
So about 350 days ago I made some predictions about how 2019 would shape up. Here I’ll break down how accurate, or not, I was. TL:DR - pretty damn accurate.

Niall Cameron joined David Brear on Fintech Insider to discuss HSBC, innovation and partnering with fintechs. We found out his views of how incumbents can best work alongside and partner with fintechs in the changing digital space:

As a uni student, it drove Ollie Purdue crazy that his bank couldn’t provide him with basic info to help manage his financial life. How much money was he likely to have at the end of the month? Could he cut back on work and have more fun – or did he need to increase his hours to pay the bills? At age 20, he founded Loot to create a better banking experience that used data in a smarter way. In episode 232 of FinTech Insider, Ollie, CEO of Loot, shares the story behind his company, including how he got bank execs to talk to him when he was still in school.

The 11:FS research team is in the midst of building out an internal platform that has some elements of gamification (and because we see a lot of products coming through our benchmarking tool 11:FS Pulse which make use of it), I’ve been spending a bit of time considering the topic.

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to careers, indecision and the Venn diagram of doom.

I was recently asked whether digital transformations meant partnerships will become obsolete. In fact, I think quite the opposite - banks who don’t use partnerships will become obsolete.

If you’ve been listening to the news at all in the last few months, you’ve likely run across the term Open Banking – a lot. The internet is awash with articles, thought pieces, blogs, books and podcasts on Open Banking. It’s a full-time job keeping up with the latest trends and following the right people. That’s why at 11: FS we’ve put together the authoritative resource on Open Banking. Whether you’re new to Open Banking or a bonafide guru, we’ve cut through the noise to bring you the go-to guide.

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to Wonder Woman, technology without heart and why love is key to innovation.

If you’re a banker, particularly a retail banker, last year was like the longest pre-fight build up we’ve ever seen. Unless you’ve been living under a rock, you will know that this year four new challenger banks will finally come to the UK market in the form of Monzo, Atom, Starling, and Tandem. They were the constant drum beat in the background while you were making your roadmaps and planning your transformations; the constant understanding that winter was coming.

Much has been written about how Open Banking has announced itself with more of a whimper than a bang, since going live at the beginning of 2018.

Each week, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week her attention turns to failing and terrible advice.

If you look at the Trustpilot reviews for Plum (the UK savings app), one thing stands out. People don’t talk that much about the product; instead, they proudly declare how much they’ve saved.

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week, she tells us the best way to avoid frustrated ambition and missed opportunities.

Software has been around for some time, but it was the explosion of mobile phones that changed the dynamic and timeline of building new products. In Europe alone, fintech app usage is up 72% since the start of the pandemic. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

If all the bits of your car lived in different countries, and you had to ship them to your house and assemble them every time you wanted to drive somewhere – it would get a bit annoying right? You would question why anyone thought this was an acceptable way of building something so critical.

Host Ross Gallagher - Head of Ventures at 11:FS- is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

Are stablecoins actually breaking into the mainstream financial system - or are they still largely trapped inside the fintech bubble?

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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As AI moves from supporting investment decisions to making them, what happens to trust, accountability, and control?

Host Laura Watkins - Director of Media and Marketing at 11:FS- is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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In this episode of Fintech Insider Insights, in partnership with Backbase, David Brear is joined by Jouk Pleiter, CEO & Founder of Backbase, to explore why banking may be approaching a breaking point in its architecture.

Advice is regulated and personalised. Guidance is broader and safer - but that line is starting to blur.

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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What does customer loyalty really mean in financial services - and has it ever been real? In this episode of Fintech Insider Insights, Kate Moody is joined by Rosie Lee, Jas Shah, and Alex Johnson to unpack the shifting nature of loyalty in a world where switching is easier than ever.

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

In this episode of Fintech Insider Insights, in partnership with Pleo, host Benjamin Ensor is joined by Jeppe Rindom (Co-Founder & CEO at Pleo) and Tulsi Narayan (EVP, Commercial and New Payment Flows, Europe at Mastercard) to explore the next phase of embedded finance — as it evolves from a handy feature into critical infrastructure.

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

Benjamin Ensor is joined by Rory O’Neill, Sahar Attaripour, and Sam Boboev to explore the rise of agentic payments - a fundamental shift from executing transactions to delegating intent.

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
It's not just a buzzword.
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

