Global

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challenger banks

First-mover advantage in SMB banking

Content marketing. Feels like ages we’ve been throwing this term around, doesn’t it? The term was first coined in 1996 (25 years ago!), and sometimes it feels like many brands are still using the same content marketing playbook from five if not ten years back.

5min read
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Culture

Student Finance: Five useful products

With over one million students studying away from home during the 17/18 academic year, managing budgets and expenses is an ever-increasing need.

5min read
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Culture

How many customers do fintechs really have?

Messaging has redefined the way we interact with one another. Now, it could do the same with the ways we engage with banks...

5min read
Article
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Culture

For the love of money, why didn’t I do that?

I was once told by a very senior guy at a global bank that my attempts to create impact were ‘a bit socialist’. This statement represents an inter-generational misalignment on the expected role of financial services in society. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
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Podcast

Creating and defining relationships in fintech

A few weeks ago I wrote about how banks and fintechs need to work together. Evidently some are taking notice and learning from each other.

5min read
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Culture

Billions Spent: Where Has It Gone?

Every senior executive knows they need digital, every bank is spending billions on digital projects. So, why has so little digital transformation actually occurred?

5min read
Article
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Culture

Student Finance: Sorting Out Household Bills

Despite global economic headwinds, rising prices and over half of consumers now precisely tracking their subscription spend, 89% of businesses are optimistic about recurring revenue growth for the year ahead. They predict changing customer demand is the top factor that will impact profitability.

5min read
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digital transformation

False Certainty: The Monolith Made Me Do It

You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. It’s been a week so that means we’re back to doing a deep dive on a slightly different story from the news show. I think this one’s a little more exciting than the bigger stories if truth be told. For analysis straight from industry experts subscribe to our podcast Fintech Insider CEO David M. Brear and Sarah Kocianski sit down with Monty Munford and CEO of Onfido Husayn Kassai to discuss all things fintech news, and this week we’re giving you a closer look at the FCA’s regulatory sandbox.

5min read
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11:FS

What are the challenges facing the modern Delivery Lead?

Are consumers experiencing the downside of a booming consumer lending industry?

5min read
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challenger banks

Who cares that they're called challenger banks?

What is a challenger bank? Who are they actually challenging and does the name even make sense?

5min read
Article
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11:FS Pulse

The Solution to SMB Finance Woes?

The creator economy is defined by SignalFire as the class of business built by independent content creators, curators and community builders, as well as the software and finance tools designed to help them with growth and monetisation.

5min read
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Podcast

Global Fintech Innovation Network: Beyond the Sandbox

The first adopters in the digital banking world are beginning to use native iOS features to enhance the customer experience. With Touch ID now a hygiene feature, we are seeing banks introduce and improve upon their Force Touch capabilities. And in the past few months, a handful of brands have taken things to the next level by offering Siri and Messages payments (albeit with a few kinks in the journey). In this article we explore how banks are going native.

5min read
Article
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Culture

Digital is a small team sport

A three-part series by 11:FS Non-Executive Director, Lisa Gansky Part 1 – The 3 steps of Digital Transformation

5min read
Article
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Design

Banks need to be smarter not move faster

Banks are plagued by a litany of archaic processes and outmoded design. That was just about bearable before the digital age, but is there any room for it today?

5min read
Article
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Financial inclusion

Why Fintechs Need to Focus on Financial Education for Customers

Financial education is vital to the success of many new fintechs. After all, if customers don’t know what they need then how are they going to know if a product is useful for them?

5min read
364
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Fintech Insider

364. Interviews: SIBOS 2019 Industry leader special

This week we bring you our final interview mashup from SIBOS 2019 at the Excel in London! This week we have the pleasure of bringing you two fantastic interviews with two industry leaders!

50min listen
117
podcast
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Blockchain Insider

117. Blocking Libra left and right

We. Are. Here. Today we bring you: Zuck could be stuck, unless he testifies, Blockchain & Banking and The Nature of Money is Changing

46min listen
363
podcast
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Fintech Insider

363. News: Banking isn’t a side hustle

David Brear and Leda Glyptis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Transferwise is the latest UK fintech to take on the US, Revolut teams up with Visa to help them go global and a US Marijuana Banking Bill Passes House in Historic Vote! All this, and much more on today's Fintech Insider.

55min listen
362
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Fintech Insider

362. Interviews: International deep tech special

This week we bring you another interview mashup from SIBOS 2019 at the Excel in London! This week we are focussing on more international companies with a flavour of deep tech and infrastructure.

59min listen
116
podcast
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Blockchain Insider

116. Blockchain as an excuse

We. Are. Here. Today we bring you: EOS maker Block. One fined $24m by the SEC over unregistered securities saleSwiss Stock Exchange SIX lines up buyers for its Initial Digital Offering and Fidelity Digital Assets to Provide Custody for Bitcoin Derivatives Yield Fund. All this and much more on today's Blockchain Insider.

56min listen
50
podcast
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Insurtech Insider

50. A celebration of insurtech

On this weeks episode, we are celebrating our 50th birthday! To celebrate this milestone we’re joined by some of our most frequent returning guests from across the series to date! In today’s show we will be looking at the top news, topics and trends in insurtech over the last 50 episodes and going forward.

39min listen
361
podcast
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Fintech Insider

361. News: Listen to your customers!

Leda Glyptis and Simon Taylor are joined by some great guests, coming to you straights from SIBOS 2019 in London! Together they cover the most notable news stories from the last 7 days, including: SWIFT’s gpi, Alison Rose is appointed RBS new chief exec and Monzo bins off Monzo Plus! All this and much more on today's Fintech Insider.

59min listen
115
podcast
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Blockchain Insider

115. Bakkt to reality

We. Are. Here. Today we bring you: Swiss Stock Exchange SIX Launch Digital Asset Prototype, No Yuan for Libra and Bakkt Launches at a Snails pace… All this and much more on today's Blockchain Insider coming to you from SIBOS in London!

49min listen
359
podcast
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Fintech Insider

359. News: Cardmageddon

David Brear and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: SCA is here! (Kinda), GoCardless launches in the US, and accordingly to The Telegraph students are getting payday loans to help fund their love of avocado on toast. All this and much more on today's Fintech Insider News.

1h listen
358
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Fintech Insider

358. Insights: Financial Crime - The weakest link

David Brear, Will White and Nas Ahmed are joined by some great guests to talk about some financial crime on this insights show!

49min listen
114
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Blockchain Insider

114. Why do regulators hate libra?

We. Are. Here. Today we bring you: Santander settles big ethereum bond, Vitalik Buterin does some speaking and the Latest From Europe: Libra You’re not Wanted! All this and much more on today's Blockchain insider!

47min listen
49
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Insurtech Insider

49. The future of travel insurance

Sarah Kocianski and Nigel Walsh are joined by Paul Prendegast from Blink and Alex Rainey from Pluto to talk about everything travel insurance, and how some new interesting players are shaking up the way customers are covered when they travel!

42min listen
357
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Fintech Insider

357. News: The financial sector’s meltdown

Jason Bates and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Banks get taken by surprise by last-minute PPI claims, China’s richest man steps down from Alibaba and N26 Launch in Switzerland, but they do not support Swiss Francs! All this and much more on todays Fintech Insider!

58min listen
356
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Fintech Insider

356. Interviews: Erik Qualman, author of Socialnomics

Sam Maule is joined by motivational speaker and bestselling author Erik Qualman, to chat about his book Socialnomics, transforming technologies and the importance of competition in the financial industries!

31min listen
113
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Blockchain Insider

113. What is the value in bitcoin?

We. Are. Here. Today we bring you: Binance to land in the US, BAKKT Launch edges closer and maximalists can’t meme…...apparently. All this, and much more on todays Blockchain Insider.

41min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen