Global

Article
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Innovation

‘Disruption’ for the home

You can’t help but have noticed how ‘disruption’ has become a firm favourite in the new financial services lexicon. But what does it really mean?

5min read
Article
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Mortgages

Get your processes out of customers’ way

In an age of constant deadlines and delivery pressures, there are some hard truths when it comes to what makes a good manager. And what doesn’t.

5min read
Article
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Innovation

Leda Writes for Fintech Futures: getting to the future

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to making disruption a part of a bank’s identity rather than a layer that sits uncomfortably on top of traditional activity.

5min read
Article
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Culture

Leda Writes for Fintech Futures: something for nothing

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week she discusses diversity and ensuring every voice in the room is heard.

5min read
Article
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jobs to be done,

The fintech market is saturated. How do you differentiate?

At 11:FS, our mantra is digital banking is only 1% finished – meaning we’ve got a long way to go before banking becomes truly digital. This is an exciting place to be, but how will we get there? 11:FS CEO David M. Brear answered that question at the Technology Disrupting Finance conference in Oulu, Finland. Watch his keynote here and read 5 takeaways below.

5min read
Article
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Fintech Insider

No ordinary matter: Atom, will.i.am and the currency of trust

It’s fair to say that Anthony Thomson knows a thing, or three, about setting up challenger banks. He recently talked to Simon Taylor about customer centricity, Techfin and Australian banking.

5min read
Article
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Banking

Leda Writes for Fintech Futures: a banker goes a-banking - Part 4.

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week...Volume 5 (in a likely ongoing series) of her personal banking saga.

5min read
Article
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Podcast

Apple vs Spotify: who will own podcasting?

Recent news that Apple is talking to media companies about exclusive shows is another indication of how podcasts are maturing. Who will win? And what could it mean for creators and consumers?

5min read
Article
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Blockchain

6 takeaways from the Facebook Libra Senate and House hearings

Libra’s David Marcus went before the Senate and the House to talk crypto, Facebook and the end of financial stability. This was epic. Here’s what we learned (and what we didn’t).

5min read
Article
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digital transformation

Leda Writes for Fintech Futures: wishful thinking and self-fulfilling prophecies

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she tackles the precariousness of hope, risk taking and work life imbalance.

5min read
Article
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Mortgages

Vadim Toader - Proportunity: mortgage innovation putting homes within reach

Creating a successful new venture is not easy. There are many pitfalls and risks involved from funding to technology. The biggest challenge though is designing something customers love.

5min read
Article
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Insurtech

Q&A with Urban Jungle: building an insurtech offering

Banking no longer has the luxury of getting up to speed with new technology. If you can’t adapt on the fly you’ll be left behind.

5min read
Article
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Culture

Leda Writes for Fintech Futures: humanity 101

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she's defending bankers.

5min read
Article
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Innovation

Ethical is the new luxury; why trust is slipping through the banks' fingers

Open banking payments are already a fact of life in Europe. In the US, not so much. But new infrastructure and the right approach could lead to a sea change stateside. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
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Banking

What does Libra from Facebook mean for banks?

Rumours emerged a fortnight ago that Revolut was near to closing a $250 million round at a valuation of over $1 billion. The company confirmed the news this morning, saying its valuation had increased 5x since it raised $66 million in the middle of last year and now stands at $1.7 billion. The round was led by Hong Kong based DST Global and the cash injection will be used to fund global expansion, starting with the US, Canada, Hong Kong, Singapore, and Australia this year alone.

5min read
1052
podcast
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Fintech Insider

1052.News: AI agents are trading, Monzo is retreating, and Wise is coming for the banks

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

71min listen
1050
podcast
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Fintech Insider

1050.News: Starling launches UK’s first agentic AI banking, Paymentology’s WhatsApp neobank and Turkey SEPA expansion

About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: David Sullivan -

68min listen
1048
podcast
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Fintech Insider

1048. News - After Dark: Robinhood's family plan, Irish banks team up to take on fintechs, and did Year in Monzo go too far?

Our expert host Ross Gallagher, and co-host Jamie Campbell, Co-CEO of 11:FS Holdings, present Fintech Insider News live from Village Underground in London, joined by some fantastic guests to discuss some of the interesting fintech and financial services stories of the week.

57min listen
1047
podcast
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Fintech Insider

1047. Insights: Can you launch a start-up in 2026? Live from J.P. Morgan Payments

Recorded live from J.P. Morgan’s e-commerce and fintech forum, 11:FS CEO David M. Brear is joined by an all-star panel to tackle a deceptively simple question: can you still launch a startup in 2026?

53min listen
1046
podcast
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Fintech Insider

1046. News: Revolut is a bank, Lloyds wants to be a fintech - we're just as confused as you

Host Benjamin Ensor - Director of Research and Strategy at 11:FS is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

53min listen
1045
podcast
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Fintech Insider

1045. Insights: Has the banking battlefield evolved - and is Revolut built for it?

For years, banking has been framed as a battlefield: incumbents defending their turf while fintech challengers attack with better tech and customer experience. But in 2026, that picture may have changed.

50min listen
1044
podcast
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Fintech Insider

1044. News: International Women’s Day: Why the future of wealth is female - and how fraud disproportionately affects women

Host Laura Watkins (Director of Media and Marketing at 11:FS) is joined by a brilliant panel to unpack these topics before diving into some of the biggest fintech stories of the week.

60min listen
podcast
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Fintech Insider

1042. News: Is Klarna a reality check for fintech IPO hopes?

Host David M. Brear, CEO of 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

68min listen
1041
podcast
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Fintech Insider

1041. Insights: How to build a high-performing product team

In this episode of Fintech Insider Insights, Kate Moody is joined by an expert panel of product leaders to unpack a question every startup and scale-up eventually faces: how do you build the dream product team?

50min listen
1040
podcast
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Fintech Insider

1040. News: Is this a once in a generation opportunity to change up the UK payments system?

Host Ross Gallagher, Head of Ventures at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

63min listen
1039
podcast
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Fintech Insider

1039. Insights: Stablecoins, clearing and the future of payments with Emma Hagan, UK CEO of ClearBank

In this episode of Fintech Insider, David M. Brear sits down with ClearBank’s UK CEO, Emma Hagan, to explore how the UK’s first new clearing bank in over 250 years is reshaping financial infrastructure from the ground up.

40min listen
1038
podcast
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Fintech Insider

1038. News: What happens when the world's biggest YouTuber buys a fintech?

Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

58min listen
1036
podcast
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Fintech Insider

1036: News: Checkout strikes a chord with Spotify as Nubank, Revolut and Starling set their sights on the US

Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1035
podcast
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Fintech Insider

1035: Insights: Six predictions that will reshape customer experience in financial services

What’s next for fintech UX in 2026? Ross Gallagher, Head of Consulting at 11:FS, is joined by some great guests to break down six financial services UX predictions from the latest 11:FS Pulse Report, covering the shifts shaping digital banking, customer experience, onboarding, product design, and user research.

55min listen
1034
podcast
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Fintech Insider

1034. News: Was Brex a bargain buy for Capital One?

Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

62min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen