Global

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Blockchain

Block.one on EOS, token sales and decentralisation

Simon Taylor interviewed block.one CEO and CTO Brendan Blumer and Daniel Larimer at Blockchain Live, to find out more about what block.one does and their new project, EOS that achieved $50omillion in fundraising.

5min read
Article
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Podcast

Stephen Barclay, MP, on UK fintech, Brexit and how fintech can help governments

One of the biggest challenges when building new digital financial services is creating a winning feature set. Spending categorisation, budgeting tools, carbon footprint-tracking — these features are everywhere in the financial services apps that we use every day.

5min read
Article
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Fintech Insider

Notes from a fintech tourist

Sarah Kocianski sits down with the CEO of Oakam, Frederic Nze to talk about financial inclusion, tackling financial exclusion, the alternative to doorstep lending, and the underbanked.Listen to the full interview here or click play below, otherwise read on for a quick take on what was said.

5min read
Article
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Podcast

Flux Founders on Digital receipting and Fintech partnerships

In a beautiful flat on the edge of San Francisco’s sun-kissed Inner Sunset neighbourhood, the inimitable Sam Maule invited a plethora of fintech experts over for dinner. Across two evenings in the run up to our After Dark San Francisco show, Sam serves up chilli, tacos, and foodie fintech insights. You can listen to them here and here. Disclaimer: The food was actually cooked by Ollie Judge, Head of Media at 11:FS.

5min read
Article
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Mobile banking

11 Mobile Trends That Will Delight Your Customers

At 11:FS, we spend a lot of time looking at next-generation mobile trends and technology. Every now and again we come across a product or feature that just blows us away. It can be as simple as a smart integration with another product or as complicated as a whole app that’s powered by bleeding edge technology.

5min read
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Banking

Want to see the best digital banking experiences on the market?

“Thank you to the Academy…” Sure. Classic Oscar speech energy.But do you know what hits harder than a polite golf clap from a panel of judges? Winning when your actual customers vote. And that’s what happened at the 2025 British Bank Awards, where 11:FS was named Consultancy of the Year. Again! 2019. 2020. 2021. 2023. And now 2025.

5min read
Article
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Banking

The digital transformation journey

In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski examines the new set of authentication procedures and how they are being implemented by UK banks.

5min read
Article
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Blockchain

Lessons from the Ice-Block King, Part One

11:FS are pleased to announce that Lisa Gansky joined us as a Non-Executive Director, on 3rd July 2017.

5min read
Article
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Banking

How to Transform Your Bank - Part 1 - Banking’s Red Queen's Race

As a designer, it’s an all too familiar scenario: you’re about to undertake work on an exciting new digital product or service. It has the potential to have it all, only for you to be handed what all product designers dread - the existing constraints of a rigid and outdated brand playbook. It can certainly feel like a crushing blow. But approached in the correct manner, these constraints can be transformed into an opportunity to take both the product and the brand to the next level.

5min read
Article
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Banking

Digital Banking is 1% done

Digital Banking is only 1% Finished. That’s our motto at 11:FS. You can see it plastered across everything we do, we talk about it at events, and it’s in all of our client work. Taking a paper statement to the telephone, to a website and then a mobile app isn’t where digital banking ends; it’s where it begins. Digital Banking having 99% to go is a statement of optimism, of opportunity and its how you differentiate, as consumer expectations will only grow in the coming years.

5min read
Article
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Blockchain

What was the Bitcoin fork and what is Bitcoin Cash?

On 1st August at approximately 12:20 UTC, the cryptocurrency known as Bitcoin formally began a process to fork – or split into two- creating Bitcoin Cash, a new currency. It is unclear exactly what the implications of this will be in the long term but here’s a summary of what we know so far:

5min read
Article
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Blockchain

How to get a job in Blockchain

It’s about trust. Why do banks insist on having everything? Because they think if they only insist on some, they’ll never get the rest.

5min read
Article
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Podcast

InsurTech Insider: everything you need to know about InsurTech

Fintech is technology used in the financial services industry, insurtech is technology used in a subset of that industry, insurance. And yet while one is typically considered fascinating, worthy of pages of mainstream media coverage, mention of the other is often greeted with eye-rolling outside of specialist circles.

5min read
Article
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11:FS

11:FS announces its American expansion

Sam Maule joins 11:FS as Managing Partner, Americas

5min read
Article
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Banking

Are challenger banks just better legacy banks?

This week I had the super-smart Mariano Belinky tell me that the current crop of challenger banks are really just ‘better mousetraps’.

5min read
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podcast
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Fintech Insider

316. Insights: Customer infantstructure

Ross and Adam are joined by some great guests to talk about financial literacy in children, and the brewing world of innovation in pocket money apps.

58min listen
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Blockchain Insider

94. Binance gets Dex’y

We. Are. Here. Today we bring you: Big French Bank does a thing, a very interesting thing, Binance gets Dex’y and Serena Williams invests in Coinbase.

31min listen
315
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Fintech Insider

315. News: Tech for Tech’s Sake

Sarah and Simon are joined by Freddy Kelly, Ben Gleisner and Simon Vans-Colina to talk about some of the most interesting stories of the last 7 days. Including: US lenders prepare for a recession; Halifax gets slammed for looking a little too like Monzo and Starling in their rebrand and Facebook call time on UK P2P payments.

1h02 listen
314
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Fintech Insider

314. Insights: Strong Customer Authentication

Sarah sits down with an amazing roundtable of guests to dig into Strong Customer Authentication (SCA) and what it means for the payments space and the financial ecosystem.

35min listen
93
podcast
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Blockchain Insider

93. No such thing as a private blockchain

We. Are. Here. Today we bring you: France creates a regulatory framework for tokens, the SEC might let Blockstack be and Banks abandon XRP…….oh nooooo

35min listen
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Insurtech Insider

38. News: a Slice of AI

Sarah's joined by a couple of great guests this week to talk about the most interesting stories happening in insurtech over the past couple of weeks.

50min listen
313
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Fintech Insider

313. News: Copy/paste product

Jason and Adam are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: Standard Chartered’s $1bn fine, London looks set to take the fintech unicorn crown from San Francisco nd your cat could be the next voice of the ‘miaowing’ debit card.

1h04 listen
312
podcast
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Fintech Insider

312. Insights: Live! The future of money

We're in NYC for New York Fintech Week! Sam is joined by some great guests to talk about the future of money and the UK as a leader in the space.

46min listen
92
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Blockchain Insider

92. The richest man in the world

We. Are. Here. Today we bring you: Bank stablecoins are coming, Big banks back new international blockchain alliance and how a guy called Colin Platt became the richest person in the world…

54min listen
311
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Fintech Insider

311. News: Make tax great again

David and Ross are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: Revolut keeps on spinning, Xero is making tax great again, and UK MPs are 'very likely' to launch probe into RBS remedies fund allocation.

49min listen
310
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Fintech Insider

310. Insights: Finastra takeover

David and Simon are joined by Finastra for a takeover show. At their offices in London Paddington, we're with some of the top tier of Finastra's team to bring you insight into the mega-vendor. Including what that term means to them.

47min listen
91
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Blockchain Insider

91. The great wealth transfer

We. Are. Here. Today we bring you: Google gets into consumer hardware keys, Bithump hacked and will the real galaxy digital please stand up.

48min listen
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Insurtech Insider

37. Mental Health and insurance live from InsurTech Insights

Sarah's at the Insurtech Insights Conference to talk to some great guests and a panel about the impact of insurtech and how to bring objective data into subjective issues.

54min listen
309
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Fintech Insider

309. News: Sassy AI

David and Leda are joined by a few great guests to talk about some of the most interesting stories of the last 7 days. Including: How do you like them apples? Apple launches Apple Card, Monzo and OakNorth team up to offer savings accounts and Erica’s a hit in America.

1h04 listen
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Fintech Insider

308. Insights: Fintech Friday in Luxembourg

Host and producer Laura Watkins flew to Luxembourg to attend the LHoFT's Fintech Friday event to see what's changed in the region and what the country is planning to do next for fintech.

54min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen