Global

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challenger banks

First-mover advantage in SMB banking

Content marketing. Feels like ages we’ve been throwing this term around, doesn’t it? The term was first coined in 1996 (25 years ago!), and sometimes it feels like many brands are still using the same content marketing playbook from five if not ten years back.

5min read
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Culture

Student Finance: Five useful products

With over one million students studying away from home during the 17/18 academic year, managing budgets and expenses is an ever-increasing need.

5min read
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Culture

How many customers do fintechs really have?

Messaging has redefined the way we interact with one another. Now, it could do the same with the ways we engage with banks...

5min read
Article
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Culture

For the love of money, why didn’t I do that?

I was once told by a very senior guy at a global bank that my attempts to create impact were ‘a bit socialist’. This statement represents an inter-generational misalignment on the expected role of financial services in society. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
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Podcast

Creating and defining relationships in fintech

A few weeks ago I wrote about how banks and fintechs need to work together. Evidently some are taking notice and learning from each other.

5min read
Article
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Culture

Billions Spent: Where Has It Gone?

Every senior executive knows they need digital, every bank is spending billions on digital projects. So, why has so little digital transformation actually occurred?

5min read
Article
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Culture

Student Finance: Sorting Out Household Bills

Despite global economic headwinds, rising prices and over half of consumers now precisely tracking their subscription spend, 89% of businesses are optimistic about recurring revenue growth for the year ahead. They predict changing customer demand is the top factor that will impact profitability.

5min read
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digital transformation

False Certainty: The Monolith Made Me Do It

You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. It’s been a week so that means we’re back to doing a deep dive on a slightly different story from the news show. I think this one’s a little more exciting than the bigger stories if truth be told. For analysis straight from industry experts subscribe to our podcast Fintech Insider CEO David M. Brear and Sarah Kocianski sit down with Monty Munford and CEO of Onfido Husayn Kassai to discuss all things fintech news, and this week we’re giving you a closer look at the FCA’s regulatory sandbox.

5min read
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11:FS

What are the challenges facing the modern Delivery Lead?

Are consumers experiencing the downside of a booming consumer lending industry?

5min read
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challenger banks

Who cares that they're called challenger banks?

What is a challenger bank? Who are they actually challenging and does the name even make sense?

5min read
Article
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11:FS Pulse

The Solution to SMB Finance Woes?

The creator economy is defined by SignalFire as the class of business built by independent content creators, curators and community builders, as well as the software and finance tools designed to help them with growth and monetisation.

5min read
Article
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Podcast

Global Fintech Innovation Network: Beyond the Sandbox

The first adopters in the digital banking world are beginning to use native iOS features to enhance the customer experience. With Touch ID now a hygiene feature, we are seeing banks introduce and improve upon their Force Touch capabilities. And in the past few months, a handful of brands have taken things to the next level by offering Siri and Messages payments (albeit with a few kinks in the journey). In this article we explore how banks are going native.

5min read
Article
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Culture

Digital is a small team sport

A three-part series by 11:FS Non-Executive Director, Lisa Gansky Part 1 – The 3 steps of Digital Transformation

5min read
Article
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Design

Banks need to be smarter not move faster

Banks are plagued by a litany of archaic processes and outmoded design. That was just about bearable before the digital age, but is there any room for it today?

5min read
Article
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Financial inclusion

Why Fintechs Need to Focus on Financial Education for Customers

Financial education is vital to the success of many new fintechs. After all, if customers don’t know what they need then how are they going to know if a product is useful for them?

5min read
83
podcast
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Blockchain Insider

83. Custody is still everything

We. Are. Here. Today we bring you: Facebook take a step forward in the blockchain world, Fidelity get ready to disrupt the crypto market and custody is still everything

46min listen
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podcast
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Insurtech Insider

33: Fraud in Pet Insurance

We are going to be talking about the pitfalls of pet insurance and the lengths fraudsters go to in an attempt to profit off insurers. We also examine what insurers are doing to combat fraud in the pet insurance industry.

39min listen
293
podcast
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Fintech Insider

293. News: Ain't nothing but a GFIN

Today we bring you: China’s app map allows you to dob in deadbeat debtors, Lloyds’ bring back 100% mortgages and HSBC’s new sound identity.

1h11 listen
82
podcast
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Blockchain Insider

82. Everyone’s Warren Buffet in a Bull Market

We. Are. Here. Today we bring you: Chat app Kik in SEC “Royal Rumble”, Multicoin declares victory after losing 1/3rd of capital and long Bitcoin, short the bankers...?

59min listen
291
podcast
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Fintech Insider

291. News: My relationship is contactless

Today we bring you: Snoop Dogg investing in Klarna, Square launches a debit card for business and digging deep into the Aussie banking scene.

1h11 listen
290
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Fintech Insider

290. Interviews: Reuben Lai, Grab Financial Group

Simon interviews Reuben Lai to talk about taxis, ride-hailing and transforming into a fintech

21min listen
81
podcast
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Blockchain Insider

81. The Best Anti-blockchain Blockchain idea

We. Are. Here. Today we bring you: ConstantiNOple, a look at if Bitcoin was manipulated and you can track your Cobalt on a Blockchain, who knew?

37min listen
32
podcast
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Insurtech Insider

32: Helene Stanway and the latest news

We are going to be talking about the recent merger between AXA and the XL group and new division’s digital initiatives with Helene Stanway, Digital Leader at AXA XL.

49min listen
289
podcast
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Fintech Insider

289. News: Meaningful Merging

Today we bring you: Fiserv acquires First Data in a $22bn deal, The Fed has Reservations about Fintech and finally, Greggs vegan sausage roll helps its stock rocket on Freetrade. All this and much much more on today’s show

1h09 listen
288
podcast
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Fintech Insider

288. Interviews: Steve Bartlett, Social Chain

David interviews Steve Bartlett to talk about education, being social, marketing and media in business.

30min listen
80
podcast
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Blockchain Insider

80. The Value of Bitcoin

We. Are. Here. Colin and Sara sit down with Anthony Macey, Teana Baker-Taylor and David Nicol to talk about the latest and greatest news in blockchain.

1h03 listen
287
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Fintech Insider

287. News: Bank like Rihanna

On this week's episode, David, Jason and Leda sit down with Jeppe Rindom, Saalim Chowdhury and Simon Vans-Colina to talk about the latest and greatest news in fintech.

1h15 listen
286
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Fintech Insider

286. Interviews: Howard Marks, Co-Founder, Activison and StartEngine

Simon interviews Howard Marks, Co-Founder and CEO of StartEngine. They take a look at innovating within technological limitations, turning around failing businesses and raising capital.

39min listen
79
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Blockchain Insider

79. Regulating Treadmill

We. Are. Here. Simon's joined by Colin, from a field, to discuss the latest and greatest news in blockchain.

45min listen
285
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Fintech Insider

285. News: Techlash

On this week's episode, Simon and Adam sit down with Emily Nicolle and Valentina Kristensen to discuss the latest and greatest news in fintech.

1h05 listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen