Global

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11:FS Pulse

Why is competitor research so important?

I think I speak for a lot of people when I say - homework is crap. Evenings after school are for watching Takeshi’s Castle, not studying Pythagoras’ theorem.

3min read
Article
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BNPL

Has fintech made us more resilient or vulnerable to economic shocks?

As part of the editorial process for Fintech Insider we review a lot of stories and see how media outlets report on challenger banks. Some recent pieces had the distinct feel of unhappy incumbent bankers lobbying hard to change the narrative.

4min read
Article
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Design

Making inclusive design more inclusive

You may have heard of Marcus, it’s been kind of a big deal. But why and how? We recently sat down with Boe Hartman, CTO at Marcus by Goldman Sachs, to get the inside story.

3min read
Article
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Unfiltered

Why are banks so scared of changing their tech?

Banks are having a midlife crisis. Their tech is at that stage where it’s old enough to gather regrets. Lots of them. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
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How loyalty broke and why web3 can fix it

Fintechs regularly provide updates on how many customers they have. Motivations for doing so are varied — garnering headlines, proving naysayers wrong, or right, keeping investors happy and so on. More interestingly, they also have a variety of definitions of “customer” that are not always clear.

5min read
Article
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Design

5 tips for designing purpose-first propositions in 2022

I think we can all accept that clear customer insight, the right business drivers, market opportunities, etc. should inform great proposition design.

3min read
Article
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Unfiltered

Fintech VCs must do more to help the LGBTQ+ community

If there’s one region that’s been bookmarked by every 2024 predictions list in terms of innovation and investment, it’s the Middle East. And as the region emerges as a fintech hotspot, its unique commitment to Islamic finance is drawing attention.

4min read
Article
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Crypto

What does the future hold for crypto regulation?

Everyone’s got a bike these days, right? How many bikes would you admit to owning? Is your ‘multi-bike’ strategy paying off? Now ask yourself the same questions about your use of cloud.

4min read
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11:FS 3.0

3min read
Article
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BNPL

How the Buy Now Pay Later landscape is shifting

As financial services continues to ride the digital transformation wave, there is a big problem emerging: recruiting the tech talent required to achieve the scale of change needed.

3min read
Article
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Unfiltered

Ignoring composability? Everyone’s paying the price

Brexit, GDPR, robo-regulation, fintech bridges, and envoys. Those were the big topics at the Treasury’s International Fintech Conference (IFTC) this year, held at Tobacco Dock.

4min read
Article
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Mortgages

Banks: Fix your mortgage process by becoming truly digital

This article was originally published in February 2021. In light of a looming cost-of-living crisis, soaring inflation and spiralling interest rates, we feel it’s more relevant now than ever. So, after a bit of tinkering, we’ve republished it. Enjoy.

4min read
Article
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Stocks

The fintech crash isn’t over…and that’s a good thing

Markets, from the UK through to Hong Kong and the US, have become highly competitive. With more choice than ever before, how do you make your proposition stand out?

5min read
Article
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CBDCs

Is the CBDC hype legit?

2020 has seen plenty of fintech M&A - LendingClub buying Radius Bank, Intuit acquiring Credit Karma and of course with Visa buying Plaid. You might think the current crisis would reduce activity but it could create more opportunities.

3min read
Article
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Product marketing

Most people don’t know what product marketing is

One of the dirty secrets of the fintech and banking community is that everyone thinks that everyone else understands how it all works and that they’re the only one who doesn’t really get it.

4min read
42
podcast
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Insurtech Insider

42. US startup special

Sarah is joined by Sam Maule in this special episode in which we bring you three interviews with some of the most interesting players on the American insurtech scene! Today we will hear from Quentin Coolen from Waffle, Ryan Rugg from R3 Corda and Rashmi Melgiri from CoverWallet! We hope you enjoy these interviews as much as we enjoyed recording them!

38min listen
podcast
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Blockchain Insider

Live from Money20/20: Why tokens might be the future of finance

We. Are. Here. LIVE from Money20/20! Today's episode is coming straight from the stage at Money20/20, from which we bring you a discussion of Centralised VS Decentralised, Utilities vs. Securities and Future of Programmable money!

35min listen
327
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Fintech Insider

327. News: Boom Time

David and Simon are joined by some great guests to talk about some of the most interesting stories from the last 7 days. Including: Global Payments buy TSYS, NatWest apologises for patronising women, by patronising women, and are Revolut the most complained about fintech?

1h05 listen
326
podcast
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Fintech Insider

326. Fintech Insider Live at FusionONE - a new era of finance

We are coming to you live from FusionONE! In this live episode, Simon and Sarah are joined by some great guests to talk about the new era of finance being shaped by open platforms, emerging technologies, and the rise of the talent in the developer community.

43min listen
99
podcast
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Blockchain Insider

99. Blockchain for mashed potatoes

We. Are. Here. Today we bring you: Facebook and crypto...the love story continues, Central Bank Digital Currencies and Is your Wine Legit? Ft. EY & a blockchain!

52min listen
41
podcast
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Insurtech Insider

41. Shutting down Gatwick

Sarah and Nigel are joined by some fantastic guests today to talk about drone insurance, a topic that we have been very excited about for a long time (it has just taken us a while to get this episode together) so here we are!

41min listen
325
podcast
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Fintech Insider

325. News: Apple has my face

David and Sam are bringing you this episode directly from New York! Joined by some great guests they will talk you through some of the most interesting stories of the last 7 days. Including: Big bank investments into savings programmes and !

55min listen
324
podcast
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Fintech Insider

324. Insights: BlackRock WealthTech19

Simon is at Blackrock's WealthTech19 summit at Code Node in London, where he is surrounded by a wealth(!) of knowledge and experience!

1h03 listen
98
podcast
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Blockchain Insider

98. Do the crime, do the time

We. Are. Here. Today we bring you: JPMorgan says Bitcoin’s price has pumped beyond its intrinsic value, The Most Expensive Lesson Of My Life and 10 thousand dollars worth of pizza!

54min listen
323
podcast
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Fintech Insider

323. News: They're coming for Monzo!

Sarah and Adam are joined by some great guests to talk about some of the most interesting stories of the last 7 days, and today's panel is all female! (and Adam). Stories include: A remedy for small businesses, a devastating rumour that spread on WhatsApp and what do YOU call your money?

1h02 listen
322
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Fintech Insider

322. Insights: Are mortgages broken?

David and Jeff are joined by some great guests to talk about mortgages. What works, what doesn’t and where things could get better. All this started with a tweet put out by Mr Jeff Tijssen himself.

47min listen
97
podcast
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Blockchain Insider

97. Democratization of Bagholding

We. Are. Here. Today we bring you: Microsoft makes Decentralised Identity a thing you can use and Facebook keeps warming up to Crypto. Oh yeah, and Bitcoin is mooning!

51min listen
40
podcast
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Insurtech Insider

40. What Google won't tell you

Sarah and Nigel are joined by some fantastic guests today to talk about Insurtech UK, an alliance of insurtech startups that today's guests are all a part of. This is also our big 4-0, our 40th episode!

56min listen
321
podcast
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Fintech Insider

321. News: Everything takes money

David and Simon are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: OakNorth branch out into mortgages, RBS getting into payments...10 years after leaving and Singapore might follow in HK’s virtual footsteps.

1h04 listen
320
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Fintech Insider

320. Interviews: Anthony Thomson, Founder of 86 400

Founder of 86 400, Atom Bank and Metro Bank, Anthony Thomson came on to the Fintech Insider podcast to talk with Simon Taylor about the catalyst for creating challenger banks, the problems he's solving and the financial services gaps in Australia.

32min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen