Global

Article
-
Culture

Leda Writes for Fintech Futures: On feedback and what to do with it

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week it’s all about work, finding a mission and falling in love with the job every single time.

5min read
Article
-
Design

Easter eggs and delivering delight

eBay announced recently that it would begin offering merchants access to credit in partnership with Square Capital as of Q3 2018. eBay sellers will be able to apply for loans from $500 to $100,000. Square is facilitating the process, which can be done entirely digitally and sees successful applicants receive funds in as little as 24 hours. The partnership is interesting for two main reasons — it signals a deepening commitment from eBay to providing financial products and the joint offering marks another powerful entrant to the SMB lending space.

5min read
Article
-
Banking

Why big banks are doing challengers: Brand Permission and why it matters

The whydunit is an increasingly popular narrative. More often than not the motives behind a decision are more interesting than the decision itself, so I’ve taken a look at the motives behind big banks and their fixation with challengers.

5min read
Article
-
Podcast

Past success guarantees nothing: Benoit Legrand, CIO of ING

It’s time to accept that digitisation is not going to create the step change needed. Banks need to realise the benefits of being born digital and the boost to services it provides.

5min read
Article
-
Banking

Leda Writes for Fintech Futures: Getting bad news is a good thing

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she ponders the difficulties of learning to unlearn.

5min read
Article
-
Design

How to use behavioural design brilliantly

What does it take for a company to grow? Flexible, adaptive people support. Our Senior HR Business Partner Anisa Aksar tells us how 11:FS thinks about HR hypergrowth.

5min read
Article
-
Culture

How to get your IT team to deliver on time

Getting first-mover advantage is no easy feat, but what happens next? We take a look at how to maintain the advantage and how easily it can be lost.

5min read
Article
-
Three years

11:FS turns three

In no time at all, we’ve managed to reach our third birthday. It feels like we were only celebrating our second birthday yesterday, but we’ve been moving so fast we’ve barely been able to keep up. So, what have we been doing all this time?

5min read
Article
-
Banking

Leda Writes for Fintech Futures: Banking on the verge of a nervous breakdown

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to why you’re not so special, call to actions and why mama didn’t lie…exactly.

5min read
Article
-
Banking

Why you should pay attention to challenger banks in Asia

Challenger banks and startups have been the protagonists of the fintech landscape, they have been unbundling financial services and delivering better customer services at a fraction of the cost. But there's a different narrative in Asia.

5min read
Article
-
Partnerships

Apple: biting into the banking battlefield

Oh shit, they finally did it. Apple moved into banking. Sort of.

5min read
Article
-
11:FS

Genetic editing is only 1% finished

The loans and mortgage industries still haven’t evolved in the digital age. It’s affecting people’s financial and personal lives every single day.

5min read
Article
-
Wealth management

The Future of Fintech and Wealth - 'ESG' is the most important thing you've never heard of

Did you know Acorns and Robinhood have more customers than the entire "Robo Advisor" market?

5min read
Article
-
Banking

Leda Writes for Fintech Futures: What flat earthers and bankers have in common

Each week, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she discusses how office politics bring us together and tear us apart.

5min read
Article
-
Culture

Commitment issues: Why bankers need to read more comic books

We are mid-transformation and while some trends are becoming clear, nothing is set in stone. Leda Glyptis explains while that means there is a window of opportunity it also means decisions need to be made about where, how and why you will play in this new world.

5min read
1052
podcast
-
Fintech Insider

1052.News: AI agents are trading, Monzo is retreating, and Wise is coming for the banks

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

71min listen
1050
podcast
-
Fintech Insider

1050.News: Starling launches UK’s first agentic AI banking, Paymentology’s WhatsApp neobank and Turkey SEPA expansion

About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: David Sullivan -

68min listen
1048
podcast
-
Fintech Insider

1048. News - After Dark: Robinhood's family plan, Irish banks team up to take on fintechs, and did Year in Monzo go too far?

Our expert host Ross Gallagher, and co-host Jamie Campbell, Co-CEO of 11:FS Holdings, present Fintech Insider News live from Village Underground in London, joined by some fantastic guests to discuss some of the interesting fintech and financial services stories of the week.

57min listen
1047
podcast
-
Fintech Insider

1047. Insights: Can you launch a start-up in 2026? Live from J.P. Morgan Payments

Recorded live from J.P. Morgan’s e-commerce and fintech forum, 11:FS CEO David M. Brear is joined by an all-star panel to tackle a deceptively simple question: can you still launch a startup in 2026?

53min listen
1046
podcast
-
Fintech Insider

1046. News: Revolut is a bank, Lloyds wants to be a fintech - we're just as confused as you

Host Benjamin Ensor - Director of Research and Strategy at 11:FS is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

53min listen
1045
podcast
-
Fintech Insider

1045. Insights: Has the banking battlefield evolved - and is Revolut built for it?

For years, banking has been framed as a battlefield: incumbents defending their turf while fintech challengers attack with better tech and customer experience. But in 2026, that picture may have changed.

50min listen
1044
podcast
-
Fintech Insider

1044. News: International Women’s Day: Why the future of wealth is female - and how fraud disproportionately affects women

Host Laura Watkins (Director of Media and Marketing at 11:FS) is joined by a brilliant panel to unpack these topics before diving into some of the biggest fintech stories of the week.

60min listen
podcast
-
Fintech Insider

1042. News: Is Klarna a reality check for fintech IPO hopes?

Host David M. Brear, CEO of 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

68min listen
1041
podcast
-
Fintech Insider

1041. Insights: How to build a high-performing product team

In this episode of Fintech Insider Insights, Kate Moody is joined by an expert panel of product leaders to unpack a question every startup and scale-up eventually faces: how do you build the dream product team?

50min listen
1040
podcast
-
Fintech Insider

1040. News: Is this a once in a generation opportunity to change up the UK payments system?

Host Ross Gallagher, Head of Ventures at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

63min listen
1039
podcast
-
Fintech Insider

1039. Insights: Stablecoins, clearing and the future of payments with Emma Hagan, UK CEO of ClearBank

In this episode of Fintech Insider, David M. Brear sits down with ClearBank’s UK CEO, Emma Hagan, to explore how the UK’s first new clearing bank in over 250 years is reshaping financial infrastructure from the ground up.

40min listen
1038
podcast
-
Fintech Insider

1038. News: What happens when the world's biggest YouTuber buys a fintech?

Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

58min listen
1036
podcast
-
Fintech Insider

1036: News: Checkout strikes a chord with Spotify as Nubank, Revolut and Starling set their sights on the US

Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1035
podcast
-
Fintech Insider

1035: Insights: Six predictions that will reshape customer experience in financial services

What’s next for fintech UX in 2026? Ross Gallagher, Head of Consulting at 11:FS, is joined by some great guests to break down six financial services UX predictions from the latest 11:FS Pulse Report, covering the shifts shaping digital banking, customer experience, onboarding, product design, and user research.

55min listen
1034
podcast
-
Fintech Insider

1034. News: Was Brex a bargain buy for Capital One?

Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

62min listen
Video
-
11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
-
11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
-
Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
-
Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
-
Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
-
Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
-
Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
-
Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
-
Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen