
I’ve poked fun at banks and fintechs, but now it’s time to take on the consultancies. Sometimes it can feel like you’re spending your money on bad advice and worse decisions. Sometimes you are.

Leveraging consumer trust is an important tool for all brands. Businesses are starting to take note and realising that in today’s all encompassing landscape, one product offering simply isn’t enough anymore.

There have always been everyday tasks that seem complex, boring or too disinteresting for us to give them our full attention. Whether that’s as simple as ironing your laundry or as time consuming as learning a new language, often we’ll lack the drive or willpower to overcome the initial inertia to progress. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

While the concept of embedded insurance is not new, Hiscox’s Alex Wheal says changes to data sharing mean the opportunities could be boundless.

Last week I spoke to friends of 11:FS to discover the 11 stupidest things banks do. It was more popular than any of us expected. It even compelled 11:FS Co-Founder, Simon Taylor to write a love letter to the big banks telling them how they can do better. Here at 11:FS we felt like maybe we’d been a little harsh on our incumbent friends. So, I decided to write another list, reaching out to both the wider fintech community and all our followers to find out the 11 stupidest things fintechs say and do.

Jeff Tijssen has spent his entire career in financial services and worked at many major banks before coming on board at 11:FS. He’s our Head of Consulting and you may have heard him on a few of our Fintech Insider podcasts or know him from working with us on one of our many secret projects. I took a moment to sit down with Jeff and talk to him about transforming big business, where the pain points are for the big businesses and why it matters.

There’s an old saying: The reason God was able to create the earth in 6 days and rest on the 7th is because they didn’t have millions of customers and legacy systems. That said, millions of customers and legacy systems can lead to some odd practices that never get questioned. I hear it a lot from people who work at big banks; change is hard, change takes time and getting something delivered no matter how small is a giant victory. This is what inspired our listicle last week. Many of us at 11:FS have been there one way or another, and we’re inspired by the fact that there’s so much to do in digital banking (It is still only 1% finished after all). So this blog post is a love letter, to those of you in the big organisations, trying to get shit done but feeling hamstrung.

Fintech Insider: After Dark is back, if you hadn’t been paying any attention to the slew of promo material we’ve been putting out then you missed your chance to attend the live recording, drink free beer, have a slice of pizza, and attend the most fun event in the fintech calendar. But it’s okay, I’ve got you covered with a quick roundup of what happened at the show, and you can hear the recording of both shows on today’s podcast at 4pm. I’ll bring you a few behind the scenes snippets of what happened at After Dark VI and let you know all about the very special live-show only pieces we do for our fans.

Here at 11:FS we talk a lot about how Digital Banking is only 1% Finished, jobs to be done, and many other topics on how big banks get things wrong. But sometimes just hearing the theory isn’t enough. So I spoke to bankers, insiders, fintechers, associates, customers, and researchers – all anonymously – who have given me swathes of real world examples of the stupid shit banks do. Here’s the 11 best…or worst, depending on how you want to see it. This list took a fair while to compile so if you’ve got something you want to add send me a message and maybe we’ll do a part two.

It’s not obvious when you need to start shifting your startup marketing tactics to scaleup tactics. There isn’t a Companies House date or valuation point where it’s clear that you’ve entered the next phase.

You can catch the full Fintech Insider discussion on the news today at 4pm on the podcast here (go subscribe now, why are you waiting? You know you need to know this stuff asap).This week we had a great show as per usual with some really fun discussions on a lot of key stories in the fintech space. Our CEO David M. Brear and Principal Consultant Ross Gallagher sit down with our guests Eric Fulwiler, Executive Director of VaynerMedia and Teana Baker-Taylor, Chief Marketing Officer of Coinfloor.For our deeper dive this week I’m taking a closer look at a fintech issue at home that’s been upsetting many in the fintech space for quite some time. Delays to the RBS funding scheme persist, this time due to senior hires.

It’s been 8 long years since Paul the Octopus passed away. Purveyor of predictions, he managed to correctly foresee Spain as the 2010 World Cup winners. So, how does the most advanced AI machinery in finance stack up against the seemingly magical powers of Paul the Octopus? There’s also the recent predictive piggie Mystic Marcus who wasn’t quite as accurate as the beloved octopus… Stay tuned for more on this topic very soon, as this Friday we release our podcast on AI that you’ve been asking for.

Chase ’s digital-only bank, Finn, launched nationwide in the U.S. a few weeks ago, to piqued interest from fintechs and banks alike. It’s by no means the country’s first digital only bank—Ally and Simple have been around for years—but it has won the race to be the first nationwide digital brand from the United States’ banking giants. (Citi has plans to launch a “national digital bank” soon, while Wells Fargo’s Greenhouse is due to come out of beta in the near future.)

When the world’s most famous VC firms move you should pay attention. a16z is the firm most synonymous with Silicon Valley, big tech and venture capital. Now they’re coming to crypto with a $300m Fund. If crypto is dead, then maybe now crypto is much much more interesting than it was 6 months ago. After the winter comes the spring…

You can catch the full Fintech Insider discussion on the news today at 4pm on the podcast here (go subscribe now). This week we had a great show: Simon Taylor and Sarah Kocianski sit down with our guests Editor in Chief of Computer Weekly, Bryan Glick, Business Development at Bud, Nina Mohanty, and 11:FS Pulse Analyst, James Safford to discuss all things fintech.For our deep dive this week, we’re taking a closer look at what happened in Zimbabwe after EcoCash suffered a two-day crash; effectively stopping all payments for the nation.

David Brear and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: N26’s US launch, Revolut’s big bank new hires, and: CEO’s sneakers - KSwiss’ new range just for CEOs! All this and much more on today's Fintech Insider.

Leda Glyptis and Simon Taylor are joined by some great guests on this insights show, where we take a deeper look at payments, specifically cross-border payments and where the innovation is coming from in this space.

We. Are. Here. Today we bring you: Carney wants reserve currency, Banking licenses for all AND Who’s making money in crypto? All this and much more on today's Blockchain Insider!

David Brear and Will White are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Apple Card Launches For Everyone, Global fintech investment falls sharply and NatWest hid a data breach from customers. All this and much more on today's Fintech Insider News.

We. Are. Here. Today we bring you: When Bakkt? September actually, Barclays ends partnership with cryptocurrency exchange Coinbase and Crypto Exchange Binance Announces New Stablecoin Initiative. All this, and so much more on todays Blockchain Insider.

Nigel Walsh is joined by a host of fantastic guests to talk about the latest and greatest news in the insurtech sphere!

Simon Taylor and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Remedies Pool C winners are revealed, Goldman Sachs dips into subprime lending with the Apple Card and NatWest trials voice banking with Google Home! All this and so much more on today's Fintech Insider News.

David Brear is joined by Nick Ogden, fintech "founding father" and co-founder of Worldpay, to talk about some great topics, including the businesses Nick's founded and run, where he sees fintech in 5 years, what are the most important things he's learnt during his successful career and so much more!

We. Are. Here. Today we bring you: China’s Digital Currency, Mastercard make more blockchain moves, Kakao go Cuckoo for Crypto, and so much more!

Jason Bates and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: America to get real-time payments by 2024, Klarna’s multi-billion dollar valuation, and Taiwan joins Asia's digital banking push with three new virtual licenses!

Today's host, Ryan Garner is joined by some expert guests to bring you the latest episode of Fintech Insider Insights! Today we'll be focusing on everything JTBD, with insights from guests that know all about this space.

We. Are. Here. Today we bring you: A $120m ‘Digital IPO,' Crypto Catches Mastercard’s Eye, 98% of Bitcoin is used for legal things, and so much more!

Sarah Kocianski and Nigel Walsh are joined by 11:FS newly appointed Chairman, Shaun Meadows to talk about the newly published report Quarterly InsurTech Briefing Q2 2019!

Jason Bates and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Nubank’s $400 MILLION mega-round pushes their valuation to $10 billion, US women pay 18% more in banking fees than men and noel edmonds reaches compensation deal with Lloyds over scam! All this, and so much more on today's episode!

In today’s show, Sam Maule is joined by some awesome guests from Fifth Third Bank in their offices in Cincinnati to talk about all things digital transformation in the US!

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

