Global

Article
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Culture

Storytelling in Business: Tell a Story Worth Hearing

For many large financial institutions, cloud is, increasingly, the answer. Not that they’re necessarily sure what the question is, but the answer is definitely cloud.

5min read
Article
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Payments

Why iZettle’s exit strategy u-turn is so disappointing

When news broke a week or so ago that, Swedish payment fintech, iZettle planned to IPO this year, I pondered whether it would be the first of a flood of European fintech IPOs. We now know it won’t.

5min read
Article
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Podcast

Santander Stands Alone: A New Brand For Digital

In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski examines the new set of authentication requirements and asks if consumers and their bank are prepared.

5min read
Article
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Podcast

Oakam CEO Frederic Nze Talks Financial Inclusion

Biggest nothing-statement of the year: onboarding is important. As I recently covered here, over 50% of digital retail banking customers got bored and switched off before they’d finished in 2020. Not a great stat.

5min read
Article
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Banking

Innovation Lab Theater: No Room For Thought

I think we’re all agreed that innovation is crucial to the continuing success of any organisation. But what does innovation really mean?

5min read
Article
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Banking

Digitisation, Digitalisation and Being Truly Digital

This year we’ve made a true commitment to double down on our D&I efforts across 11:FS, starting with a company-wide discovery phase led by Elysian, looking into the current makeup of the business and piloting a survey to dive deeper into the thoughts and opinions of our Elevens. 💭

5min read
Article
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Podcast

Insta-Pay: Instagram Offers One-Stop Shopping

InsurTech is an industry that’s really taken off in the last few years with many different tech and AI developments and new challengers springing up, as talent breaks away from incumbents to go it alone. We thought it was the perfect time to discuss all the new developments in a brand new podcast.

5min read
Article
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Banking

HSBC Group COO, Andy Maguire Explains Why Fintech is the Future of Banking

Despite attempts to portray the opposite, traditional financial organisations are struggling to innovate. In fact in many cases they are having to spend a fortune simply to stand still. As we highlighted in our recent report, this is due to three principal reasons:

5min read
Article
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Podcast

Fintech Insider News: Debutantes and Diversity

Picking apart the week on the Fintech Insider News show alongside hosts Sarah Kocianski and David M. Brear are Lucy Woolfenden, Marketing Director at Yolt and Pol Navarro, Digital Innovation Director at TSB. Sarah also catches up with Alex Park, Digital Director at Metro Bank for a one to one interview. Listen here for the episode in full, stream it below or read on for extra insights.

5min read
Article
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Data

Marketing in Fintech: What You Need to Know

Long-time supporter signs as lead sponsor for the expanded second season of the Fintech League.

5min read
Article
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Banking

The Cult of the Legacy Core Banking System Migration

Omnichannel is the king of the buzzwords in retail banking. It’s the idea that “customers should receive a consistent seamless service across all channels.” In this utopia the branch, phone, web, and mobile app all come together as one. But if you’re a fan of omnichannel, you might want to sit down, because I’ve got some bad news.

5min read
Article
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Podcast

Fintech Insider News: Underserved and Overcharged

Our third After Dark event was a our 2017 wrap up Christmas Special – a festive fintech event, looking back on the last year in the industry, and looking forward to 2018, with some very special guests, and the return of the Fintech Wall of Emoji!

5min read
Article
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Open Banking

11:FS Releases the Beginner’s Guide to Open Banking

11:FS is pleased to announce that today we are launching the beginner’s guide to Open Banking! It’s a hot topic in the fintech space at the moment and users need to know what they’re getting themselves into.

5min read
Article
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Banking

Microsoft Partners with 11:FS

Simon Taylor interviewed Mike Kelly, CEO and founder of Curl for Fintech Insider, a new payments network. They discuss Curl’s origin story, their payments network and how Open Banking is going to make a huge difference. Listen to the interview in full on the podcast here or stream it below or catch the highlights on YouTube.

5min read
Article
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Financial inclusion

Financial Inclusion and Why it's Necessary for Everyone

When the World Bank launched a focus on financial inclusion in 2011, about 2.5-3 billion people lacked access to even the most basic financial services. Since then, dramatic progress has been made. Between 2011 and 2014 an astonishing 700 million people gained bank accounts (twice the population of the US). In the latest World Bank Findex report, it was stated that a further 8% of the world opened an account.

5min read
396
podcast
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Fintech Insider

396. Insights: Do consumers care about Open Banking?

Sarah Kocianski is joined by some great guests to discuss the first 2 years of Open Banking in the UK - what's worked, what hasn't and how many more opportunities and innovations are yet to come.

52min listen
395
podcast
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Fintech Insider

395. News: Has Open Banking failed?

David Brear and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Open Banking passes a million customers on its second anniversary, shakeups at RBS as Bo exec to step down, and BlackRock to shift away from fossil fuel investments.

1h15 listen
394
podcast
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Fintech Insider

394. Insights: The future of investing

In this week's Insights show, Adam Davis is joined by some great guests to discuss the future of investing.

51min listen
131
podcast
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Blockchain Insider

131. The digital dollar

We. Are. Here. Today we bring you: The currency cold war, tokenising your future income, and when will we see a digital dollar? All this and much more on today's Blockchain Insider!

43min listen
393
podcast
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Fintech Insider

393. News: Visa buys Plaid - the first megadeal of 2020

Fintech Insider is stateside this week as hosts Will White and Sam Maule are joined by a panel of great guests to talk about some of the most interesting stories of the last 7 days, including: Visa acquires Plaid in $5bn deal, banks tell us how they did in Q4 2019, and the new bank for the 60+ set.

58min listen
392
podcast
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Fintech Insider

392. Insights: VC Roundtable: What makes a good fintech investment?

Simon Taylor is hosting solo this week and is joined by some great guests to talk about the future of fintech VC investment.

50min listen
57
podcast
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Insurtech Insider

57. Direct to Consumer insurance - The battle of niceness

In the first Insurtech Insider episode of the year, host Sarah Kocianski is joined by a panel of guests to talk through how the direct-to-consumer insurance model has evolved in a digital-first world. All this and much much more on today's Insurtech Insider!

53min listen
130
podcast
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Blockchain Insider

130. Crypto M&A & Telegram's Terrible 2020

We. Are. Here. Today we bring you: Where Libra go from here, Telegram’s TON takes another blow, and the Venezuelan President is all in on petros. All this and much more on today's Blockchain Insider!

38min listen
389
podcast
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Fintech Insider

389. Interviews: Kosta Peric, Financial Services for the Poor, Gates Foundation

Laura Watkins is at Fintech Connect 2019 at the ExCeL London where she is joined by Kosta Peric, Deputy Director of Financial Services for the Poor at the Bill & Melinda Gates Foundation.

37min listen
388
podcast
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Fintech Insider

388. 2020 Predictions

Sarah Kocianski and Adam Davis are joined by some returning guests to predict all the things that could happen in the fintech world in 2020!

57min listen
129
podcast
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Blockchain Insider

129. Top 10 Blockchain and Crypto Predictions

We. Are. Here. Today we bring you predictions! Host Simon Taylor is joined by Mike Dudas and the pair are predicting all the things that could happen in the world of blockchain in 2020.

50min listen
128
podcast
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Blockchain Insider

128. Has crypto grown up?

We. Are. Here. Today we bring you: a live panel from this year's Money20/20! We also have some incredible interviews with Asaf Meir, CEO at Solidus Labs and Max Boonen, CEO at B2C2.

53min listen
56
podcast
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Insurtech Insider

56. 2020 industry predictions

Sarah Kocianski and Nigel Walsh are joined by some returning guests to predict all the things that could happen in the insurtech world in 2020!

47min listen
385
podcast
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Fintech Insider

385. News: Does anyone trust banks anymore?

David Brear and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: RBS to pay £40 million for foreign exchange rigging, WeLab raises $156 million ahead of virtual bank launch, and MasterCard launches mobile gift card ahead of Christmas. All this and much more on today's Fintech Insider News!

1h03 listen
384
podcast
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Fintech Insider

384. Insights: The top fintech stories of 2019

On this week's insights show, David Brear and Simon Taylor sit down to reminisce about the past 12 months of fintech. As always, they are joined by an incredible panel of guests and together they take a look back at 2019's most notable fintech stories.

55min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen