Global

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11:FS Pulse

Why is competitor research so important?

I think I speak for a lot of people when I say - homework is crap. Evenings after school are for watching Takeshi’s Castle, not studying Pythagoras’ theorem.

3min read
Article
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BNPL

Has fintech made us more resilient or vulnerable to economic shocks?

As part of the editorial process for Fintech Insider we review a lot of stories and see how media outlets report on challenger banks. Some recent pieces had the distinct feel of unhappy incumbent bankers lobbying hard to change the narrative.

4min read
Article
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Design

Making inclusive design more inclusive

You may have heard of Marcus, it’s been kind of a big deal. But why and how? We recently sat down with Boe Hartman, CTO at Marcus by Goldman Sachs, to get the inside story.

3min read
Article
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Unfiltered

Why are banks so scared of changing their tech?

Banks are having a midlife crisis. Their tech is at that stage where it’s old enough to gather regrets. Lots of them. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
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How loyalty broke and why web3 can fix it

Fintechs regularly provide updates on how many customers they have. Motivations for doing so are varied — garnering headlines, proving naysayers wrong, or right, keeping investors happy and so on. More interestingly, they also have a variety of definitions of “customer” that are not always clear.

5min read
Article
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Design

5 tips for designing purpose-first propositions in 2022

I think we can all accept that clear customer insight, the right business drivers, market opportunities, etc. should inform great proposition design.

3min read
Article
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Unfiltered

Fintech VCs must do more to help the LGBTQ+ community

If there’s one region that’s been bookmarked by every 2024 predictions list in terms of innovation and investment, it’s the Middle East. And as the region emerges as a fintech hotspot, its unique commitment to Islamic finance is drawing attention.

4min read
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Crypto

What does the future hold for crypto regulation?

Everyone’s got a bike these days, right? How many bikes would you admit to owning? Is your ‘multi-bike’ strategy paying off? Now ask yourself the same questions about your use of cloud.

4min read
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11:FS 3.0

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BNPL

How the Buy Now Pay Later landscape is shifting

As financial services continues to ride the digital transformation wave, there is a big problem emerging: recruiting the tech talent required to achieve the scale of change needed.

3min read
Article
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Unfiltered

Ignoring composability? Everyone’s paying the price

Brexit, GDPR, robo-regulation, fintech bridges, and envoys. Those were the big topics at the Treasury’s International Fintech Conference (IFTC) this year, held at Tobacco Dock.

4min read
Article
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Mortgages

Banks: Fix your mortgage process by becoming truly digital

This article was originally published in February 2021. In light of a looming cost-of-living crisis, soaring inflation and spiralling interest rates, we feel it’s more relevant now than ever. So, after a bit of tinkering, we’ve republished it. Enjoy.

4min read
Article
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Stocks

The fintech crash isn’t over…and that’s a good thing

Markets, from the UK through to Hong Kong and the US, have become highly competitive. With more choice than ever before, how do you make your proposition stand out?

5min read
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CBDCs

Is the CBDC hype legit?

2020 has seen plenty of fintech M&A - LendingClub buying Radius Bank, Intuit acquiring Credit Karma and of course with Visa buying Plaid. You might think the current crisis would reduce activity but it could create more opportunities.

3min read
Article
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Product marketing

Most people don’t know what product marketing is

One of the dirty secrets of the fintech and banking community is that everyone thinks that everyone else understands how it all works and that they’re the only one who doesn’t really get it.

4min read
364
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Fintech Insider

364. Interviews: SIBOS 2019 Industry leader special

This week we bring you our final interview mashup from SIBOS 2019 at the Excel in London! This week we have the pleasure of bringing you two fantastic interviews with two industry leaders!

50min listen
117
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Blockchain Insider

117. Blocking Libra left and right

We. Are. Here. Today we bring you: Zuck could be stuck, unless he testifies, Blockchain & Banking and The Nature of Money is Changing

46min listen
363
podcast
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Fintech Insider

363. News: Banking isn’t a side hustle

David Brear and Leda Glyptis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Transferwise is the latest UK fintech to take on the US, Revolut teams up with Visa to help them go global and a US Marijuana Banking Bill Passes House in Historic Vote! All this, and much more on today's Fintech Insider.

55min listen
362
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Fintech Insider

362. Interviews: International deep tech special

This week we bring you another interview mashup from SIBOS 2019 at the Excel in London! This week we are focussing on more international companies with a flavour of deep tech and infrastructure.

59min listen
116
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Blockchain Insider

116. Blockchain as an excuse

We. Are. Here. Today we bring you: EOS maker Block. One fined $24m by the SEC over unregistered securities saleSwiss Stock Exchange SIX lines up buyers for its Initial Digital Offering and Fidelity Digital Assets to Provide Custody for Bitcoin Derivatives Yield Fund. All this and much more on today's Blockchain Insider.

56min listen
50
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Insurtech Insider

50. A celebration of insurtech

On this weeks episode, we are celebrating our 50th birthday! To celebrate this milestone we’re joined by some of our most frequent returning guests from across the series to date! In today’s show we will be looking at the top news, topics and trends in insurtech over the last 50 episodes and going forward.

39min listen
361
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Fintech Insider

361. News: Listen to your customers!

Leda Glyptis and Simon Taylor are joined by some great guests, coming to you straights from SIBOS 2019 in London! Together they cover the most notable news stories from the last 7 days, including: SWIFT’s gpi, Alison Rose is appointed RBS new chief exec and Monzo bins off Monzo Plus! All this and much more on today's Fintech Insider.

59min listen
115
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Blockchain Insider

115. Bakkt to reality

We. Are. Here. Today we bring you: Swiss Stock Exchange SIX Launch Digital Asset Prototype, No Yuan for Libra and Bakkt Launches at a Snails pace… All this and much more on today's Blockchain Insider coming to you from SIBOS in London!

49min listen
359
podcast
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Fintech Insider

359. News: Cardmageddon

David Brear and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: SCA is here! (Kinda), GoCardless launches in the US, and accordingly to The Telegraph students are getting payday loans to help fund their love of avocado on toast. All this and much more on today's Fintech Insider News.

1h listen
358
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Fintech Insider

358. Insights: Financial Crime - The weakest link

David Brear, Will White and Nas Ahmed are joined by some great guests to talk about some financial crime on this insights show!

49min listen
114
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Blockchain Insider

114. Why do regulators hate libra?

We. Are. Here. Today we bring you: Santander settles big ethereum bond, Vitalik Buterin does some speaking and the Latest From Europe: Libra You’re not Wanted! All this and much more on today's Blockchain insider!

47min listen
49
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Insurtech Insider

49. The future of travel insurance

Sarah Kocianski and Nigel Walsh are joined by Paul Prendegast from Blink and Alex Rainey from Pluto to talk about everything travel insurance, and how some new interesting players are shaking up the way customers are covered when they travel!

42min listen
357
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Fintech Insider

357. News: The financial sector’s meltdown

Jason Bates and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Banks get taken by surprise by last-minute PPI claims, China’s richest man steps down from Alibaba and N26 Launch in Switzerland, but they do not support Swiss Francs! All this and much more on todays Fintech Insider!

58min listen
356
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Fintech Insider

356. Interviews: Erik Qualman, author of Socialnomics

Sam Maule is joined by motivational speaker and bestselling author Erik Qualman, to chat about his book Socialnomics, transforming technologies and the importance of competition in the financial industries!

31min listen
113
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Blockchain Insider

113. What is the value in bitcoin?

We. Are. Here. Today we bring you: Binance to land in the US, BAKKT Launch edges closer and maximalists can’t meme…...apparently. All this, and much more on todays Blockchain Insider.

41min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen