Global

Article
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Culture

How we handled HR hyper-growth in 2019

This isn't a blog post about us. This is a blog post about a bank that created a podcast. Aside from that being so 2018 it hurts, a quick health warning. This isn't a dig, nor a brag. The podcast thing is a metaphor. How? Read on...

5min read
Article
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11:FS

11:FS value one – Team: success is a team sport

So the 11:FS values are live. It’s official now we’ve bought the swag :). What did you think of them? Make sense? Now let’s get into the details. This week, I’m going to outline how teamwork is crucial to our success. Value number one - Team: success is a team sport.

5min read
Article
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11:FS

11:FS Pulse: wrapped

We’ve sifted through the data to find out what 11:FS Pulse users have been loving and where their focus has been for the last 12 months.

5min read
Article
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Open Banking

Open Banking two years on

A popular topic among commentators and the media, incumbents have been slow to act on open banking. A recent Tink survey shed further light on the issues.

5min read
Article
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Innovation

Leda Writes for Fintech Futures: for love or money

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week why if you want something done in a bank you don’t need friends in high places. You need friends in low places.

5min read
Article
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How to start saving successfully in 2020

Billions Spent But Where Is The Benefit? Whenever I start any presentation to banking folk, which I do pretty frequently these days, I start by talking about money. I do this not because I’m obsessed with the stuff, although I’m pretty fond of it, but because I think money is a pretty great barometer of the level of importance that organisations place upon something.

5min read
Article
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Banking

What’s behind the Plaid-Visa deal?

11:FS Head of Research Sarah Kocianski tells you everything you need to know about the deal no one saw coming.

5min read
Article
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Innovation

Leda Writes for Fintech Futures: the Messy Middle Manifesto

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, she explains why patience is no longer a virtue big banks can reply upon.

5min read
Article
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Innovation

2020 fintech predictions: challengers, wealth management and more

Challengers going mainstream, infrastructure, wealth management for the masses and a bunch more in predictions for what 2020 holds for fintech and financial services.

5min read
Article
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Crypto

Our 2020 crypto predictions

Happy New Year fintech fans! Let’s kick things off in style.

5min read
Article
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Crypto

What happened in crypto in 2019?

It’s been a fantastic year for fintech and financial services, with so much happening across the world. Partnerships have sprung up between incumbents and fintechs with groundbreaking changes happening both on regulatory and commercial levels. Some we predicted, and some we didn’t. Here’s a quick recap of what we got right, and what we didn’t.

5min read
Article
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11:FS

Our 2019 predictions: scores on the doors

TL;DR: More closures are coming, Libra probably isn’t launching in 2020 (at least not in its current form) and blockchain’s next sleeper hit is already here.

5min read
Article
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Culture

Leda Writes for Fintech Futures: big ambitions, small parcels

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to bankers behaving badly…and cookies.

5min read
Article
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Fintech Insider

The top Podcasts of 2019, 10-1

It’s that time again – with a new year on the horizon, we’re doing something a little different for 2019 and reviewing our best and most popular podcast episodes.

5min read
Article
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Fintech Insider

The top podcasts of 2019, 20-11

The UK went to the polls on June 8th, and the outcome was… inconclusive. Instead of the Conservative majority Theresa May sought (and was originally predicted), the result was a hung Parliament where no party won enough seats to govern independently.

5min read
1052
podcast
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Fintech Insider

1052.News: AI agents are trading, Monzo is retreating, and Wise is coming for the banks

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

71min listen
1050
podcast
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Fintech Insider

1050.News: Starling launches UK’s first agentic AI banking, Paymentology’s WhatsApp neobank and Turkey SEPA expansion

About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: David Sullivan -

68min listen
1048
podcast
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Fintech Insider

1048. News - After Dark: Robinhood's family plan, Irish banks team up to take on fintechs, and did Year in Monzo go too far?

Our expert host Ross Gallagher, and co-host Jamie Campbell, Co-CEO of 11:FS Holdings, present Fintech Insider News live from Village Underground in London, joined by some fantastic guests to discuss some of the interesting fintech and financial services stories of the week.

57min listen
1047
podcast
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Fintech Insider

1047. Insights: Can you launch a start-up in 2026? Live from J.P. Morgan Payments

Recorded live from J.P. Morgan’s e-commerce and fintech forum, 11:FS CEO David M. Brear is joined by an all-star panel to tackle a deceptively simple question: can you still launch a startup in 2026?

53min listen
1046
podcast
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Fintech Insider

1046. News: Revolut is a bank, Lloyds wants to be a fintech - we're just as confused as you

Host Benjamin Ensor - Director of Research and Strategy at 11:FS is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

53min listen
1045
podcast
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Fintech Insider

1045. Insights: Has the banking battlefield evolved - and is Revolut built for it?

For years, banking has been framed as a battlefield: incumbents defending their turf while fintech challengers attack with better tech and customer experience. But in 2026, that picture may have changed.

50min listen
1044
podcast
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Fintech Insider

1044. News: International Women’s Day: Why the future of wealth is female - and how fraud disproportionately affects women

Host Laura Watkins (Director of Media and Marketing at 11:FS) is joined by a brilliant panel to unpack these topics before diving into some of the biggest fintech stories of the week.

60min listen
podcast
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Fintech Insider

1042. News: Is Klarna a reality check for fintech IPO hopes?

Host David M. Brear, CEO of 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

68min listen
1041
podcast
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Fintech Insider

1041. Insights: How to build a high-performing product team

In this episode of Fintech Insider Insights, Kate Moody is joined by an expert panel of product leaders to unpack a question every startup and scale-up eventually faces: how do you build the dream product team?

50min listen
1040
podcast
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Fintech Insider

1040. News: Is this a once in a generation opportunity to change up the UK payments system?

Host Ross Gallagher, Head of Ventures at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

63min listen
1039
podcast
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Fintech Insider

1039. Insights: Stablecoins, clearing and the future of payments with Emma Hagan, UK CEO of ClearBank

In this episode of Fintech Insider, David M. Brear sits down with ClearBank’s UK CEO, Emma Hagan, to explore how the UK’s first new clearing bank in over 250 years is reshaping financial infrastructure from the ground up.

40min listen
1038
podcast
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Fintech Insider

1038. News: What happens when the world's biggest YouTuber buys a fintech?

Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

58min listen
1036
podcast
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Fintech Insider

1036: News: Checkout strikes a chord with Spotify as Nubank, Revolut and Starling set their sights on the US

Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1035
podcast
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Fintech Insider

1035: Insights: Six predictions that will reshape customer experience in financial services

What’s next for fintech UX in 2026? Ross Gallagher, Head of Consulting at 11:FS, is joined by some great guests to break down six financial services UX predictions from the latest 11:FS Pulse Report, covering the shifts shaping digital banking, customer experience, onboarding, product design, and user research.

55min listen
1034
podcast
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Fintech Insider

1034. News: Was Brex a bargain buy for Capital One?

Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

62min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen