Global

Article
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Culture

What banks get wrong about transformation

Technological innovation is creating new business models and revenue opportunities for FinTech firms globally. As disruption in the banking sector continues, what are the lessons that legacy banking organizations can learn from the new start-ups? From a very basic level, the digital disruptors are usually associated with mobile functionality, simplicity, big data, accessibility, agility, cloud computing, contextuality, personalization and convenience. Alternatively, with the exception of convenience (from a physical location perspective), most traditional banks have few of these qualities. What do industry leaders think? What is the biggest difference between FinTech start-ups and incumbent Banks? This article was first published on the Financial Brand in July 2015.

5min read
Article
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11:FS Foundry

Leda Writes for Fintech Futures: core banking changing lives

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she reflects on CTOs and why the best ones are like knights in shining armour.

5min read
Article
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Banking

11 takeaways from Sibos 2019

Last week, the world’s biggest banking conference hit London for the first time. So what did more than 11,000 delegates see and hear at Sibos 2019?

5min read
Article
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Culture

Leda Writes for Fintech Futures: digital cold callers and the end of civilisation

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to floor plans, homes, crushed dreams and banking real estate.

5min read
Article
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Innovation

The CIO Survival Handbook

So a strange and wonderful thing happened over the weekend. This is the story of how Covid Credit came into existence.

5min read
Article
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11:FS Foundry

Leda Writes for Fintech Futures: why I want to be taken for granted

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to self-fulfilling prophecies and dead fish.

5min read
Article
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Fintech Insider

Marcus and Me: Boe Hartman on building a new philosophy at an incumbent bank

I spoke to our Marketing Manager, Bianca Sarafian, to find out why marketing is so important in the fintech space and why fintech is the industry bringing the most exciting opportunities to marketing today.

5min read
Article
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Diversity

Leda Writes for Fintech Futures: why I don’t talk about gender

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she examines why being taken for granted is the highest form of trust. Oh and some core banking principles too.

5min read
Article
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Open Banking

Consumer priorities and Open Banking

It has been 18 months since the Open Banking legislation was launched in the UK. How much has changed or been achieved in that time?

5min read
Article
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Culture

Leda Writes for Fintech Futures: mistakes and how to avoid avoiding them

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week, she tells us why system capabilities should never overshadow a bank's propositions.

5min read
Article
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Banking

Credit scoring: how fintechs are raising the bar

Credit scoring has long been a topic shrouded in mystery; its secrets closely guarded by lenders and credit bureaus. That could be about to change.

5min read
Article
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Culture

Leda Writes for Fintech Futures: bad bosses and hardy flowers

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to elevator pitches and millennial products.

5min read
Article
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Banking

Leda Writes for Fintech Futures: a banker goes a-banking, vol 5

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she returns to the issues with her high street bank.

5min read
Article
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Fintech Insider

Nick Ogden: the serial disruptor

David and Leda sat down with Atom bank and special guest, will.i.am, to discuss banking, AI and why the most important role at a bank will be the CTO: Chief Trust Officer.

5min read
Article
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Innovation

Leda Writes for Fintech Futures: declaring time of death

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week, her thoughts turn to digital and whether opportunism will trump the art of the possible

5min read
1052
podcast
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Fintech Insider

1052.News: AI agents are trading, Monzo is retreating, and Wise is coming for the banks

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

71min listen
1050
podcast
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Fintech Insider

1050.News: Starling launches UK’s first agentic AI banking, Paymentology’s WhatsApp neobank and Turkey SEPA expansion

About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: David Sullivan -

68min listen
1048
podcast
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Fintech Insider

1048. News - After Dark: Robinhood's family plan, Irish banks team up to take on fintechs, and did Year in Monzo go too far?

Our expert host Ross Gallagher, and co-host Jamie Campbell, Co-CEO of 11:FS Holdings, present Fintech Insider News live from Village Underground in London, joined by some fantastic guests to discuss some of the interesting fintech and financial services stories of the week.

57min listen
1047
podcast
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Fintech Insider

1047. Insights: Can you launch a start-up in 2026? Live from J.P. Morgan Payments

Recorded live from J.P. Morgan’s e-commerce and fintech forum, 11:FS CEO David M. Brear is joined by an all-star panel to tackle a deceptively simple question: can you still launch a startup in 2026?

53min listen
1046
podcast
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Fintech Insider

1046. News: Revolut is a bank, Lloyds wants to be a fintech - we're just as confused as you

Host Benjamin Ensor - Director of Research and Strategy at 11:FS is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

53min listen
1045
podcast
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Fintech Insider

1045. Insights: Has the banking battlefield evolved - and is Revolut built for it?

For years, banking has been framed as a battlefield: incumbents defending their turf while fintech challengers attack with better tech and customer experience. But in 2026, that picture may have changed.

50min listen
1044
podcast
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Fintech Insider

1044. News: International Women’s Day: Why the future of wealth is female - and how fraud disproportionately affects women

Host Laura Watkins (Director of Media and Marketing at 11:FS) is joined by a brilliant panel to unpack these topics before diving into some of the biggest fintech stories of the week.

60min listen
podcast
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Fintech Insider

1042. News: Is Klarna a reality check for fintech IPO hopes?

Host David M. Brear, CEO of 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

68min listen
1041
podcast
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Fintech Insider

1041. Insights: How to build a high-performing product team

In this episode of Fintech Insider Insights, Kate Moody is joined by an expert panel of product leaders to unpack a question every startup and scale-up eventually faces: how do you build the dream product team?

50min listen
1040
podcast
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Fintech Insider

1040. News: Is this a once in a generation opportunity to change up the UK payments system?

Host Ross Gallagher, Head of Ventures at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

63min listen
1039
podcast
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Fintech Insider

1039. Insights: Stablecoins, clearing and the future of payments with Emma Hagan, UK CEO of ClearBank

In this episode of Fintech Insider, David M. Brear sits down with ClearBank’s UK CEO, Emma Hagan, to explore how the UK’s first new clearing bank in over 250 years is reshaping financial infrastructure from the ground up.

40min listen
1038
podcast
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Fintech Insider

1038. News: What happens when the world's biggest YouTuber buys a fintech?

Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

58min listen
1036
podcast
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Fintech Insider

1036: News: Checkout strikes a chord with Spotify as Nubank, Revolut and Starling set their sights on the US

Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1035
podcast
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Fintech Insider

1035: Insights: Six predictions that will reshape customer experience in financial services

What’s next for fintech UX in 2026? Ross Gallagher, Head of Consulting at 11:FS, is joined by some great guests to break down six financial services UX predictions from the latest 11:FS Pulse Report, covering the shifts shaping digital banking, customer experience, onboarding, product design, and user research.

55min listen
1034
podcast
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Fintech Insider

1034. News: Was Brex a bargain buy for Capital One?

Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

62min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen