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Flux Founders on Digital receipting and Fintech partnerships
In a beautiful flat on the edge of San Francisco’s sun-kissed Inner Sunset neighbourhood, the inimitable Sam Maule invited a plethora of fintech experts over for dinner. Across two evenings in the run up to our After Dark San Francisco show, Sam serves up chilli, tacos, and foodie fintech insights. You can listen to them here and here. Disclaimer: The food was actually cooked by Ollie Judge, Head of Media at 11:FS.
11 Mobile Trends That Will Delight Your Customers
At 11:FS, we spend a lot of time looking at next-generation mobile trends and technology. Every now and again we come across a product or feature that just blows us away. It can be as simple as a smart integration with another product or as complicated as a whole app that’s powered by bleeding edge technology.
Want to see the best digital banking experiences on the market?
“Thank you to the Academy…” Sure. Classic Oscar speech energy.But do you know what hits harder than a polite golf clap from a panel of judges? Winning when your actual customers vote. And that’s what happened at the 2025 British Bank Awards, where 11:FS was named Consultancy of the Year. Again! 2019. 2020. 2021. 2023. And now 2025.
The digital transformation journey
In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski examines the new set of authentication procedures and how they are being implemented by UK banks.
Lessons from the Ice-Block King, Part One
11:FS are pleased to announce that Lisa Gansky joined us as a Non-Executive Director, on 3rd July 2017.
How to Transform Your Bank - Part 1 - Banking’s Red Queen's Race
As a designer, it’s an all too familiar scenario: you’re about to undertake work on an exciting new digital product or service. It has the potential to have it all, only for you to be handed what all product designers dread - the existing constraints of a rigid and outdated brand playbook. It can certainly feel like a crushing blow. But approached in the correct manner, these constraints can be transformed into an opportunity to take both the product and the brand to the next level.
Digital Banking is 1% done
Digital Banking is only 1% Finished. That’s our motto at 11:FS. You can see it plastered across everything we do, we talk about it at events, and it’s in all of our client work. Taking a paper statement to the telephone, to a website and then a mobile app isn’t where digital banking ends; it’s where it begins. Digital Banking having 99% to go is a statement of optimism, of opportunity and its how you differentiate, as consumer expectations will only grow in the coming years.
What was the Bitcoin fork and what is Bitcoin Cash?
On 1st August at approximately 12:20 UTC, the cryptocurrency known as Bitcoin formally began a process to fork – or split into two- creating Bitcoin Cash, a new currency. It is unclear exactly what the implications of this will be in the long term but here’s a summary of what we know so far:
How to get a job in Blockchain
It’s about trust. Why do banks insist on having everything? Because they think if they only insist on some, they’ll never get the rest.
InsurTech Insider: everything you need to know about InsurTech
Fintech is technology used in the financial services industry, insurtech is technology used in a subset of that industry, insurance. And yet while one is typically considered fascinating, worthy of pages of mainstream media coverage, mention of the other is often greeted with eye-rolling outside of specialist circles.
11:FS announces its American expansion
Sam Maule joins 11:FS as Managing Partner, Americas
Are challenger banks just better legacy banks?
This week I had the super-smart Mariano Belinky tell me that the current crop of challenger banks are really just ‘better mousetraps’.
The SEC's verdict on The DAO tokens: explained
A few weeks ago, I outlined the problems with the financial products that supposedly address small and medium sized businesses’ (SMBs) needs, and how they are chronically underserved by incumbent financial institutions (FIs) across all sectors. Since then, we’ve explored how things are changing in the SMB insurance space and delved into the developments in the areas of bank account opening, payments and loans in our podcasts. I’ve also been busy trying to discover, articulate and demonstrate what “best in class” in this industry looks like in my latest research report.
The virtues of digital : creating a truly digital bank
At 11:FS we like to say that digital banking is 1% finished, well the same is true of Open Banking. The unknown potential of the regulation far outstrips what is being done right now. And that potential has caught the imagination of foreign regulators.
DIGITAL TRANSFORMATION: THE GREAT LIE – Part 3 - The future is a fast moving target
Dave Bruno, Co-Founder at YNOME and Head of WM Innovation at UBS, explains how digital can scale wealth management for everyone.
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363. News: Banking isn’t a side hustle
David Brear and Leda Glyptis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Transferwise is the latest UK fintech to take on the US, Revolut teams up with Visa to help them go global and a US Marijuana Banking Bill Passes House in Historic Vote! All this, and much more on today's Fintech Insider.
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362. Interviews: International deep tech special
This week we bring you another interview mashup from SIBOS 2019 at the Excel in London! This week we are focussing on more international companies with a flavour of deep tech and infrastructure.
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116. Blockchain as an excuse
We. Are. Here. Today we bring you: EOS maker Block. One fined $24m by the SEC over unregistered securities saleSwiss Stock Exchange SIX lines up buyers for its Initial Digital Offering and Fidelity Digital Assets to Provide Custody for Bitcoin Derivatives Yield Fund. All this and much more on today's Blockchain Insider.
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50. A celebration of insurtech
On this weeks episode, we are celebrating our 50th birthday! To celebrate this milestone we’re joined by some of our most frequent returning guests from across the series to date! In today’s show we will be looking at the top news, topics and trends in insurtech over the last 50 episodes and going forward.
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361. News: Listen to your customers!
Leda Glyptis and Simon Taylor are joined by some great guests, coming to you straights from SIBOS 2019 in London! Together they cover the most notable news stories from the last 7 days, including: SWIFT’s gpi, Alison Rose is appointed RBS new chief exec and Monzo bins off Monzo Plus! All this and much more on today's Fintech Insider.
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115. Bakkt to reality
We. Are. Here. Today we bring you: Swiss Stock Exchange SIX Launch Digital Asset Prototype, No Yuan for Libra and Bakkt Launches at a Snails pace… All this and much more on today's Blockchain Insider coming to you from SIBOS in London!
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359. News: Cardmageddon
David Brear and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: SCA is here! (Kinda), GoCardless launches in the US, and accordingly to The Telegraph students are getting payday loans to help fund their love of avocado on toast. All this and much more on today's Fintech Insider News.
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358. Insights: Financial Crime - The weakest link
David Brear, Will White and Nas Ahmed are joined by some great guests to talk about some financial crime on this insights show!
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114. Why do regulators hate libra?
We. Are. Here. Today we bring you: Santander settles big ethereum bond, Vitalik Buterin does some speaking and the Latest From Europe: Libra You’re not Wanted! All this and much more on today's Blockchain insider!
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49. The future of travel insurance
Sarah Kocianski and Nigel Walsh are joined by Paul Prendegast from Blink and Alex Rainey from Pluto to talk about everything travel insurance, and how some new interesting players are shaking up the way customers are covered when they travel!
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357. News: The financial sector’s meltdown
Jason Bates and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Banks get taken by surprise by last-minute PPI claims, China’s richest man steps down from Alibaba and N26 Launch in Switzerland, but they do not support Swiss Francs! All this and much more on todays Fintech Insider!
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356. Interviews: Erik Qualman, author of Socialnomics
Sam Maule is joined by motivational speaker and bestselling author Erik Qualman, to chat about his book Socialnomics, transforming technologies and the importance of competition in the financial industries!
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113. What is the value in bitcoin?
We. Are. Here. Today we bring you: Binance to land in the US, BAKKT Launch edges closer and maximalists can’t meme…...apparently. All this, and much more on todays Blockchain Insider.
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355. News: Google knows best
Sarah Kocianski and David Brear are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Digital banks are set to treble their customer numbers in 2020, Singapore starts accepting their first applications for digital banks and LinkedIn announce their top 25 startups of 2019 - you might recognise some of the names! All this and much more on todays fintech insiders!
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112. Should crypto stay decentralised?
We. Are. Here. Today we bring you: Telegram ramp up their crypto efforts, a $1 billion crypto venture and should crypto stay decentralised?
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
11:FS Explores: Legacy banking systems ft. David M. Brear
David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.
Fintech Marketing Podcast Season 2 Preview
Fintech Marketing Podcast Season 2: Coming soon
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
