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The rise of the NeoTrust: making dying less expensive
In a landscape where it’s so easy for people to switch between digital products and services, brands are having to work harder to get into the customer’s mind, and more importantly - to stay there. Standing out from the crowd is as important as ever. So why do fintechs look increasingly similar?
Where's the retail banking revolution?
We were promised that fintech disruptors were going to revolutionise banking and sweep away the legacy players forever. So, what happened?
How crypto can change SMB banking, now
Months after the UK entered a coronavirus-induced lockdown and financial services firms are struggling to service their customers. Building a digital first approach now can alleviate immediate issues and set firms up for sustained customer success.
Stop obsessing over your competitors and get back to your customers
There is risk in everything. There is risk in getting out of bed in the morning. There is risk in not getting out of bed in the morning. There’s risk in leaving the house these days, particularly with C19 (which, if you’re a Londoner, might be confused with a particularly treacherous cycle route).
Do you really want to offer alternative payment methods?
I’m often asked what I spend most of my time thinking about at 11:FS. Honestly, most of the time it's something to do with how to scale 11:FS in a way that places culture at the forefront of everything we do and keeps it there.
Innovation terror: 3 things big banks can do to stop stagnation of innovation
Money 20/20 Europe 2019 is almost upon us and this year I’m looking forward to hearing from some of the sharpest minds in the industry, and also having a good argument ;).
The metaverse will power a new era of industrial efficiency
Digital-only banks have been all the rage for some time now. Who hasn't heard of Monzo and Starling or, if your gaze is stateside, Chime? This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
The one thing user-centred design often forgets
"Mastercard to push up fees for UK purchases from EU" was the headline we all wanted to see last month amid lockdowns, vaccine shortages and Brexit debacles.
Banks, mergers, and missed opportunities
In the wake of UBS’ takeover of Credit Suisse, we’ve been thinking a lot about the impact that mergers and acquisitions (M&A) have on technology and architecture.
ChatGPT can revolutionise customer support and financial literacy across the globe
ChatGPT is unavoidable. Everyone has an opinion on it, but we haven’t yet scratched the surface of what it could unleash for financial services. Big banks are already turning their backs on it, but are they making a huge mistake?
The best fintech marketing teams let fires burn
A banker keen to stay under the radar has written us another insider’s perspective on where problems and their solutions are found in incumbent banks. The Stigcumbent, who you’ll remember from their insight on TSB and Open Banking APIs, has returned. Read on to discover just where the problems and solutions in every bank live…
How to create B2B content that cuts through the noise
‘Community-led’ startups seem to be popping up all over the place, but what does it mean to design a product community first and what are the advantages?
The future of crypto? On-chain and independently verified
If you change how money moves, you change the world. Money touches everything. Want to build a school? You need money. Want to prevent unsustainable business models? Want to prevent human trafficking? Manage the money flow.
How to fix the homebuying nightmare
Blockchain is a growing space that everyone wants to get into, and not just companies, potential employees too. So how do you get a job in blockchain? Simon Taylor interviewed specialist recruiter for the blockchain and cryptocurrency space, Zeth Couceiro for Blockchain Insider Episode 6.
Why the world needs to know more about local fintech
Every day on our podcasts, our social forums, videos, and events, we have the privilege of talking to the founders, the builders, the passionate people shaping the future of financial services.
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355. News: Google knows best
Sarah Kocianski and David Brear are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Digital banks are set to treble their customer numbers in 2020, Singapore starts accepting their first applications for digital banks and LinkedIn announce their top 25 startups of 2019 - you might recognise some of the names! All this and much more on todays fintech insiders!
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112. Should crypto stay decentralised?
We. Are. Here. Today we bring you: Telegram ramp up their crypto efforts, a $1 billion crypto venture and should crypto stay decentralised?
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112. Decentralised point of trust
We. Are. Here. Today we bring you: Telegram ramp up their crypto efforts, a $1 billion crypto venture and should crypto stay decentralised?
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48. Insurance for the rental market
Sarah Kocianski is joined by Jude Greer, Reposit and Nick Willis, Wrisk to talk about how insurtech is shaking up the rental market and consumer protection when renting their homes.
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354. Interviews: Boe Hartman, CTO Marcus by Goldman Sachs
Sam Maule is in NYC and joined by Boe Hartman CTO and Partner at Marcus by Goldman Sachs to talk about some great topics, including the origin story of Marcus and what's driven its success to date.
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354. Interview: Boe Hartman, CTO Marcus by Goldman Sachs
Sam Maule is in NYC and joined by Boe Hartman CTO and Partner at Marcus by Goldman Sachs to talk about some great topics, including the origin story of Marcus and what's driven its success to date.
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353. News: Fintechs buying fintechs
David Brear and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: N26’s US launch, Revolut’s big bank new hires, and: CEO’s sneakers - KSwiss’ new range just for CEOs! All this and much more on today's Fintech Insider.
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352. Insights: The future of cross-border payments
Leda Glyptis and Simon Taylor are joined by some great guests on this insights show, where we take a deeper look at payments, specifically cross-border payments and where the innovation is coming from in this space.
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111. Crypto banks
We. Are. Here. Today we bring you: Carney wants reserve currency, Banking licenses for all AND Who’s making money in crypto? All this and much more on today's Blockchain Insider!
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351. News: Keep calm and carry on investing
David Brear and Will White are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Apple Card Launches For Everyone, Global fintech investment falls sharply and NatWest hid a data breach from customers. All this and much more on today's Fintech Insider News.
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110. Crypto doesn't sit still
We. Are. Here. Today we bring you: When Bakkt? September actually, Barclays ends partnership with cryptocurrency exchange Coinbase and Crypto Exchange Binance Announces New Stablecoin Initiative. All this, and so much more on todays Blockchain Insider.
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47. News: The value chain of insurtech
Nigel Walsh is joined by a host of fantastic guests to talk about the latest and greatest news in the insurtech sphere!
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349. News: Get rich quick!
Simon Taylor and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Remedies Pool C winners are revealed, Goldman Sachs dips into subprime lending with the Apple Card and NatWest trials voice banking with Google Home! All this and so much more on today's Fintech Insider News.
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348. Interviews: Nick Ogden, Founder of ClearBank and WorldPay
David Brear is joined by Nick Ogden, fintech "founding father" and co-founder of Worldpay, to talk about some great topics, including the businesses Nick's founded and run, where he sees fintech in 5 years, what are the most important things he's learnt during his successful career and so much more!
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109. Not crypto, but cryptography
We. Are. Here. Today we bring you: China’s Digital Currency, Mastercard make more blockchain moves, Kakao go Cuckoo for Crypto, and so much more!
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Using Jobs to be Done to revolutionise SME Banking | 11:FS Explores
It's not just a buzzword.
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
