Global

Article
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APIs

Don’t be too blasé about people loving Fintech

Disclaimer: Yes the piece is entirely structured around the lyrics of a Pulp song. Yes, we take requests.

5min read
Article
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Blockchain

Lessons from the Ice-Block King, Part II

I do not profess to be, as way too many in the tech industry do today, a blockchain guru or subject matter expert. I leave that designation to 11:FS co-founder Simon Taylor. Simon is the MacGyver of the blockchain community. Give him a stapler, a can of Bud Lite, Duct Tape, and a flashlight, and he will somehow concoct a DLT smart contract solution for a client. A solution that can actually be delivered and that addresses a real business case.

5min read
Article
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Blockchain

Block.one on EOS, token sales and decentralisation

Simon Taylor interviewed block.one CEO and CTO Brendan Blumer and Daniel Larimer at Blockchain Live, to find out more about what block.one does and their new project, EOS that achieved $50omillion in fundraising.

5min read
Article
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Podcast

Stephen Barclay, MP, on UK fintech, Brexit and how fintech can help governments

One of the biggest challenges when building new digital financial services is creating a winning feature set. Spending categorisation, budgeting tools, carbon footprint-tracking — these features are everywhere in the financial services apps that we use every day.

5min read
Article
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Fintech Insider

Notes from a fintech tourist

Sarah Kocianski sits down with the CEO of Oakam, Frederic Nze to talk about financial inclusion, tackling financial exclusion, the alternative to doorstep lending, and the underbanked.Listen to the full interview here or click play below, otherwise read on for a quick take on what was said.

5min read
Article
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Podcast

Flux Founders on Digital receipting and Fintech partnerships

In a beautiful flat on the edge of San Francisco’s sun-kissed Inner Sunset neighbourhood, the inimitable Sam Maule invited a plethora of fintech experts over for dinner. Across two evenings in the run up to our After Dark San Francisco show, Sam serves up chilli, tacos, and foodie fintech insights. You can listen to them here and here. Disclaimer: The food was actually cooked by Ollie Judge, Head of Media at 11:FS.

5min read
Article
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Mobile banking

11 Mobile Trends That Will Delight Your Customers

At 11:FS, we spend a lot of time looking at next-generation mobile trends and technology. Every now and again we come across a product or feature that just blows us away. It can be as simple as a smart integration with another product or as complicated as a whole app that’s powered by bleeding edge technology.

5min read
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Banking

Want to see the best digital banking experiences on the market?

“Thank you to the Academy…” Sure. Classic Oscar speech energy.But do you know what hits harder than a polite golf clap from a panel of judges? Winning when your actual customers vote. And that’s what happened at the 2025 British Bank Awards, where 11:FS was named Consultancy of the Year. Again! 2019. 2020. 2021. 2023. And now 2025.

5min read
Article
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Banking

The digital transformation journey

In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski examines the new set of authentication procedures and how they are being implemented by UK banks.

5min read
Article
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Blockchain

Lessons from the Ice-Block King, Part One

11:FS are pleased to announce that Lisa Gansky joined us as a Non-Executive Director, on 3rd July 2017.

5min read
Article
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Banking

How to Transform Your Bank - Part 1 - Banking’s Red Queen's Race

As a designer, it’s an all too familiar scenario: you’re about to undertake work on an exciting new digital product or service. It has the potential to have it all, only for you to be handed what all product designers dread - the existing constraints of a rigid and outdated brand playbook. It can certainly feel like a crushing blow. But approached in the correct manner, these constraints can be transformed into an opportunity to take both the product and the brand to the next level.

5min read
Article
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Banking

Digital Banking is 1% done

Digital Banking is only 1% Finished. That’s our motto at 11:FS. You can see it plastered across everything we do, we talk about it at events, and it’s in all of our client work. Taking a paper statement to the telephone, to a website and then a mobile app isn’t where digital banking ends; it’s where it begins. Digital Banking having 99% to go is a statement of optimism, of opportunity and its how you differentiate, as consumer expectations will only grow in the coming years.

5min read
Article
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Blockchain

What was the Bitcoin fork and what is Bitcoin Cash?

On 1st August at approximately 12:20 UTC, the cryptocurrency known as Bitcoin formally began a process to fork – or split into two- creating Bitcoin Cash, a new currency. It is unclear exactly what the implications of this will be in the long term but here’s a summary of what we know so far:

5min read
Article
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Blockchain

How to get a job in Blockchain

It’s about trust. Why do banks insist on having everything? Because they think if they only insist on some, they’ll never get the rest.

5min read
Article
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Podcast

InsurTech Insider: everything you need to know about InsurTech

Fintech is technology used in the financial services industry, insurtech is technology used in a subset of that industry, insurance. And yet while one is typically considered fascinating, worthy of pages of mainstream media coverage, mention of the other is often greeted with eye-rolling outside of specialist circles.

5min read
410
podcast
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Fintech Insider

410. After Dark 11 - Four fintech debates and a rant bucket

In a very special edition of Fintech Insider, we bring you the 11th instalment of After Dark, recorded live in London! Returning to our roots, the original 11:FS crew take the stage to talk about some of the most interesting fintech stories of late and have a little rant about the latest fintech trends and topics.

1h08 listen
135
podcast
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Blockchain Insider

135. Crypto vs cash as a safe haven as markets react to coronavirus

We. Are. Here. Today we bring you: Cash is king once again, the Bank of England releases CBDC white paper, and MakerDAO faces an emergency shutdown. Simon Taylor hosts and is joined by Vinay Gupta, founder and CEO of Mattereum and Obi Nwosu, CEO of Coinfloor. All this and much more on today's Blockchain Insider!

47min listen
409
podcast
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Fintech Insider

409. News: Banks react as coronavirus impacts global financial markets

Ross Gallagher and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: RBS preps for coronavirus impacts, Standard Chartered detail virtual bank, and Starling joins Team GB!

58min listen
408
podcast
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Fintech Insider

408. Insights: Women in fintech: has anything changed?

Sarah Kocianski hosts today and is joined by some wonderful women in fintech to talk about gender, diversity and inclusivity in financial services. Guests on today's show are: Charlotte Crosswell - CEO at Innovate Finance, Wincie Wong - Head of Rose Review Implementation at Natwest, and Evelina Vrabie - CTO at Toucan.

43min listen
134
podcast
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Blockchain Insider

134. Shopify joins Libra and the first US crypto bank announced

We. Are. Here. Today we bring you: The US’ first regulated crypto bank, Shopify joins Libra and Sweden tests its e-krona. Simon Taylor hosts and is joined by Matthew Pollard, founder of Archax and Helen Disney, founder of Unblocked. All this and much more on today's Blockchain Insider!

52min listen
405
podcast
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Fintech Insider

405. News: Is the fintech M&A bubble about to burst?

Host Will White is stateside this week and he's joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Intuit to purchase Credit Karma in landmark deal, JPMorgan wants to build a digital bank in the UK, A hole in the wall is now a tourist hotspot!

49min listen
404
podcast
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Fintech Insider

404. Insights: Bank earnings: is the competitive tide turning?

Simon Taylor and Adam Davis are joined by some great guests to talk about big banks' earnings. Guests on today's show are Sharon Kimathi, Editor at Fintech Futures and Lianna Brinded, Head of Yahoo Finance UK.

52min listen
403
podcast
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Fintech Insider

403. News: JPMorgan's open banking rules for US fintechs

David Brear and Sam Maule are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: JPMorgan sets data deadline for fintechs, Marcus proves popular in new poll, and celebs invest in immigrant credit company.

1h listen
402
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Fintech Insider

402. Interviews: Making cross-border payments seamless with GoCardless and TransferWise

Jason Bates is joined by TransferWise CEO, Taavet Hinrikus and GoCardless CEO, Hiroki Takeuchi to talk about their new partnership and the future of cross-border payments.

25min listen
133
podcast
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Blockchain Insider

133. The great bZx DeFi exploit

We. Are. Here. Today we bring you: DeFi protocol hit by hackers, JP Morgan’s Quorum looks to merge with ConsenSys, and multiples M&A moves in the crypto world. Today's guests include: Ed Cooper - Revolut, Michael Coletta - London Stock Exchange Group, Rhain Lewis - London Womon in Bitcoin, and Aman Kohli - DXC. All this and much more on today's Blockchain Insider!

44min listen
400
podcast
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Fintech Insider

400. Insights: Love and partnerships in fintech

In a Valentine's Day and episode 400 special, hosts Leda Glyptis, David Brear and Jason Bates get together to talk about the things they love most about this industry and their favourite fintech partnerships. Later in the show, they're joined by some friends of the podcast who also share some of theirs!

55min listen
59
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Insurtech Insider

59. Modern Insurance - Build a better product!

Nigel Walsh is joined by a panel of guests to talk through how insurance is evolving and changing in our modern world. All this and much much more on today's Insurtech Insider!

44min listen
399
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Fintech Insider

399. Will Goldman Sachs and Amazon conquer the SMB space?

Leda Glyptis and David Brear are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Could Goldman Sachs and Amazon join forces on small business lending?, two more payments giants are consolidating, and banker busted for allegedly filching food.

1h06 listen
399
podcast
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Fintech Insider

399. News: Will Goldman Sachs and Amazon conquer the SMB space?

Leda Glyptis and David Brear are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Could Goldman Sachs and Amazon join forces on small business lending?, two more payments giants are consolidating, and banker busted for allegedly filching food.

1h06 listen
132
podcast
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Blockchain Insider

132. Central bank digital currencies are so hot right now

We. Are. Here. Today we bring you: will banks bet big on central bank digital currencies?, more execs leave Swiss stock exchange SDX, and Ripple eyes IPO. Simon Taylor hosts and is joined by Eric Van der Kleij, CEO of Frontier Network and Andrew Smith, CTO at RTGS.All this and much more on today's Blockchain Insider!

51min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen