
Behavioural design is the process of using psychological insights into how people think and act irrationally, to design better products and services. Sounds good, right? But…er… what does that actually look like?

Businesses are slowly awakening to the idea that it's time to consider new sources of growth when it comes to securing their futures. They’ve realised that, sometimes, designing the most engaging customer value propositions requires leaning on the brand strength of other players outside of your domain.

Buy Now Pay Later (BNPL) is one of the hottest trends in fintech. The concept of 0% finance has been around for decades, but it’s caught fire in the last 3 years with new market entrants like Affirm, Afterpay and Klarna transforming how this works for consumers in an e-commerce setting. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

While FinTech folk salivate – and the big banks bloviate – about PSD2 and the open banking reforms coming our way in 2018, we wondered whether those outside of this bubble will actually notice? What does PSD2 actually mean for customers?

A Black-owned bank is defined as one in which at least 50% of voting shares are owned by African-Americans. They’re a dwindling force in the States today.

Throughout history, humans have found direction from statements of intent that suggest 'better' ways of living.

The first episode of our brand-new video series, Decoding: Banking as a Service, is live! If you missed it, catch up here. Here’s a rundown of the episode if you prefer reading to watching 📖

Nothing’s worse than not having any options, but having too many can be just as bad.

We now live in a world where almost anyone can build and launch innovative, regulated financial products as easily as they can create a Shopify page - that’s the magic of Banking as a Service (BaaS).

As 11:FS wraps up its 5th year in business, we can’t help but think about what the next 5 will look like. And our ambitions are big. It’s only just on the right side of scary.

Richard Brown, CTO at R3, says that blockchain allows us to, for the first time, build systems and technologies that run between different organisations that don’t trust each other and bring them to consensus. This means potentially significant savings for financial services, especially in file reconciliation and manual activity. For blockchain to succeed in finance, multiple firms must work together, and Corda is helping to do just that.

As we roll into 2018 thoughts inevitably turn to the big themes that we might expect (and hope) to see for user experience in the financial services industry this year.

Jobs To Be Done (JTBD) is a theory. Its main aim is to explain why customers start - and stop - using different products and services in the market. Stripped down to the essentials, it’s a fairly straightforward concept first introduced by Harvard professor Clayton Christensen that can be adapted into a useful tool for product development.

Good working culture is impossible without motivation. Therefore, it is essential to follow a model of organisation design that supports the conditions in which motivation can be maximised.

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to planning for the future, accountability and caring about everything.

We. Are. Here. Today we bring you: A $120m ‘Digital IPO,' Crypto Catches Mastercard’s Eye, 98% of Bitcoin is used for legal things, and so much more!

Sarah Kocianski and Nigel Walsh are joined by 11:FS newly appointed Chairman, Shaun Meadows to talk about the newly published report Quarterly InsurTech Briefing Q2 2019!

Jason Bates and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Nubank’s $400 MILLION mega-round pushes their valuation to $10 billion, US women pay 18% more in banking fees than men and noel edmonds reaches compensation deal with Lloyds over scam! All this, and so much more on today's episode!

In today’s show, Sam Maule is joined by some awesome guests from Fifth Third Bank in their offices in Cincinnati to talk about all things digital transformation in the US!

We. Are. Here. Today we bring you: The IRS are coming for your crypto, Russian Bitcoin Thief Sued, Could China Rival Facebook’s Libra, and so much more!

David Brear and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: Robinhood’s 7x unicorn valuation following a new funding round, Alibaba eyes US domination, how do you tally up your gold and so much more!

In this weeks episode, David Brear and Leda Glyptis are joined by Atom Bank, and their Strategic Board Advisor, will.i.am, for a takeover show. They talk about all things Atom, AI, trust and data as commodities, as well as so much more!

We. Are. Here. Today we bring you: David Marcus Makes Senate Plea, SWIFT go Supersonic in Singapore, and Who let the DAWGs out! All this and much more on today's Blockchain Insider.

Sarah and Nigel are joined by some fantastic guests today to talk about Fintechs and Insurtechs teaming up!

David and Sarah are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: British fintech booms with 2019 set to be a record year for investment, SoftBank bets big in South America, and Facebook to be fined $5bn! All this and much more on today's Fintech Insider News!

In today's episode, we bring you an amazing interview with John Glen MP, Economic Secretary to the Treasury! David Brear meets him at Her Majesty's Treasury, to talk about his role, what excites him about London's booming fintech scene and so much more!

We. Are. Here. Today we bring you: Keep Big Tech out of Finance, Binance burns bucketload of BNB, and Trump hates Bitcoin. And Libra! All this and much more on today's Blockchain Insider.

Simon and Laura are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: Deutsche Bank braced for severe cull as head quits, Government-owned bank 'forging signatures' in repossession cases, and Fintech is the ‘new normal' with 55% of consumers regular users! All this and much more on today's Fintech Insider News!

In today's episode, we bring you an interview with Michael Jaconi, CEO of Button! Sam Maule meets him in a New York penthouse, to talk about all things Button!

We. Are. Here. Today we bring you: Brazilian bank, Tezos and $1 Billion, IBM tries to make paper the past, and Swiss STO's. All this and much more on today's Blockchain Insider!
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

Fintech Marketing Podcast Season 2: Coming soon

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

