Global

Article
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Banking

Sport makes for better business people

Today sees the launch of Starling’s new joint account feature on its customer accounts. They’re only available to existing Starling customers so you’d better join up if you want to take advantage. We invited Starling’s Lead Engineer, Sam Everington and Chief Platform Officer, Megan Caywood into the office to show us how it works. Click play below to see for yourself.

5min read
Article
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digital transformation

Why disruption means agility has taken on new meaning

Mutually Assured Destruction is a military state of reciprocal deterrence. When it comes to innovation in banking, it’s been a case of Mutually Assured Disruption.

5min read
Article
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Banking

Leda Writes for Fintech Futures: Trust as renewable energy

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week she tackles feedback and offering advice, solicited or otherwise.

5min read
Article
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jtbd

The difference between good and great

When did you last pay for something in cash? If you can’t remember, you’re not alone.

5min read
Article
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Culture

Leda Writes for Fintech Futures: The subtle art of holding yourself accountable

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to the view from your desk. But this isn’t a blog about facilities management.

5min read
Article
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digital transformation

David the fintech vs Goliath the bank

Incumbent banks are losing. It’s no secret that challenger banks are taking advantage of the opportunities that incumbents have left on the table. But what if that could change?

5min read
Article
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PSD2

One year on: Open Banking

Four years ago, policymakers in the UK and EU took the first steps to enshrine open banking into law, but now we’re at a turning point for digital adoption and the old ways of working aren’t working anymore.

5min read
Article
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Culture

Leda Writes for Fintech Futures: Self care tips for corporate change makers

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week it's all about a word we've heard and spoken more than any other over the last few months - 'normal'

5min read
Article
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Innovation

How we started Fintech Insider

Awards?! ‘Yay’, I hear you say. But it’s not like this wasn’t a crowded market already, so surely this is nothing new, right? Check out more details on our awards show here.

5min read
Article
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Banking

Leda Writes for Fintech Futures: The era of indulgent clients is over

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she returns to the topic of gender.

5min read
Article
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Banking

Don't eat it all at once: Snack size core banking transformation

At some point for every product, you’ll have gone through an initial period of exciting discovery. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
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Banking

How Australia is banking on new competition

By Michael Douglas, Vice President, Strategy, Galileo

5min read
Article
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Blockchain

Will blockchain replace core banking in 2019?

TL;DR None of the challenger banks use blockchain, the guy who’s leading the most popular smart contract platform (Ethereum) say’s it’s a bad idea. So, I mean read on…but. No, don’t use a blockchain or smart contracts for the love of god.

5min read
Article
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careers

Leda Writes: The Venn diagram of doom

I’d like to start this by stating that Africa is not a monolith and for the purpose of this post, I’ll be zeroing in on the East and West African markets. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
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Blockchain

Our 2019 crypto predictions

It’s been an incredible year for fintech, but one thing’s for sure. 2019 is going to be an even wilder ride.

5min read
1070
podcast
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Fintech Insider

1070. News: Enfuce report calls for more payment choice, Acquired backs UKPI, and TransferMate embraces stablecoins - Live from Money20/20 Europe

Host Ross Gallagher - Head of Ventures at 11:FS- is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

60min listen
1069
podcast
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Fintech Insider

1069. Insights: Can stablecoins escape the fintech bubble? - Live from Money 20/20 Europe

Are stablecoins actually breaking into the mainstream financial system - or are they still largely trapped inside the fintech bubble?

47min listen
1068
podcast
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Fintech Insider

1068. News: Monzo drops millions on growth, Mastercard and QNB expand into Syria, and Legacy rethinks charitable giving

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1066
podcast
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Fintech Insider

1066. News: OpenAI enters finance, Revolut pushes into wealth, and Primer raises $100m

Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

60min listen
1065
podcast
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Fintech Insider

1065: Insights: Is agentic AI the future of investing?

As AI moves from supporting investment decisions to making them, what happens to trust, accountability, and control?

51min listen
1064
podcast
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Fintech Insider

1064. News: Paymentology raises $175m, Alipay hands shopping to AI, and the FCA probes digital wallets

Host Laura Watkins - Director of Media and Marketing at 11:FS- is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

54min listen
1063
podcast
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Fintech Insider

1063. Insights: Can traditional banking survive the AI era?

In this episode of Fintech Insider Insights, in partnership with Backbase, David Brear is joined by Jouk Pleiter, CEO & Founder of Backbase, to explore why banking may be approaching a breaking point in its architecture.

51min listen
1061
podcast
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Fintech Insider

1061. Insights: The advice gap: Are banks helping customers or protecting themselves?

Advice is regulated and personalised. Guidance is broader and safer - but that line is starting to blur.

46min listen
1060
podcast
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Fintech Insider

1060. News: NatWest, HSBC & Lloyds face new rules, Adyen drops €750m and Revolut steps into the real world

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1058
podcast
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Fintech Insider

1058. News: Revolut’s $200bn ambition, TikTok’s creator card, and Lloyds digitises homebuying

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

58min listen
1057
podcast
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Fintech Insider

1057. Insights: From inertia to advocacy: Rethinking customer loyalty in fintech

What does customer loyalty really mean in financial services - and has it ever been real? In this episode of Fintech Insider Insights, Kate Moody is joined by Rosie Lee, Jas Shah, and Alex Johnson to unpack the shifting nature of loyalty in a world where switching is easier than ever.

52min listen
1056
podcast
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Fintech Insider

1056. News: AI is everywhere: FCA's open finance roadmap, Google’s Global AI, and the Lloyds' boardroom

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

65min listen
1055
podcast
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Fintech Insider

1055. Insights: What happens when embedded finance grows up? With Pleo and Mastercard

In this episode of Fintech Insider Insights, in partnership with Pleo, host Benjamin Ensor is joined by Jeppe Rindom (Co-Founder & CEO at Pleo) and Tulsi Narayan (EVP, Commercial and New Payment Flows, Europe at Mastercard) to explore the next phase of embedded finance — as it evolves from a handy feature into critical infrastructure.

45min listen
1054
podcast
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Fintech Insider

1054. News: Jamie Dimon raises the alarm, Barclays brings back branches, NatWest and Sainsbury's join forces

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

71min listen
1053
podcast
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Fintech Insider

1053. Insights: Agentic payments: Revolution or just better orchestration?

Benjamin Ensor is joined by Rory O’Neill, Sahar Attaripour, and Sam Boboev to explore the rise of agentic payments - a fundamental shift from executing transactions to delegating intent.

56min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen