Global

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11:FS Pulse

Why is competitor research so important?

I think I speak for a lot of people when I say - homework is crap. Evenings after school are for watching Takeshi’s Castle, not studying Pythagoras’ theorem.

3min read
Article
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BNPL

Has fintech made us more resilient or vulnerable to economic shocks?

As part of the editorial process for Fintech Insider we review a lot of stories and see how media outlets report on challenger banks. Some recent pieces had the distinct feel of unhappy incumbent bankers lobbying hard to change the narrative.

4min read
Article
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Design

Making inclusive design more inclusive

You may have heard of Marcus, it’s been kind of a big deal. But why and how? We recently sat down with Boe Hartman, CTO at Marcus by Goldman Sachs, to get the inside story.

3min read
Article
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Unfiltered

Why are banks so scared of changing their tech?

Banks are having a midlife crisis. Their tech is at that stage where it’s old enough to gather regrets. Lots of them. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
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How loyalty broke and why web3 can fix it

Fintechs regularly provide updates on how many customers they have. Motivations for doing so are varied — garnering headlines, proving naysayers wrong, or right, keeping investors happy and so on. More interestingly, they also have a variety of definitions of “customer” that are not always clear.

5min read
Article
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Design

5 tips for designing purpose-first propositions in 2022

I think we can all accept that clear customer insight, the right business drivers, market opportunities, etc. should inform great proposition design.

3min read
Article
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Unfiltered

Fintech VCs must do more to help the LGBTQ+ community

If there’s one region that’s been bookmarked by every 2024 predictions list in terms of innovation and investment, it’s the Middle East. And as the region emerges as a fintech hotspot, its unique commitment to Islamic finance is drawing attention.

4min read
Article
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Crypto

What does the future hold for crypto regulation?

Everyone’s got a bike these days, right? How many bikes would you admit to owning? Is your ‘multi-bike’ strategy paying off? Now ask yourself the same questions about your use of cloud.

4min read
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11:FS 3.0

3min read
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BNPL

How the Buy Now Pay Later landscape is shifting

As financial services continues to ride the digital transformation wave, there is a big problem emerging: recruiting the tech talent required to achieve the scale of change needed.

3min read
Article
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Unfiltered

Ignoring composability? Everyone’s paying the price

Brexit, GDPR, robo-regulation, fintech bridges, and envoys. Those were the big topics at the Treasury’s International Fintech Conference (IFTC) this year, held at Tobacco Dock.

4min read
Article
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Mortgages

Banks: Fix your mortgage process by becoming truly digital

This article was originally published in February 2021. In light of a looming cost-of-living crisis, soaring inflation and spiralling interest rates, we feel it’s more relevant now than ever. So, after a bit of tinkering, we’ve republished it. Enjoy.

4min read
Article
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Stocks

The fintech crash isn’t over…and that’s a good thing

Markets, from the UK through to Hong Kong and the US, have become highly competitive. With more choice than ever before, how do you make your proposition stand out?

5min read
Article
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CBDCs

Is the CBDC hype legit?

2020 has seen plenty of fintech M&A - LendingClub buying Radius Bank, Intuit acquiring Credit Karma and of course with Visa buying Plaid. You might think the current crisis would reduce activity but it could create more opportunities.

3min read
Article
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Product marketing

Most people don’t know what product marketing is

One of the dirty secrets of the fintech and banking community is that everyone thinks that everyone else understands how it all works and that they’re the only one who doesn’t really get it.

4min read
410
podcast
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Fintech Insider

410. After Dark 11 - Four fintech debates and a rant bucket

In a very special edition of Fintech Insider, we bring you the 11th instalment of After Dark, recorded live in London! Returning to our roots, the original 11:FS crew take the stage to talk about some of the most interesting fintech stories of late and have a little rant about the latest fintech trends and topics.

1h08 listen
135
podcast
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Blockchain Insider

135. Crypto vs cash as a safe haven as markets react to coronavirus

We. Are. Here. Today we bring you: Cash is king once again, the Bank of England releases CBDC white paper, and MakerDAO faces an emergency shutdown. Simon Taylor hosts and is joined by Vinay Gupta, founder and CEO of Mattereum and Obi Nwosu, CEO of Coinfloor. All this and much more on today's Blockchain Insider!

47min listen
409
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Fintech Insider

409. News: Banks react as coronavirus impacts global financial markets

Ross Gallagher and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: RBS preps for coronavirus impacts, Standard Chartered detail virtual bank, and Starling joins Team GB!

58min listen
408
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Fintech Insider

408. Insights: Women in fintech: has anything changed?

Sarah Kocianski hosts today and is joined by some wonderful women in fintech to talk about gender, diversity and inclusivity in financial services. Guests on today's show are: Charlotte Crosswell - CEO at Innovate Finance, Wincie Wong - Head of Rose Review Implementation at Natwest, and Evelina Vrabie - CTO at Toucan.

43min listen
134
podcast
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Blockchain Insider

134. Shopify joins Libra and the first US crypto bank announced

We. Are. Here. Today we bring you: The US’ first regulated crypto bank, Shopify joins Libra and Sweden tests its e-krona. Simon Taylor hosts and is joined by Matthew Pollard, founder of Archax and Helen Disney, founder of Unblocked. All this and much more on today's Blockchain Insider!

52min listen
405
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Fintech Insider

405. News: Is the fintech M&A bubble about to burst?

Host Will White is stateside this week and he's joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Intuit to purchase Credit Karma in landmark deal, JPMorgan wants to build a digital bank in the UK, A hole in the wall is now a tourist hotspot!

49min listen
404
podcast
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Fintech Insider

404. Insights: Bank earnings: is the competitive tide turning?

Simon Taylor and Adam Davis are joined by some great guests to talk about big banks' earnings. Guests on today's show are Sharon Kimathi, Editor at Fintech Futures and Lianna Brinded, Head of Yahoo Finance UK.

52min listen
403
podcast
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Fintech Insider

403. News: JPMorgan's open banking rules for US fintechs

David Brear and Sam Maule are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: JPMorgan sets data deadline for fintechs, Marcus proves popular in new poll, and celebs invest in immigrant credit company.

1h listen
402
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Fintech Insider

402. Interviews: Making cross-border payments seamless with GoCardless and TransferWise

Jason Bates is joined by TransferWise CEO, Taavet Hinrikus and GoCardless CEO, Hiroki Takeuchi to talk about their new partnership and the future of cross-border payments.

25min listen
133
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Blockchain Insider

133. The great bZx DeFi exploit

We. Are. Here. Today we bring you: DeFi protocol hit by hackers, JP Morgan’s Quorum looks to merge with ConsenSys, and multiples M&A moves in the crypto world. Today's guests include: Ed Cooper - Revolut, Michael Coletta - London Stock Exchange Group, Rhain Lewis - London Womon in Bitcoin, and Aman Kohli - DXC. All this and much more on today's Blockchain Insider!

44min listen
400
podcast
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Fintech Insider

400. Insights: Love and partnerships in fintech

In a Valentine's Day and episode 400 special, hosts Leda Glyptis, David Brear and Jason Bates get together to talk about the things they love most about this industry and their favourite fintech partnerships. Later in the show, they're joined by some friends of the podcast who also share some of theirs!

55min listen
59
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Insurtech Insider

59. Modern Insurance - Build a better product!

Nigel Walsh is joined by a panel of guests to talk through how insurance is evolving and changing in our modern world. All this and much much more on today's Insurtech Insider!

44min listen
399
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Fintech Insider

399. Will Goldman Sachs and Amazon conquer the SMB space?

Leda Glyptis and David Brear are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Could Goldman Sachs and Amazon join forces on small business lending?, two more payments giants are consolidating, and banker busted for allegedly filching food.

1h06 listen
399
podcast
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Fintech Insider

399. News: Will Goldman Sachs and Amazon conquer the SMB space?

Leda Glyptis and David Brear are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Could Goldman Sachs and Amazon join forces on small business lending?, two more payments giants are consolidating, and banker busted for allegedly filching food.

1h06 listen
132
podcast
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Blockchain Insider

132. Central bank digital currencies are so hot right now

We. Are. Here. Today we bring you: will banks bet big on central bank digital currencies?, more execs leave Swiss stock exchange SDX, and Ripple eyes IPO. Simon Taylor hosts and is joined by Eric Van der Kleij, CEO of Frontier Network and Andrew Smith, CTO at RTGS.All this and much more on today's Blockchain Insider!

51min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen