargon used to communicate the story and values of a business. It's what we tell our clients to actively pay attention to and what to avoid when working together to develop new disruptive propositions to take to market. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
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Design

Design drill down #4 | Back to the drawing board

In this design drill down, we’re looking at how top French fintechs are transforming the way we bank with gesture-based actions and how they are simplifying insurance by putting the customer at the heart of the experience.

3min read
Article
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Org Design

How to (properly) scale agile

FinTech Insider takes a field trip to Monzo to chat to Jonas Huckestein (Co-Founder/CTO), Leah Templeman (Head of Operations), and Hugo Cornejo (Head of Design). They talk about their community-based, collaborative work model, what their full banking licence will bring, and how they plan to win over a billion customers.

3min read
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Org Design

Tried and tested org design: learnings to help you find the right strategy

In this guest blog, Rafael Plantier - country manager for the UK and Ireland at Tink, discusses the results of their latest research into the status of European bank's APIs, two months on from the PSD2 deadline.

3min read
Article
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Change Management

Agile isn’t the silver bullet you thought it was

When seventeen self-professed ‘organisation anarchists’ sat down one day in the Wasatch Mountains of Utah, they probably didn’t realise the extent to which their words would impact the world. A sea change in management thinking, scores of new words added to the global lexicon and widespread shunning of old methodologies – the Agile Manifesto was the early trumpet call which heralded the phenomenal rise of global tech giants. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
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Product

Design drill down #3

In this design drill down, we’re looking at products and services that have gone back to the drawing board to solve a problem in a new innovative way.

3min read
Article
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Product

Building a bank? Here’s why you should use Kotlin

Backend development for greenfield banking requires a special set of needs. We use Kotlin as our programming language. Here’s why.

4min read
Article
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Culture

Org design isn't a people chart, it's the foundation of a good company culture

2017 is drawing to a close, it’s been an amazing year for fintech and banking, there’s been so many changes, new companies, products, services and innovation across the industry. For a full rundown of the best (and worst) stories from 2017, listen to our After Dark Christmas Special where we recap the whole year. However, as 2018 is fast approaching, we’re looking ahead and getting some predictions in for the next year. We asked the 11:FS co-founders and team and our Fintech Insider News community what they thought would be the big themes of 2018. The biggest topics were as follows:

4min read
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Awards

11:FS wins the three-peat at the British Bank Awards

I am a big basketball fan. It was my love, my passion, before I really even knew what financial services was. Back then my life was focused on how good my crossover was, how clean my kicks were and whether I could dunk rather than whatever it is I do today as the CEO of 11:FS!

3min read
410
podcast
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Fintech Insider

410. After Dark 11 - Four fintech debates and a rant bucket

In a very special edition of Fintech Insider, we bring you the 11th instalment of After Dark, recorded live in London! Returning to our roots, the original 11:FS crew take the stage to talk about some of the most interesting fintech stories of late and have a little rant about the latest fintech trends and topics.

1h08 listen
135
podcast
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Blockchain Insider

135. Crypto vs cash as a safe haven as markets react to coronavirus

We. Are. Here. Today we bring you: Cash is king once again, the Bank of England releases CBDC white paper, and MakerDAO faces an emergency shutdown. Simon Taylor hosts and is joined by Vinay Gupta, founder and CEO of Mattereum and Obi Nwosu, CEO of Coinfloor. All this and much more on today's Blockchain Insider!

47min listen
409
podcast
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Fintech Insider

409. News: Banks react as coronavirus impacts global financial markets

Ross Gallagher and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: RBS preps for coronavirus impacts, Standard Chartered detail virtual bank, and Starling joins Team GB!

58min listen
408
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Fintech Insider

408. Insights: Women in fintech: has anything changed?

Sarah Kocianski hosts today and is joined by some wonderful women in fintech to talk about gender, diversity and inclusivity in financial services. Guests on today's show are: Charlotte Crosswell - CEO at Innovate Finance, Wincie Wong - Head of Rose Review Implementation at Natwest, and Evelina Vrabie - CTO at Toucan.

43min listen
134
podcast
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Blockchain Insider

134. Shopify joins Libra and the first US crypto bank announced

We. Are. Here. Today we bring you: The US’ first regulated crypto bank, Shopify joins Libra and Sweden tests its e-krona. Simon Taylor hosts and is joined by Matthew Pollard, founder of Archax and Helen Disney, founder of Unblocked. All this and much more on today's Blockchain Insider!

52min listen
405
podcast
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Fintech Insider

405. News: Is the fintech M&A bubble about to burst?

Host Will White is stateside this week and he's joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Intuit to purchase Credit Karma in landmark deal, JPMorgan wants to build a digital bank in the UK, A hole in the wall is now a tourist hotspot!

49min listen
404
podcast
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Fintech Insider

404. Insights: Bank earnings: is the competitive tide turning?

Simon Taylor and Adam Davis are joined by some great guests to talk about big banks' earnings. Guests on today's show are Sharon Kimathi, Editor at Fintech Futures and Lianna Brinded, Head of Yahoo Finance UK.

52min listen
403
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Fintech Insider

403. News: JPMorgan's open banking rules for US fintechs

David Brear and Sam Maule are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: JPMorgan sets data deadline for fintechs, Marcus proves popular in new poll, and celebs invest in immigrant credit company.

1h listen
402
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Fintech Insider

402. Interviews: Making cross-border payments seamless with GoCardless and TransferWise

Jason Bates is joined by TransferWise CEO, Taavet Hinrikus and GoCardless CEO, Hiroki Takeuchi to talk about their new partnership and the future of cross-border payments.

25min listen
133
podcast
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Blockchain Insider

133. The great bZx DeFi exploit

We. Are. Here. Today we bring you: DeFi protocol hit by hackers, JP Morgan’s Quorum looks to merge with ConsenSys, and multiples M&A moves in the crypto world. Today's guests include: Ed Cooper - Revolut, Michael Coletta - London Stock Exchange Group, Rhain Lewis - London Womon in Bitcoin, and Aman Kohli - DXC. All this and much more on today's Blockchain Insider!

44min listen
400
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Fintech Insider

400. Insights: Love and partnerships in fintech

In a Valentine's Day and episode 400 special, hosts Leda Glyptis, David Brear and Jason Bates get together to talk about the things they love most about this industry and their favourite fintech partnerships. Later in the show, they're joined by some friends of the podcast who also share some of theirs!

55min listen
59
podcast
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Insurtech Insider

59. Modern Insurance - Build a better product!

Nigel Walsh is joined by a panel of guests to talk through how insurance is evolving and changing in our modern world. All this and much much more on today's Insurtech Insider!

44min listen
399
podcast
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Fintech Insider

399. Will Goldman Sachs and Amazon conquer the SMB space?

Leda Glyptis and David Brear are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Could Goldman Sachs and Amazon join forces on small business lending?, two more payments giants are consolidating, and banker busted for allegedly filching food.

1h06 listen
399
podcast
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Fintech Insider

399. News: Will Goldman Sachs and Amazon conquer the SMB space?

Leda Glyptis and David Brear are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Could Goldman Sachs and Amazon join forces on small business lending?, two more payments giants are consolidating, and banker busted for allegedly filching food.

1h06 listen
132
podcast
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Blockchain Insider

132. Central bank digital currencies are so hot right now

We. Are. Here. Today we bring you: will banks bet big on central bank digital currencies?, more execs leave Swiss stock exchange SDX, and Ripple eyes IPO. Simon Taylor hosts and is joined by Eric Van der Kleij, CEO of Frontier Network and Andrew Smith, CTO at RTGS.All this and much more on today's Blockchain Insider!

51min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen