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The rise of the NeoTrust: making dying less expensive
In a landscape where it’s so easy for people to switch between digital products and services, brands are having to work harder to get into the customer’s mind, and more importantly - to stay there. Standing out from the crowd is as important as ever. So why do fintechs look increasingly similar?
Where's the retail banking revolution?
We were promised that fintech disruptors were going to revolutionise banking and sweep away the legacy players forever. So, what happened?
How crypto can change SMB banking, now
Months after the UK entered a coronavirus-induced lockdown and financial services firms are struggling to service their customers. Building a digital first approach now can alleviate immediate issues and set firms up for sustained customer success.
Stop obsessing over your competitors and get back to your customers
There is risk in everything. There is risk in getting out of bed in the morning. There is risk in not getting out of bed in the morning. There’s risk in leaving the house these days, particularly with C19 (which, if you’re a Londoner, might be confused with a particularly treacherous cycle route).
Do you really want to offer alternative payment methods?
I’m often asked what I spend most of my time thinking about at 11:FS. Honestly, most of the time it's something to do with how to scale 11:FS in a way that places culture at the forefront of everything we do and keeps it there.
Innovation terror: 3 things big banks can do to stop stagnation of innovation
Money 20/20 Europe 2019 is almost upon us and this year I’m looking forward to hearing from some of the sharpest minds in the industry, and also having a good argument ;).
The metaverse will power a new era of industrial efficiency
Digital-only banks have been all the rage for some time now. Who hasn't heard of Monzo and Starling or, if your gaze is stateside, Chime? This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
The one thing user-centred design often forgets
"Mastercard to push up fees for UK purchases from EU" was the headline we all wanted to see last month amid lockdowns, vaccine shortages and Brexit debacles.
Banks, mergers, and missed opportunities
In the wake of UBS’ takeover of Credit Suisse, we’ve been thinking a lot about the impact that mergers and acquisitions (M&A) have on technology and architecture.
ChatGPT can revolutionise customer support and financial literacy across the globe
ChatGPT is unavoidable. Everyone has an opinion on it, but we haven’t yet scratched the surface of what it could unleash for financial services. Big banks are already turning their backs on it, but are they making a huge mistake?
The best fintech marketing teams let fires burn
A banker keen to stay under the radar has written us another insider’s perspective on where problems and their solutions are found in incumbent banks. The Stigcumbent, who you’ll remember from their insight on TSB and Open Banking APIs, has returned. Read on to discover just where the problems and solutions in every bank live…
How to create B2B content that cuts through the noise
‘Community-led’ startups seem to be popping up all over the place, but what does it mean to design a product community first and what are the advantages?
The future of crypto? On-chain and independently verified
If you change how money moves, you change the world. Money touches everything. Want to build a school? You need money. Want to prevent unsustainable business models? Want to prevent human trafficking? Manage the money flow.
How to fix the homebuying nightmare
Blockchain is a growing space that everyone wants to get into, and not just companies, potential employees too. So how do you get a job in blockchain? Simon Taylor interviewed specialist recruiter for the blockchain and cryptocurrency space, Zeth Couceiro for Blockchain Insider Episode 6.
Why the world needs to know more about local fintech
Every day on our podcasts, our social forums, videos, and events, we have the privilege of talking to the founders, the builders, the passionate people shaping the future of financial services.
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338. Interviews: Michael Jaconi, CEO of Button
In today's episode, we bring you an interview with Michael Jaconi, CEO of Button! Sam Maule meets him in a New York penthouse, to talk about all things Button!
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104. Banks, Tezos & Tokens
We. Are. Here. Today we bring you: Brazilian bank, Tezos and $1 Billion, IBM tries to make paper the past, and Swiss STO's. All this and much more on today's Blockchain Insider!
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44. Interviews: The future of contents insurance
This week on Insurtech Insider Sarah Kocianski brings you a series of interviews recorded at an event 11:FS held in partnership with the FCA and the HM Treasury. Interviews include: John Glen, MP and Economic Secretary to the HM Treasury, Francesca Hopwood Road, Head of RegTech & Advanced Analytics at the FCA and many more!
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337. After Dark: FINinTheSun
On our latest and greatest instalment of After Dark, Simon, Leda and Jason are joined by some great guests to talk about some of the most interesting stories of the past week. Including: Why can't big banks and fintech get along? Jaja pays £530M cash to acquire the Bank of Ireland's UK credit card business, Zuckerberg and Libra's world domination looms larger and much more!
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103. Tethery’licious Bitcoin
We. Are. Here. Today we bring you: Libra fallout continues, Polkadot, and tethery’licious volume! All this and more on today’s blockchain insider!
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335. News: You don’t have any unicorns!
David and Simon are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: BoE welcomes tech companies for the first time, Revolut eyes big bucks before IPO and Monzo’s second billion!
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334. Fintech Insider Interviews: Money20/20 Payments Special
In today's episode, we bring you a series of interviews with the people behind some of the most interesting companies in the payments, straight from Money20/20 in Amsterdam! Interviews include Harsh Sinha from Transferwise, Patrick Gauthier from Amazon Pay, Roland Palmer from Alipay and Mark Barnett from Mastercard!
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102. Libra: The banks are sh***ing themselves
We. Are. Here. Today we bring you: Libra, libra and more libra, Bank of England's Mark Carney positive on DLT and Bitcoin futures. All this and so much more on today's episode.
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43. News: Buzzword Bingo
Sarah and Nigel are joined by a couple of great guests this week to talk about the most interesting stories happening in insurtech over the past couple of weeks.
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333. News: Everybody knows a Dave
David and Simon are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: The winners from the latest RBS Remedies pool, Monzo heads Stateside and Dave can help your credit score!
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101. Libra: Facebook's world domination
We. Are. Here. Today we bring you: Zuckerberg's world domination plans, Block.One's social media platform and an amazing interview with Wei Shou from Binance!
Bonus: Sir Geoffrey Vos, Chancellor of the High Court
We. Are. Here. In today's bonus episode of Blockchain Insider, we bring you a fantastic interview with Sir Geoffrey Vos, Chancellor of the High Court and chair of the UK Jurisdiction Taskforce.
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331. News: With great data comes great responsibility.
Simon Taylor and Brandon Chung are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: The FCA’s major overhaul of overdrafts, The finale for Finn and Banking and Big Macs in Russia.
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330. Interviews: Patrick Collison, CEO of Stripe
In today's episode, we bring you an interview with the extraordinary Patrick Collison, CEO of Stripe! David Brear meets him on stage at Money20/20 Europe in Amsterdam, to talk about all things Stripe, industry dynamics and the importance of being open to partnership.
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100. Live: Bitcoin - not just for Lamborghinis!
We. Are. Here. We are actually here! We are coming to you live from Level39 in London, to celebrate episode 100 of Blockchain Insider! In this episode, we will be looking back at our 99 previous episodes and we are of course joined by some brilliant guests!
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Using Jobs to be Done to revolutionise SME Banking | 11:FS Explores
It's not just a buzzword.
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
